Permanent connection Issue with friendlist, xgold and profiles

[Gizmo]

Dear @Riela and guys, thanks for providing this info. We know about the problem and are trying to fix it.

We need your help. Soon I will publish a solution that needs to be checked by those users who have this problem.

[Halderim]

will do my best to help Gizmo

[CindySaphire]

Thank you for replying to the thread Gizmo, I am happy to test solutions. Updated the patch and i still have the glitch.

[DrCock]

It definitely sounds like something in the windows profile is corrupted then (that is why running the game with a different user account fixes the issue, as the game is now being run with the new profile). Hopefully an updated patch will fix whatever is broken in the profile for this game.

 

 

Edited October 28, 2019 by soulburn74

[Gizmo]

Here is a test solution - Find new version here

1) Make a backup copy of the following files from the game directory:

• GameAssembly.dll
• 3DXChat_Data\il2cpp_data\Metadata\global-metadata.dat

2) Unzip the archive (test2.zip) into the game folder, replacing the files

3) Run the game and try to view profiles (only profiles need to be tested, gold and friendlists were not affected)

4) Be sure to restore the original files before updating to a new version, because the update will destroy the game

Thank you very much for your help!

Edited October 29, 2019 by Gizmo
New version

[Halderim]

Ok with this I can view my own and other profiles again. That seems to work

[SkyDiver]

tested and no issues with friends list, all profiles opening up 100% at the time, and quick too, and xgold not affected too ^^

[Aliviax]

22 minutes ago, Gizmo said:

Here is a test solution Download test1.zip

1) Make a backup copy of the following files from the game directory:

• GameAssembly.dll
• 3DXChat_Data\il2cpp_data\Metadata\global-metadata.dat

2) Unzip the archive (test1.zip) into the game folder, replacing the files

3) Run the game and try to view profiles (only profiles need to be tested, gold and friendlists were not affected)

4) Be sure to restore the original files before updating to a new version, because the update will destroy the game

Thank you very much for your help!

I think its best also this fix be posted on the discord chanel also cause on discord way more ppl watch it  

[Anaganda]

Doesn't work for me for some reason... FL still empty, gold zero and all that... and I did the steps... checked and double checked.

edit: and also profile was empty

Edited October 28, 2019 by Anaganda
missed a part

[Halderim]

2 minutes ago, Anaganda said:

Doesn't work for me for some reason... FL still empty, gold zero and all that... and I did the steps... checked and double checked.

Only profiles are addressed in this test solution not the FL or gold

[Anaganda]

6 minutes ago, Halderim said:

Only profiles are addressed in this test solution not the FL or gold

profile was empty also

Edited October 28, 2019 by Anaganda

[oldType]

my profile began to be read, thanks.

[Light_Stripe]

I'v been having this issue since the 21st and the test file fixed viewing profiles for me, but friends list is still missing.

Edited October 29, 2019 by Light_Stripe

[Gizmo]

Here is an updated solution (link removed) - Already implemented to build 401

Fixed: profiles, xgold, friend lists etc.

1) Make a backup copy of the following files from the game directory:

• GameAssembly.dll
• 3DXChat_Data\il2cpp_data\Metadata\global-metadata.dat

2) Unzip the archive (test2.zip) into the game folder, replacing the files

3) Run the game and try to view profiles, xgold and friend lists

4) Be sure to restore the original files before updating to a new version, because the update will destroy the game

Thank you very much for your help!

Edited October 31, 2019 by Gizmo
Already implemented to build 401

[SusanLouisa]

12 minutes ago, Gizmo said:

Here is an updated solution Download test2.zip 

Fixed: profiles, xgold, friend lists etc.

1) Make a backup copy of the following files from the game directory:

• GameAssembly.dll
• 3DXChat_Data\il2cpp_data\Metadata\global-metadata.dat

2) Unzip the archive (test2.zip) into the game folder, replacing the files

3) Run the game and try to view profiles, xgold and friend lists

4) Be sure to restore the original files before updating to a new version, because the update will destroy the game

Thank you very much for your help!

I am sure many are grateful for this solution, but for some it is quite impossible.  Game Directory?  Back up? Restore? Unzip archive?  Not all are programmers or have a clue of what you are talking about.  Is it not possible for this issue to be repaired by game employed programmers in an update?

[oldType]

thanks, it worked

[CindySaphire]

It worked for me! thank you Gizmo! Will we have to manually "fix" it every update? I assume those with the glitch will not be compensated for lost gold either from the loss of daily streaks/ability to get gold over the past few days.

[Lisa]

Hi all!   This fix will be included in the next update. But first, volunteers are required for the test. If you are not interested, then just wait for the update.  Thanks!

[Anaganda]

Still doesn't work for me... but at least now I know my issue is my own, I can try and find a solution.

Thanks for the effort, Gizzie & Lisa

[Halderim]

Even as others already tested it I can confirm too with the test2 files everything works as usual. 

@Anaganda Did you already try the workaround with a different windows user?

[Anaganda]

1 minute ago, Halderim said:

Even as others already tested it I can confirm too with the test2 files everything works as usual. 

@Anaganda Did you already try the workaround with a different windows user?

mmmhm and didn't work also... furthering the idea that I have a totally different issue
but for me using vpn even connecting to my own country with it, seems to solve the issue... but ofc it comes with lag... so I'll survive for now, till I find a solution.
Thanks for the tips and your effort to help, dear

[Anong]

The Performance of 3dx is very bad till the weekly update starts...big rooms often unplayable and some lil room too......somtimes many more ppl in the room but i cant see all of them....i hope u will fix it very fast

[AWahba]

Didn't work for me, i am having this issue now for a week its becoming very annoying i can't even log in the game now

Edited October 30, 2019 by AWahba

[xxBELLAxx]

Hi there,

since 4-5 days I can`t save my worlds nor load them. I tried everything. I waited ages for the loading, windows defender, anti virus, run the file browser as admin.. I tried serval times in  row.. I even tried to  load from a different harddisk. I tried the file from Gizmo right now and I could load a world, but not save it.. now its as before and I can`t load and save my rooms.

It`s just me who has still this problem?

Edited October 30, 2019 by xxBELLAxx
typo

[Gizmo]

Update to 401 version, profiles frind list and xgold fixed