Cassey Posted November 12, 2018 Share Posted November 12, 2018 That is funny... LMAO! Link to comment Share on other sites More sharing options...
Becky_Anderson Posted November 12, 2018 Share Posted November 12, 2018 Well I just Auto-Renewed 6th Months of play, on the 6th November, just days before the Server Crashed Only good news, is that I can login to claim my daily allowance If you tell your bank you paid for a service and they are not giving that service to you, they will refund the money and give BMT 7 days to respond with a reasonable explanation and if they can not provide one, you get not only your money back, but they will get a chargeback of anywhere from $30.00 to $65.00 and you know BMT will drop those chargebacks against 3DX. Maybe when Gizmo sees the money coming out of his account, he might give us an update to stop the bleeding. Just saying... LittleGinger and Pamala 2 Link to comment Share on other sites More sharing options...
Cassey Posted November 12, 2018 Share Posted November 12, 2018 Joking aside PAGOS, virtual worlds mean more to some than just a place to be naughty in. For some that don’t have options we take for granted it is so much more. Thank goodness I am well and count my blessings this is only a place to play for me... Artyz and DJMikeBurleigh 2 Link to comment Share on other sites More sharing options...
Cassey Posted November 12, 2018 Share Posted November 12, 2018 Joking aside PAGOS, virtual worlds mean more to some than just a place to be naughty in. For some that don’t have options we take for granted it is so much more. Thank goodness I am well and count my blessings this is only a place to play for me... Link to comment Share on other sites More sharing options...
Gebriel Posted November 12, 2018 Share Posted November 12, 2018 are these "members" not yet banned....? Link to comment Share on other sites More sharing options...
Serendipity Posted November 12, 2018 Share Posted November 12, 2018 Server's back, you can act like human beings again. kashara, xxBELLAxx, Aliviax and 2 others 5 Link to comment Share on other sites More sharing options...
Rollo Posted November 12, 2018 Share Posted November 12, 2018 Rollo, on 12 Nov 2018 - 03:01 AM, said:Friend of mine tried it this night and it seemed to have worked... so... "Happy trolling" "Hear me roar!" if your friend tried buying the game at a time when the servers have been down for almost a week, i question his sanity It is nice of you to care for his sanity. But no worries, he is- also in the "business"- deeply curious- "not poor"- not more crazy then the most of us! Wish you a nice day, RobT <3 "Hear me roar!" Link to comment Share on other sites More sharing options...
Artyz Posted November 12, 2018 Share Posted November 12, 2018 Joking aside PAGOS, virtual worlds mean more to some than just a place to be naughty in. For some that don’t have options we take for granted it is so much more. Thank goodness I am well and count my blessings this is only a place to play for me...My beloved Step sister passed away in May and couldn't really get out of the house due to her health. This kind of place was her salvation. Link to comment Share on other sites More sharing options...
LovelyBritney Posted November 12, 2018 Share Posted November 12, 2018 Server is back and everything is gonna go back to usual like always. Till the server is down again and everyone goes crazy and threatens with chargeback! Have fun PriscillaStratton, Tauri, Rollo and 1 other 4 Link to comment Share on other sites More sharing options...
Yvonny Posted November 12, 2018 Share Posted November 12, 2018 Forums now..... Link to comment Share on other sites More sharing options...
Rollo Posted November 12, 2018 Share Posted November 12, 2018 LOL! "Hear me roar!" Link to comment Share on other sites More sharing options...
Nektar Posted November 12, 2018 Share Posted November 12, 2018 With the shit show this place turned into during those four days, perhaps it's time to consider looking for moderators on here? Geli82, KrisB, Persona and 2 others 5 Link to comment Share on other sites More sharing options...
Maiveda Posted November 12, 2018 Share Posted November 12, 2018 Naaa, its all peachy now since 3dx works. Who cares that we had no word what so ever for 4 days?And yes, that is a sarcasm DJMikeBurleigh, panCDCA and Virl 3 Link to comment Share on other sites More sharing options...
Virl Posted November 12, 2018 Share Posted November 12, 2018 Naaa, its all peachy now since 3dx works. Who cares that we had no word what so ever for 4 days?And yes, that is a sarcasmYou end sarcasm with /s or don't say anything else, because that's the point of sarcasm Mai. And I mean they left us this wonderful half-assed apology, right? And they are working HARD to support their players. You know, that's all they gotta say and we won't get anything else and we all know it, that is, until the next time the servers blow up and we get mad, scream around, troll and behave like it's a Black Friday at Walmart. panCDCA and LovelyBritney 2 Link to comment Share on other sites More sharing options...
Lounea Posted November 12, 2018 Share Posted November 12, 2018 Sorry for the inconvenience and thanks for understanding... A paid service unavailable for several days deserve more than " sorry ", and therefore, no, I don't understand. panCDCA, Xizi, sab and 1 other 4 Link to comment Share on other sites More sharing options...
Persona Posted November 12, 2018 Share Posted November 12, 2018 Sorry for the inconvenience and thanks for understanding... A paid service unavailable for several days deserve more than " sorry ", and therefore, no, I don't understand.Was there no XGold or something? This weekend was pretty busy for me, also i am working from 11 to 14 hours per day. But some people probably had plans for their 3DX weekend. It is kinda weird we have so little communication and info from dev. Link to comment Share on other sites More sharing options...
Leopardus Posted November 12, 2018 Share Posted November 12, 2018 Server's back, you can act like human beings again.Damn Now I have no excuse not to spend all those xgolds I was meticulously saving. Link to comment Share on other sites More sharing options...
Alliehotass Posted November 12, 2018 Share Posted November 12, 2018 Guess youre wrong owells Rollo and lisafelicia 2 Link to comment Share on other sites More sharing options...
Dementia Posted November 12, 2018 Share Posted November 12, 2018 Really that's all? Link to comment Share on other sites More sharing options...
Vaughan_Rarius Posted November 12, 2018 Share Posted November 12, 2018 Dear Gizmo & co, Thank you for getting us back online yippy yi ayyyyy. The very least though, along with an apology, is for the days 3dx was unusable, compensation should be awarded to members in the way of extending memberships for those days (4 in this case) plus 4 more as a gesture of good will - 8 days in total for the inconvenience. To just ignore your members is not acceptable and kind of saying... stuff you... which I'm very sure you would not wish to do at all. Thanks and good luck with the upgrade. panCDCA, Persona, Xizi and 7 others 10 Link to comment Share on other sites More sharing options...
Lullaby Posted November 12, 2018 Share Posted November 12, 2018 GIZMO Come ON!!! say something... Link to comment Share on other sites More sharing options...
Leopardus Posted November 12, 2018 Share Posted November 12, 2018 To just ignore your members is not acceptable and kind of saying... stuff you... I am usually a patient and understanding person, but in this case, I am prepared to speak out and say that the lack of support exposure and the pathetic response from Gizmo with the weak message on the sign-on screen, are completely inadequate. In addition to compensation from a contractual perspective, I also think the following are required:A full and frank explanation here on the forum as to what happened and why there was no customer communication during the outageA promise of a full investigation from the game owners into the major service failure, with lessons learned identified and a plan of action to prevent recurrence put into actionA promise of a follow up response to the customer base to explain the actions to improve the customer service that are going to be taken.It might be a small company with limited resources, but the sub's are real, and the customer base needs to be respected and valued, and evidence should be shown of that. On a related note, I have cancelled my annual recurring sub after 3.5 years of continuous membership. I do indeed feel well and truly stuffed, and not in a way that I might usually enjoy. Alliehotass, Vaughan_Rarius, DJMikeBurleigh and 3 others 6 Link to comment Share on other sites More sharing options...
Nikki Posted November 12, 2018 Share Posted November 12, 2018 The look on your face when its monday and the servers are back. At ease everyone. You survived a weekend without 3DXChatAlso in a couple of days an explantation about the why and what will be irrelevant too! Alliehotass, Leathium, Ishuni and 9 others 12 Link to comment Share on other sites More sharing options...
Leopardus Posted November 12, 2018 Share Posted November 12, 2018 Also in a couple of days an explantation about the why and what will be irrelevant too! Sorry, I can't agree with that statement. An explanation will always be relevant. Btw, my post above about an inadequate response wasn't made from a personal trauma about a lack of access to 3DXChat, as I rarely spend more than about 2 minutes on the app each day. My response was made more from a position of having over 35 years IT experience, and having sat on the IT leadership teams of leading UK companies. What I suggested was required is just the way any company caring about it's customers would deem appropriate to respond. ☙𝔼𝕩❧, SmartOlivia, Pamala and 2 others 5 Link to comment Share on other sites More sharing options...
Nikki Posted November 12, 2018 Share Posted November 12, 2018 Yes, but it wont happen here. 3DXChat has been like that since I ve joined, and will be like that when everyone of us is long gone. Its a viscouous cycle. Server not working > People complain but keep subbing > No Dev Answers > No compensation > Repeat I see similarities to EA Games ^^ panCDCA, Yaelle, Nilsu and 4 others 7 Link to comment Share on other sites More sharing options...
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