soniamyst Posted March 10, 2016 Share Posted March 10, 2016 I have uninstalled the old client and installed the new one. a few times...The new one got updated to version 339. Then in the login page after providing the log in credentials and clicking the Login button it shows "Could not connect to the server I think if we can find the older version 335 and download that then when the patch is downloaded ...it will go to the one we need...337 but I don't know how to find the old version. dickfitswell 1 Link to comment Share on other sites More sharing options...
Merz Posted March 10, 2016 Share Posted March 10, 2016 Been 2 days without 3dx... First I just updated normally, downloaded new version, patch, etc... Couldnt connect to server. Second I tried to uninstall old version and install new one... Couldn't connect. Then I cleaned registry, changed instalation path, tried on different computers and ip's... Couldnt connect to server. Now I'll just chill and wait Wendy, Koffen and dickfitswell 3 Link to comment Share on other sites More sharing options...
Koffen Posted March 10, 2016 Share Posted March 10, 2016 Been 2 days without 3dx... First I just updated normally, downloaded new version, patch, etc... Couldnt connect to server. Second I tried to uninstall old version and install new one... Couldn't connect. Then I cleaned registry, changed instalation path, tried on different computers and ip's... Couldnt connect to server. Now I'll just chill and wait No rock and headbanging for us in 3dx right now it seems! Still, some info from the Dev's regarding this would be nice. robo 1 Link to comment Share on other sites More sharing options...
Merz Posted March 10, 2016 Share Posted March 10, 2016 No rock and headbanging for us in 3dx right now it seems! Still, some info from the Dev's regarding this would be nice. yea bro... but is seems the rest of the crew is playing with no issues. 3dx devs they dont like our rock n roll Koffen 1 Link to comment Share on other sites More sharing options...
Batuhan Posted March 10, 2016 Share Posted March 10, 2016 A manager should come here ... ((Gizmo or Lisa))tell uswhat the problem ???Does the server hack attack?orDoes the new version mismatch ? Link to comment Share on other sites More sharing options...
Wendy Posted March 10, 2016 Share Posted March 10, 2016 I hope the devs will find a way to compensate for the lost game time (which is being paid for by their customers). This is clearly an account issue, it has nothing to do with your client. Miss you Merz!! D: Merz 1 Link to comment Share on other sites More sharing options...
JessyDesire Posted March 10, 2016 Share Posted March 10, 2016 yea bro... but is seems the rest of the crew is playing with no issues. 3dx devs they dont like our rock n roll I'm supposed to stream at AoD tonight at 9pm!! I can't login aswell I'm really hoping they can fix it... otherwise... it seems I'll have to stream without being online on 3DX... which would be weird xD Merz 1 Link to comment Share on other sites More sharing options...
MaryKate Posted March 10, 2016 Share Posted March 10, 2016 still nothing been 13 hours now since a could not log in i really hope they fix this soon atleast tommorow i have wedding too be on cant miss angi and beccas wedding Link to comment Share on other sites More sharing options...
Belany Posted March 10, 2016 Share Posted March 10, 2016 Why they not answering(( Link to comment Share on other sites More sharing options...
LornaX Posted March 10, 2016 Share Posted March 10, 2016 Gizmo, Lisa. Why you do not answer it comments? Respect us plz, we pay, we are customers, The minimum it is to explain to inform us! Why you do not say anything? It has been hours whom we are in the fuzziness... I saw you answering subjects useless who concerned only a one person, and here this problem which affects several peoples, there are 13 pages, and you do not answer? It's a Joke ? Answer, make your work plz ! Link to comment Share on other sites More sharing options...
Batuhan Posted March 10, 2016 Share Posted March 10, 2016 Gismo, Lisa. Why you do not answer it comments? Respect us plz, we pay, we are customers, The minimum it is to explain to inform us! Why you do not say anything? It has been hours whom we are in the fuzziness... I saw you answering subjects useless who concerned only a one person, and here this problem which affects several peoples, there are 13 pages, and you do not answer? It's a Joke ? Answer, make your work plz ! +1 Link to comment Share on other sites More sharing options...
Arria Posted March 10, 2016 Share Posted March 10, 2016 24 hours now for me. all the same issue. tried all the same things. I wonder if they had a massive server crash with NO redundancy. now all our AVIs are lost anyway off to work! Link to comment Share on other sites More sharing options...
SapphireAngel Posted March 10, 2016 Share Posted March 10, 2016 I'm curious... how many of the affected users were recent sign-ups? I've only had an account since January. Based on other user posts in this thread it seems account-specific, but other than that tidbit I can't think of anything else the affected accounts might have in common. Link to comment Share on other sites More sharing options...
Guest Mira24 Posted March 10, 2016 Share Posted March 10, 2016 I started mine last month Hun Ettore and MaryKate 2 Link to comment Share on other sites More sharing options...
robo Posted March 10, 2016 Share Posted March 10, 2016 well good morning my fellow xchat coummunitians ,lol.... seems 24 hours now has passed and nothing, still locked out, I am guessing the Devs must not have an answer yet , I assume, same problem for me now for the last 24 hours, I still am boggled why some are having zero problems, while the other half of us are locked out. I only hope by the end of the day, I will have at least heared something back in forums here form gismo, Lisa or someone that's a moderator..so the wait goes on..(((.. Link to comment Share on other sites More sharing options...
robo Posted March 10, 2016 Share Posted March 10, 2016 I'm curious... how many of the affected users were recent sign-ups? I've only had an account since January. Based on other user posts in this thread it seems account-specific, but other than that tidbit I can't think of anything else the affected accounts might have in common.SAPPHIRE, I have been a member for almost 2 years but I have not used a new one year sub, I missed the last deal, so have been paying monthly the last 2 months, so not sure, if paying monthly or yearly makes a difference Link to comment Share on other sites More sharing options...
XHulkX Posted March 10, 2016 Share Posted March 10, 2016 You all with connection problems have already Installed the new client?LOL bro that a serious question everyone say they do, I have installed it first day it came and logged in game everything worked fine till i disconnected i try connect but nothing keep appear the "Can't connect to the server" as everyone gets, than I made my windows updates (I have windows 10) I was thinking maybe that was a problem, same issue no change, I followed your steps: delete clean everything, reinstall the bloody client with a new .exe patch download and all the rest. Now guess what: SAME SHIT NOTHING WORKS there are 3 days from the time this issue come to life, if you have a direct line to developing, as a forum moderator, better tell them about it and make them work on it instead try blame the community. I know its not your fault but please be proactive bro and forget thinking we all idiots or something. Malvasiah 1 Link to comment Share on other sites More sharing options...
SapphireAngel Posted March 10, 2016 Share Posted March 10, 2016 I still am boggled why some are having zero problems, while the other half of us are locked out. We all are as boggled as you. All we know is what we've deduced from everyone's posts so far, which it seems specific to accounts for some reason. Nothing to do with region, IP addresses, Windows versions, client versions, etc. Some people have logged into different accounts from the same computer+client+ip+country with one working and the other failing like the rest of us. Link to comment Share on other sites More sharing options...
kashara Posted March 10, 2016 Share Posted March 10, 2016 did anybody of you changed the given password into a new pw? Link to comment Share on other sites More sharing options...
SapphireAngel Posted March 10, 2016 Share Posted March 10, 2016 SAPPHIRE, I have been a member for almost 2 years but I have not used a new one year sub, I missed the last deal, so have been paying monthly the last 2 months, so not sure, if paying monthly or yearly makes a difference Well, I've read previous posts where 1-year subbers were also affected. And I'll confirm that because I put down the $$$ for a 1-year on the basis that I would probably play the game at least as long enough to break even or better on the discount for subscribing longer. So type of subscription does not appear relevant, as far as I can tell. Link to comment Share on other sites More sharing options...
Guest Mira24 Posted March 10, 2016 Share Posted March 10, 2016 Some people tried that Hun and nothing changed guess we all just have bad luck it should happen to all of us or none of us, not just some Ettore and MaryKate 2 Link to comment Share on other sites More sharing options...
SapphireAngel Posted March 10, 2016 Share Posted March 10, 2016 did anybody of you changed the given password into a new pw? I changed my assigned password immediately when I signed up. I did attempt the assigned password yesterday on the basis of "why not" and no dice. Also tried changing password in members area then trying the new pass in the client, no dice. Link to comment Share on other sites More sharing options...
XHulkX Posted March 10, 2016 Share Posted March 10, 2016 Everyone relax. Go outside and get some fresh air for the first time in weeks. It isn't the end of the world. There is more to life than stressing and obsessing about being back in 3dx. It will be fixed soon im sure. Lol. Omg.Hey Pash., sorry but I can talk just for myself now, I do take my air, I do go out, I do have fun, and I do probably all you do and much more in 97% of the cases. In same time me and many like me with this issue pay for this game same as you so with all the respect due take the OMG AND LOL's and use it on other places where is proper and they wanted. As long as I pay for a service i want that damn service whenever I need it or want to use it as long as is payed for refrain from showing us how s****d and i******t you are. Signed Pissed off HULK prepare for smash . Link to comment Share on other sites More sharing options...
kashara Posted March 10, 2016 Share Posted March 10, 2016 Some people tried that Hun and nothing changed guess we all just have bad luck it should happen to all of us or none of us, not just somei ment did you changed it from the given pw back in the past, before the problems started. i remember an email or post where 3dx called us to change it... some did... most didn't... maybe thats the common fact between all of you, maybe you all changed your pw and now the server has some problems with it's database... i'm just speculating... maybe some of the official staff will be so kind and answer to this thread Link to comment Share on other sites More sharing options...
XHulkX Posted March 10, 2016 Share Posted March 10, 2016 Devs are informed I hope the problem will very fast be fixed!TY . Link to comment Share on other sites More sharing options...
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