Technical advice for "connection refused"

[Jannick 29]

I need a tip from the technical support to solve my permanently login problems.

Every morning i've got my profile and friendlist, but no listing of rooms, after a few minutes "connection refused" !

Full reinstallation, all selftesting of Colins Tools without a result, all seems ok.

 

In my opinion the game server, which is hosting the location are sending signals on a port at my firewall and gets blocks.
Please no advice for the windows firewall .. thy.  

A little background informations for solving the problem maybe useful - thx !

[patnel 0]

bonjour , j'ai le même problème de Connection Refusée.

avez vous une solution de résolution

[Roxane_Rox 3]

Yes been happening frequently last two to three days for me also

[Leopardus 752]

Have you tried both the Europe and the USA hosting location choices on the sign‐on screen?

[Jannick 29]

28 minutes ago, Leopardus said:

Have you tried both the Europe and the USA hosting location choices on the sign‐on screen?

Yes its the same and its not the problem of the access point .. another internet connection is functional .. its a blocked port feedback .. but which one ?

[LucyT 9]

One internet connection works so it must be an ISP thing. Use a VPN and try again.

[LucyT 9]

1 hour ago, patnel said:

bonjour , j'ai le même problème de Connection Refusée.

avez vous une solution de résolution

Utilisez un VPN et vérifiez à nouveau.

[Robi 833]

I have a similar problem, after log in, the locations load but I don't see any people, music works and I get a disconect.
after i log in several times it works and i dont get a dsconect ... tried it with eu and us i dont use vpn.
 

Before the update 426 i had no problems

[Roxane_Rox 3]

It does it both on USA and Europe, and not necessarily when newly logging in I have had it occur having already being connected for 2 hours plus, it just suddenly stops, showing the Connection Refused message unlike the Connection Lost  message which sort of implied something like  Jannick  mentioned.

I have had other problems such as logging in and going to beach instead of my room, frequent going to a room and not seeing the person I'm meeting  and they can't see me, also my avi remaining in a room long time after I left, and countless times lag where I never had any previously, prior to the last update.

I

[Gizmo 8,086]

There is a known bug when you try to select another character and when you entering the game you get "connection refused" message.
We will fix this bug soon.

A temporary workaround: Use Logout button instead of Select character. Login again and choose avatar.

[Jannick 29]

In my case its not a question of a another avatar. Always logging in the same and no change was happening. 

[Robi 833]

 

31 minutes ago, Jannick said:

In my case its not a question of a another avatar. Always logging in the same and no change was happening. 

Same 

think the problem arose when the US was inflicted again

Edited October 9 by Robi

[MeiLing 17,491]

1 hour ago, Robi said:

 

Same 

think the problem arose when the US was inflicted again

Have friends who have this and no question of other avatar. One has this each time she changes her outfit...

[voni 0]

i have the same problem

[Roxane_Rox 3]

I hadn't changed character at all when it happened, but  it could be as Meiling says when or after  changing outfits as that's something I do frequently.

[JellyJones 61]

19 hours ago, Gizmo said:

There is a known bug when you try to select another character and when you entering the game you get "connection refused" message.
We will fix this bug soon.

A temporary workaround: Use Logout button instead of Select character. Login again and choose avatar.

Thank you for letting us know you're on top of it, Gizmo!

❤️❤️❤️❤️❤️

-Jelly

[MeiLing 17,491]

12 hours ago, Roxane_Rox said:

I hadn't changed character at all when it happened, but  it could be as Meiling says when or after  changing outfits as that's something I do frequently.

I just had it.

Login => Character editor => instant connection refused

 @Gizmo it is a different one than select character....

[Leeloo 4,605]

writing the same thing i wrote in another topic

For the "connexion refused" thing, i always have it when i login, then i clic relog and the game relog me properly without being able to see my online friends, then when i move to another room than the one i'm starting in, the online friends appear in my friendlist

[Leopardus 752]

I have also been getting "Connection Refused" when first signing in.  If I reconnect it seems ok.

[patap 2]

On 10/9/2020 at 4:54 PM, Gizmo said:

There is a known bug when you try to select another character and when you entering the game you get "connection refused" message.
We will fix this bug soon.

A temporary workaround: Use Logout button instead of Select character. Login again and choose avatar.

this is definitely another problem

happens  right after login and reconnect helps 

Edited October 11 by patap

[Hydrorius 3]

I always get this too first time I login. then second time I login it's ok. 

[JackPine 1,518]

Glad its just not me.  I was developing a complex.  🙂  Logging in again also works for me.  A hassle, but there are worse things.

[Leeloo 4,605]

It's getting worse. Now, when i log i have the connexion refused bug constantly, even when i clic "reconnect". The game always give me the connection refused red window after around 10 seconds

[Fabuluz 0]

Same trouble here.  I absolutely cannot get into 3DX.   I get to the screen where I choose my toon, then I land in my closet.  I last for about 4 seconds and 

CONNECTION REFUSED 

Today is the worst.  Connection Refused has ramped up the dismissals. I changed servers, no luck.  I cursed, felt a little better but no luck again. I haven't had this sort of problem with any of the games I play.  In fact forever and never.  At first I thought maybe I had cursed too much while in the program.  I was thinking maybe there's a limit on the number of times in a day you are allowed to say  F_CK!  Stranger things have happened. I just hope this gets fixed in a timely manner.  I did have one of those Windows Update patches a few days ago.  It installed ok and there was no apparent troubles for a few days.  I'm tempted to blame MS because every time they shove an Update at me, for several years now,  my new computer winds up having some problem.  Settings reconfigured,  files missing, cookies removed too becuase my auto logins would stop.  So I don't know, I'm lost. 

[ColinDude 210]

Currently it's down for everyone. Stay up to date here: https://3dxchat-status.com/