constant disconnects

[DyllanD]

8 minutes ago, DanyFR said:

Dont be mad about that "off gang" group,

 

Dont spread rumors if you dont have any proof,.. its really stupid and childish... Chill guys... they have no interest in attacking the server...

 

Peace & Chill ♥

Totally agree !

[wolvie44]

this sucks big time.

[Danadany]

whats UP DC DC DC :((

[ClarkHere]

I'm seeing lots of posts about the server being down. Does anyone know if any 3DX tech folks are acknowledging the the problem and offering an estimate for when it will be fixed? 

 

[Wanderer]

This has been going on for years and only the people who demanded refunds got them. Gizmo, do you feel good about using a hamster wheel for a server and pocketing everyone's money? You're stealing days from people who bought subscriptions. A month subscription entitles a person to 30 days, and if your server is down for any of those you cheated them. Whats worse is the only recourse people have is to demand a full refund and completely lose their subscription. 

Also the people saying "get a life and go do something else" are overlooking the fact that most people have full time jobs and have a specific window where they can play this game. It does me no good if the server isn't up until my weekend is over.

"The devs have to sleep" is a poor excuse, it probably wouldn't hold up in court. They have thousands of active subs and are raking in millions of dollars. Hire someone to watch the damn server while you're sleeping

[Stassi]

1 minute ago, LiterateGent said:

I'm seeing lots of posts about the server being down. Does anyone know if any 3DX tech folks are acknowledging the the problem and offering an estimate for when it will be fixed? 

 

They have not acknowledged there is a problem, although it has been reported by a number of us.

[ClarkHere]

I'm seeing lots of posts about the server being down. Does anyone know if any 3DX tech folks are acknowledging the the problem and offering an estimate for when it will be fixed? 

 

[Aliviax]

3dxchat send you cheers from hawaii  be patient everyone till vecations are over   

[Yvonny]

You dont know if they havent, probably didnt say a thing bout it, one can hope that they working on a fix yet lol

[JunBug]

-Inserts chicken joke here -

[Vampixie]

Their constant silence speaks loudest...

 

It says "Whatever... we'll look at it when we can be bothered..."

Edited August 3, 2020 by Vampixie

[ClarkHere]

Here's the answer to my question. There's a site (link below) that monitors system status. It acknowledges the problem - - now 9 hours long - - but offers no estimate for when it might be back up. 

https://3dxchat-status.com/

[Xizi]

49 minutes ago, NoirUltra said:

With 1.33K posts maybe you should be the one considering getting a life? I´t not that hard, really.

In 2 years. 

I am pretty sure the average WC trash-talker writing the same amount of text in a couple of weeks lol.

2 hours ago, Hiei said:

I'm sorry to read this...Consider my advice to take care about your personal life

I thought my sarcasm was quite obvious. 

2 hours ago, Tsela said:

Nobody cares if they are a small team. Don't find excuses for them. 

Their service indeed sucks. If they don't have enough people, hire more. But I'm not telling them to hire or not, but the service must work as intended. Without excuses that "we are a small team" and cry. Hire more? work heir ass off? It's their business, not mine. My business is to have a working service.

Can I come up with an excuse like "I have no cash moentarily, please give me free months"? No If I don't pay, the account gets locked. Well when I do it should work

Can't handle the workload? Hire more people. Nobody cares if it's a small dev team or not. 

Or they can just keep going like they do and you still going to keep paying and playing lol. Same goes about most of people who are whining here.

Btw, I would understand all this bitching if it would be a server down for a few days or if this shit would happen several times a week, like before. 

But no. Server were good and stable. Okay, one failed day. Whatever. Not a big deal. At least for this place. 

[ColinDude]

1 minute ago, LiterateGent said:

Here's the answer to my question. There's a site (link below) that monitors system status. It acknowledges the problem - - now 9 hours long - - but offers no estimate for when it might be back up. 

https://3dxchat-status.com/

That’s my status page.  but it’s an unofficial one. I know as little as you, I just automated the check.

[AnnLis]

1 minute ago, LiterateGent said:

Here's the answer to my question. There's a site (link below) that monitors system status. It acknowledges the problem - - now 9 hours long - - but offers no estimate for when it might be back up. 

https://3dxchat-status.com/

This site is made by a community member so this isn't even a service from the Dev's 
It's nice to have it still

[Stassi]

1 minute ago, LiterateGent said:

Here's the answer to my question. There's a site (link below) that monitors system status. It acknowledges the problem - - now 9 hours long - - but offers no estimate for when it might be back up. 

https://3dxchat-status.com/

Actually it doesn't.  This is not a 3dxofficial website but one kindly set up by Colin to provide us with a little bit more info than we get from Lisa or Gizmo.  So yes it says it's not working, but not that it's being fixed or what the problem is.

[ClarkHere]

Ugh

 

[PAWAW]

1 hour ago, Stassi said:

This is not from 3dxOfficial though.  Colin has created it for us to view, so that we are better informed than waiting on Gizmo and Lisa's lack of information

right

 

[RyanHarper]

When you provide a service in this highly competitive market place, it doesn't take too long for you to lose you're crown. Look at what happened to the likes of RLC. They took their eye off the ball and stopped investing in their product and they soon lost a huge chunk of their subscribers to other businesses. There's is now a clunky expensive and outdated platform with a fraction of the business it used to have. HOWEVER, they very rarely encounter these problems and are fighting tooth and nail to regain their business.

At the end of the day, it's a business and a very lucrative one at that. If you ignore your customer base, you lose it. Part of customer service is keeping your clients informed. The numbers look very rosy now because of the discounted service. Without doubt if there were offering full price, things might be different and those with monthly subscriptions may well be looking somewhere else for their entertainment.

This business puts food on the tables of the staff and roofs over their heads. It would be madness to jeapodise their income and I'm sure they are trying to get things resolved. However, not telling its paying customers exactly what's happening and allowing rumours to spread is a short cut to corporate disaster.

Its business school 101. Keep your customers happy and informed and they'll keep coming back. 

[ClarkHere]

12 minutes ago, ColinDude said:

That’s my status page.  but it’s an unofficial one. I know as little as you, I just automated the check.

Thanks, ColinDude

[NoirUltra]

12 minutes ago, Xizl said:

In 2 years. 

I am pretty sure the average WC trash-talker writing the same amount of text in a couple of weeks lol.

I thought my sarcasm was quite obvious. 

Or they can just keep going like they do and you still going to keep paying and playing lol. Same goes about most of people who are whining here.

Btw, I would understand all this bitching if it would be a server down for a few days or if this shit would happen several times a week, like before. 

But no. Server were good and stable. Okay, one failed day. Whatever. Not a big deal. At least for this place. 

This has to be my 3rd post in a year. You trash-talk in WC and keep a counter there too?

And you literally have no heart; here is a sample of a peep who got his immersion completely ruined because of this, are you going to trash-talk him to?

9 hours ago, LucasLAteNight said:

Hung out with a girl for like 4 hours. Was hanging at my place just having an awesome chat. Thanks for fucking ruining a great night.

 

[ChloeHan]

2 minutes ago, RyanHarper said:

When you provide a service in this highly competitive market place, it doesn't take too long for you to lose you're crown. Look at what happened to the likes of RLC. They took their eye off the ball and stopped investing in their product and they soon lost a huge chunk of their subscribers to other businesses. There's is now a clunky expensive and outdated platform with a fraction of the business it used to have. HOWEVER, they very rarely encounter these problems and are fighting tooth and nail to regain their business.

At the end of the day, it's a business and a very lucrative one at that. If you ignore your customer base, you lose it. Part of customer service is keeping your clients informed. The numbers look very rosy now because of the discounted service. Without doubt if there were offering full price, things might be different and those with monthly subscriptions may well be looking somewhere else for their entertainment.

This business puts food on the tables of the staff and roofs over their heads. It would be madness to jeapodise their income and I'm sure they are trying to get things resolved. However, not telling its paying customers exactly what's happening and allowing rumours to spread is a short cut to corporate disaster.

Its business school 101. Keep your customers happy and informed and they'll keep coming back. 

You got the whole point I just wanted to say.

[Xizi]

17 minutes ago, Wanderer said:

Also the people saying "get a life and go do something else" are overlooking the fact that most people have full time jobs and have a specific window where they can play this game. It does me no good if the server isn't up until my weekend is over.

You always can play some game/watch film. I mean, of course you can do a lot of other nice stuff, I am just mentioning the easiest way to entertain yourself. Yeah, it's understandable that you are frustrated because you had some plans and now they are ruined, but well... shit happens. It's not a regular thing anymore and I hope not going to be. 

20 minutes ago, Wanderer said:

"The devs have to sleep" is a poor excuse, it probably wouldn't hold up in court.

Well then you can try to sue them I guess? I mean it sounds pretty pathetic to try to sue someone because of 1 day of server down in online game and loosing your ~70 cents paid for subscription at maximum. But who knows maybe it will work (I doubt lol).

24 minutes ago, Wanderer said:

They have thousands of active subs and are raking in millions of dollars.

I hope you are joking about millions of dollars lol. 3dxchat's community is pretty small. Even if we have 10k active players here and all of them pay 20$ month (which is very far from true, because in reality many people pay yearly and many use Christmas or corona special offers) – it's still 200k$ per month before all taxes and expenses. But I am sure it's much less. 

 

[Xizi]

2 minutes ago, NoirUltra said:

This has to be my 3rd post in a year. You trash-talk in WC and keep a counter there too?

And you literally have no heart; here is a sample of a peep who got his immersion completely ruined because of this, are you going to trash-talk him to?

No, I will go into a week of mourning and pray to God for forgiveness of my sins 

[AnnLis]

1 minute ago, RyanHarper said:

When you provide a service in this highly competitive market place, it doesn't take too long for you to lose you're crown. Look at what happened to the likes of RLC. They took their eye off the ball and stopped investing in their product and they soon lost a huge chunk of their subscribers to other businesses. There's is now a clunky expensive and outdated platform with a fraction of the business it used to have. HOWEVER, they very rarely encounter these problems and are fighting tooth and nail to regain their business.

At the end of the day, it's a business and a very lucrative one at that. If you ignore your customer base, you lose it. Part of customer service is keeping your clients informed. The numbers look very rosy now because of the discounted service. Without doubt if there were offering full price, things might be different and those with monthly subscriptions may well be looking somewhere else for their entertainment.

This business puts food on the tables of the staff and roofs over their heads. It would be madness to jeapodise their income and I'm sure they are trying to get things resolved. However, not telling its paying customers exactly what's happening and allowing rumours to spread is a short cut to corporate disaster.

Its business school 101. Keep your customers happy and informed and they'll keep coming back. 

This game is now in business for around 7+ years and so far there is no other platform that offers the same experience as 3dxchat to be honest, not RLC, achat or Second Life, RLC looks like crap and is more expensive, achat looks like crap and doesn't offer any of the features that 3dx has and is more expansive, Second Life is expansive as f*** if you want to have a decent looking avi and the game runs like in slow mo even on a good PC and after so many years yes SL looks like crap too, there is no real competition in this genre.

At the moment 3dx is the most user friendly game in its price tag and feature list and is looking great for its age.