Guest Mira24 Posted March 10, 2016 Share Posted March 10, 2016 Hi everyone. I have sent "Lisa" who is on the 3dx team a PM on the forums regarding this issue and included the picture of it here. I'm sure that's "not proper protocol", but I thought it was called for. Hope it helps!We appreciate anything ppl will do to help get this sorted quicker i believe you were right to be a little mad just like everyone else Ellsa_Ryse and MaryKate 2 Link to comment Share on other sites More sharing options...
JohnTitor Posted March 10, 2016 Share Posted March 10, 2016 Same problem here too ...Don't work the connection... Whenever a butterfly fart, the server is inaccessible !!!And do not put a strain on people with the story of the firewall, I have two PC each on different connection, and the game on either PC works!!!!!!!!!!!!!!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
Guest DaniStar Posted March 10, 2016 Share Posted March 10, 2016 Certainly not a issue on your end. This is THEIR problem Link to comment Share on other sites More sharing options...
JohnTitor Posted March 10, 2016 Share Posted March 10, 2016 Hi everyone. I have sent "Lisa" who is on the 3dx team a PM on the forums regarding this issue and included the picture of it here. I'm sure that's "not proper protocol", but I thought it was called for. Hope it helps! I would also like to add: PLEASE KEEP RESPONDING TO THIS FORUM IF YOU HAVE PROBLEMS! Eventually, someone will read. The large volume of responses will eventually get someone's attention. ~Ellsa Ryse Michigan USAI played the game WITH the new updates yesterday. I wore pasties. Today, I cannot contact the server.MUCH PROBLEM!!! Ettore 1 Link to comment Share on other sites More sharing options...
Funkaptimus Posted March 10, 2016 Share Posted March 10, 2016 (edited) SO I stopped logging in 3dx for like a week, decided to login today, and there was the update todo from yesterday, but after updating I can't login Edited March 10, 2016 by Achilles Topic "Can't login" by Funkaptimus merged here Link to comment Share on other sites More sharing options...
Chilles Posted March 10, 2016 Share Posted March 10, 2016 The latest 3DXChat version is available for all players. Please download and install the latest 3DXChat client. Click here to download UPD: It's a main client. You can uninstall old client. Old client will be disabled in a few days. Thanks!You all with connection problems have already Installed the new client? Isiana and Ellsa_Ryse 2 Link to comment Share on other sites More sharing options...
KimDongbang Posted March 10, 2016 Share Posted March 10, 2016 You all with connection problems have already Installed the new client?Yes, installed it yesterday and it worked fine. Today I haven't been able to connect at all, even if I installed the old client. Link to comment Share on other sites More sharing options...
BonnieR Posted March 10, 2016 Share Posted March 10, 2016 You all with connection problems have already Installed the new client?Yes , the old client still work as i can understand Link to comment Share on other sites More sharing options...
nuckan Posted March 10, 2016 Share Posted March 10, 2016 maybe they dont see our complains becouse their servers down too.. hope i see you all soon in the game! Kisses!/Nu Link to comment Share on other sites More sharing options...
pashion Posted March 10, 2016 Share Posted March 10, 2016 Everyone relax. Go outside and get some fresh air for the first time in weeks. It isn't the end of the world. There is more to life than stressing and obsessing about being back in 3dx. It will be fixed soon im sure. Lol. Omg. Chilles 1 Link to comment Share on other sites More sharing options...
TitoRamirez Posted March 10, 2016 Share Posted March 10, 2016 Yes , the old client still work as i can understand Nope, tested after reinstall and on a seperate system. BOth without result. And yes, I Installed the new client first on one of the two systems. Link to comment Share on other sites More sharing options...
SapphireAngel Posted March 10, 2016 Share Posted March 10, 2016 USA, having same issues. I ran a wireshark, I see the client successfully connect over TCP and perform an HTTP post to login (and, alas, I can confirm that this exchange is not done over SSL, although the password is sent as a hash that's still bad juju). An HTTP 200 OK response occurs, but then I get malformed HTTP packet (wireshark's words, anyways). Then the connection just hangs up and I get the "Could not connect to server :(" message. If they're using Microsoft's HTTP services under the hood (not uncommon for games, frankly), it's not impossible that Windows updates broke it. I dunno, I don't have enough information to point a finger at any particular cause, client or server side. Link to comment Share on other sites More sharing options...
Ellsa_Ryse Posted March 10, 2016 Share Posted March 10, 2016 You all with connection problems have already Installed the new client?Yes. I installed the new client and PLAYED THE GAME for an hour. Wore pasties (new content). Chatted. 8 hours later, it doesn't work. I get the message: Could not connect to the server I am showing version 339 Link to comment Share on other sites More sharing options...
Ellsa_Ryse Posted March 10, 2016 Share Posted March 10, 2016 Everyone relax. Go outside and get some fresh air for the first time in weeks. It isn't the end of the world. There is more to life than stressing and obsessing about being back in 3dx. It will be fixed soon im sure. Lol. Omg. No. XxHannahFxX 1 Link to comment Share on other sites More sharing options...
Isiana Posted March 10, 2016 Share Posted March 10, 2016 Yeah, same, download the 337 client and i let the update... but can't connect :/ Link to comment Share on other sites More sharing options...
Guest Mira24 Posted March 10, 2016 Share Posted March 10, 2016 i updated fine last night and played it for an hour or so then today can't even access it like most others and i even unistalled old one completely, so that was never the problem it just sucks how its only some of us unfortunate ones it should be none of us or all of us am i right? MaryKate 1 Link to comment Share on other sites More sharing options...
SapphireAngel Posted March 10, 2016 Share Posted March 10, 2016 Oh there's plenty of things that can go wrong to cause such a split. Although some of the more obvious methods (DNS getting screwed up, for e.g.) does not appear to be the culprit this time. Link to comment Share on other sites More sharing options...
Chilles Posted March 10, 2016 Share Posted March 10, 2016 Strange because I've no problem to connect with new client Link to comment Share on other sites More sharing options...
Isiana Posted March 10, 2016 Share Posted March 10, 2016 Strange because I've no problem to connect with new client Do you have things like banned ip on your servers ? Maybe that's why some people included myself can't connect on the servers. Link to comment Share on other sites More sharing options...
Ellsa_Ryse Posted March 10, 2016 Share Posted March 10, 2016 Strange because I've no problem to connect with new client You're a MODERATOR- can you please pass this issue on to customer service? We have had NO RESPONSE from the 3DX staff and it appears to be affecting a large group of people. We have taken the steps that we are supposed to take to remove/reinstall our clients and clean our registries. This does not affect everyone. But it is affecting a lot of people. Some people are saying that they have TWO ACCOUNTS. One account can log in and one cannot. Please help! MaryKate 1 Link to comment Share on other sites More sharing options...
Guest MichaelSins Posted March 10, 2016 Share Posted March 10, 2016 Strange because I've no problem to connect with new client I installed the new client today, logged in and played well for an hour, I was shocked to see I lost my xgolds, which were 12445 xgolds, only to have 350, I logged out to refresh the game, as if there was something lagging or stuck and needed refreshing, then I got the message " couldn't connect to the servers " so it's 2 things : 1 - I can't play the game 2 - I can't find my 12k xgolds Link to comment Share on other sites More sharing options...
SapphireAngel Posted March 10, 2016 Share Posted March 10, 2016 I have very strong doubts this is related to the new client. I just tested my laptop which hasn't received windows updates in a month or so, and it had the same issue, so I'd rule out any Windows updates being the culprit. With regards to xgold, I've experienced a similar issue during what was definitely server-related madness a while back where it not only showed no gold but also indicated I had 0 characters made. It turned out, once the server resembled sanity again, that this was just a failure of the server to communicate information back to my client and my gold and characters did in fact exist. Today however I can't even get to the point where I would see such maddening madness. Right now I'm leaning towards "appears to be server side issue". I wouldn't put money down for bets, though. Link to comment Share on other sites More sharing options...
Chilles Posted March 10, 2016 Share Posted March 10, 2016 You're a MODERATOR- can you please pass this issue on to customer service? We have had NO RESPONSE from the 3DX staff and it appears to be affecting a large group of people. We have taken the steps that we are supposed to take to remove/reinstall our clients and clean our registries. This does not affect everyone. But it is affecting a lot of people. Some people are saying that they have TWO ACCOUNTS. One account can log in and one cannot. Please help! Devs are informed I hope the problem will very fast be fixed! Ellsa_Ryse, Adara, arisak and 3 others 6 Link to comment Share on other sites More sharing options...
Guest DaniStar Posted March 10, 2016 Share Posted March 10, 2016 Thx, appreciate it. Hope it is too Link to comment Share on other sites More sharing options...
Ellsa_Ryse Posted March 10, 2016 Share Posted March 10, 2016 Devs are informed I hope the problem will very fast be fixed! Thank you thank you! Link to comment Share on other sites More sharing options...
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