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Posted

We've set up a game connect point in Washington US. If you have "Connection Lost" errors and can not play the game, then please try this patch.
Please report your results in this thread.

Follow steps:

1) Update the game to verison 426

2) If you have issues with patcher then Download installer

http://3dxchat.com/download.php

3) Find region selector and choose USA

S8SpwRF.png

  • Gizmo pinned this topic
Posted (edited)

Just to put my two cents in.  I did as instructed,

replaced patchsettings.txt

ran patcher.exe

Ran 3dxchat.exe

Chose "USA" server.

And I have been on for maybe twenty minutes, no problems.  My friends list and profiles work, Location selector is populated and transport to rooms works.  I can read World Chat.  So it looks like I'm at 100%

Thanks Gizmo, Lisa, Juliet@support, Colindude, and the whole team.

 

-Jelly

Edited by JellyJones
Posted
9 minutes ago, JellyJones said:

Just to put my two cents in.  I did as instructed,

replaced patchsettings.exe

ran patcher.exe

Ran 3dxchat.exe

Chose "USA" server.

And I have been on for maybe twenty minutes, no problems.  My friends list and profiles work, Location selector is populated and transport to rooms works.  I can read World Chat.  So it looks like I'm at 100%

Thanks Gizmo, Lisa, Juliet@support, Colindude, and the whole team.

 

-Jelly

Ty for testing.

Please make sure vpn is off.

Posted (edited)

Hey, I am not able to talk to my friends and can not see any room in game open as you can see in the pic.I get dc whenever I send them msg, please help me with this issue!!

I'm not using any VPN and my antivirus is off. Having problem in both the servers ( USA & Europe ).

IMG20200921124640.jpg

Edited by veronicanov
Posted

Oh wow, those are pretty high latency timings. Should be waaaay lower. I can imagine that can cause disconnects. Can you screenshot the command prompt screen with the ping results to the game server?

Posted

Yeah...those are really bad pings. :( Did you try a cable instead of WiFi? Do you have the chance testing with cellular network? Or at someone else's house?

Posted

@ColinDude i dont think it is all due to pings, I mean my friend list is loading fine with online friends ( but cant talk to them just can watch them ) and my pics and profile is loading fine it is just the rooms that are not showing up. i have used worse internets before and the game was working fine back then . 

Posted

Just trying to rule things out here. :) It's a technical story but it could be caused by high pings. PM'ing someone, loading the room lists, all that stuff uses a specific protocol (TCP). But the online friends and the profile pictures use a different one (HTTP).

If you can't find a way to lower your ping then I'm out of options to try, sorry.

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