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README USER. I wrote to the support.


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#1 Felinia

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Posted 15 September 2018 - 04:02 PM

Hi to those who read.
I state that I am Italian and I am using google translator to translate all the text in English.
I would like to expose some issues that could improve 3DX.
Regardless of the fact that those who are continuing to create the game, it is clear that they do not have any kind of inspiration and interest towards us users.
These few things that I recommend, are fruits of data collected on 3DX, not on the forum, but on the game.
What we need for users I write below.

1 - Lack of a language self-translator. Many of the players know only one language, who knows Italian, some English, some French, and so on.
It would need a self-tuning adapted to the language of those who use the game, at least in the world, thus facilitating users' questions and answers.

2 - Lack of a self-destructor on the forum. Same point mentioned above.

3 - Lack of staff involved in the game and the forum. In 2 years of playing, I have never seen any of the staff take care of us both on the game and on the forum. This is not correct. Many of us need someone to help them if they need help. For example, I struggle to understand how to open a post and I always have to ask some other user. Gizmo can not follow us all, he is only one person. Stimo Gizmo for the job he does, but he can not do it all by himself.

4 - DLL. On 1000 players, I BELIEVE that 900 use third-party DLLs. This allows the player to be able to use the flycam much faster, to use transparency on stockings, to change skin color (via tablet) and much more. If users use third-party DLLs it's because the game developer is not able to provide us with a DLL that will allow these things to be pleasant and comfortable for us.

5 - World Editor - Pose Editor - Clothes Editor.
It is useless to point out that the only actual update was made with the world editor. Creating a pose editor would be another great update, because even here it is evident, the game producer can not know all the sexual tastes of us users. Instead, with a Pose Editor we would be able to create sexual poses that we like, and do not use sexual positions "recycled" as in the last update (3DXCHATTEST) on 20 positions, we use 2, at most 3. is more than obvious that the positions are EQUAL to the previous ones, simply modified.
Clothes Editor - This would be another great update, since the clothes are always the same, and very often if something is released it is extremely bad. (If you take a leap into 3DX you will see it with your own eyes, but it is clear that none of you are interested in our opinion, only interested in the costs we pay.You have abandoned us.We have a Pose and Clothes editor, we could do the clothes that we like, and exchange them with other players, piercing and tattoos do not exist, and a post was created in 2014 asking if we liked having piercings or tattoos, update never happened, but obviously we do not expect anything.
Many other games with VERY LOW graphics quality, have all these things, and cost VERY LESS. Now what I start to ask myself, I pay 25 euros a month for what? For the graphics? To pay for the work of someone who does not ask us what we want, if we need help, or simply if we would change something in the game? I read on the forum very often that he complains that there are no FFF - MMM poses. With all the money you take, when will it be possible to create gay and lesbian poses for the whole world?I hope this message is clear enough. Mine is not a direct attack, but only a collective thought of mine and other players with whom I have had the opportunity to talk about these points. Many of the players I know have gone exasperated for the few updates.

After the umpteenth complaint to the support (never received) I leave my contacts below, Nick and Mail address. This post will be published on 3DXFORUM, and if you answer me your answer will be published, to let everyone read how much you care about your users.
Yours sincerely.
Felinia.

Nickname Game: Felinia
Mail: ----------------------------

 

 

 

 

 

 

 

Thank you! Your inquiry has been sent! We will typically respond within 24 hours for requests received Monday through Thursday and for requests received during the weekend, we will respond the following Monday.

 

 

 

 

 

 

 

( If every person who reads this post and replies, instead of wasting time asking Gizmo, would write to the support, maybe our complaints would be heard. Below I leave the support contact.
MAKE A FAVOR THE COMMUNITY, WRITE YOUR SUPPLIES TO SUPPORT.    http://3dxchat.com/support/
Thanks for reading this post. )

 

Felinia :huh:


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#2 Girlie

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Posted 16 September 2018 - 08:50 AM

good Luck with them...



#3 Felinia

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Posted 17 September 2018 - 12:41 PM

UPDATE ANSWER: I received an answer, which answer is not

 

 

 

 

 

 
 
 
3DX Help <3dxhelp@gmail.com>

Today, 13:56You

 
Hi!
Thank you for your message. We will check this out as soon as possible.
 
 
On 9/15/18, 42143989 <juliet@3dxchat.net> wrote:
> Hi to those who read.

> I state that I am Italian and I am using google translator to translate all
> the text in English.

> I would like to expose some issues that could improve 3DX.

> Regardless of the fact that those who are continuing to create the game, it
> is clear that they do not have any kind of inspiration and interest towards
> us users.

> These few things that I recommend, are fruits of data collected on 3DX, not
> on the forum, but on the game.

> What we need for users I write below.

>

> 1 - Lack of a language self-translator. Many of the players know only one
> language, who knows Italian, some English, some French, and so on.

> It would need a self-tuning adapted to the language of those who use the
> game, at least in the world, thus facilitating users' questions and
> answers.

>

> 2 - Lack of a self-destructor on the forum. Same point mentioned above.

>

> 3 - Lack of staff involved in the game and the forum. In 2 years of playing,
> I have never seen any of the staff take care of us both on the game and on
> the forum. This is not correct. Many of us need someone to help them if they
> need help. For example, I struggle to understand how to open a post and I
> always have to ask some other user. Gizmo can not follow us all, he is only
> one person. Stimo Gizmo for the job he does, but he can not do it all by
> himself.

>

> 4 - DLL. On 1000 players, I BELIEVE that 900 use third-party DLLs. This
> allows the player to be able to use the flycam much faster, to use
> transparency on stockings, to change skin color (via tablet) and much more.
> If users use third-party DLLs it's because the game developer is not able to
> provide us with a DLL that will allow these things to be pleasant and
> comfortable for us.

>

> 5 - World Editor - Pose Editor - Clothes Editor.

> It is useless to point out that the only actual update was made with the
> world editor. Creating a pose editor would be another great update, because
> even here it is evident, the game producer can not know all the sexual
> tastes of us users. Instead, with a Pose Editor we would be able to create
> sexual poses that we like, and do not use sexual positions "recycled" as in
> the last update (3DXCHATTEST) on 20 positions, we use 2, at most 3. is more
> than obvious that the positions are EQUAL to the previous ones, simply
> modified.

> Clothes Editor - This would be another great update, since the clothes are
> always the same, and very often if something is released it is extremely
> bad. (If you take a leap into 3DX you will see it with your own eyes, but it
> is clear that none of you are interested in our opinion, only interested in
> the costs we pay.You have abandoned us.We have a Pose and Clothes editor, we
> could do the clothes that we like, and exchange them with other players,
> piercing and tattoos do not exist, and a post was created in 2014 asking if
> we liked having piercings or tattoos, update never happened, but obviously
> we do not expect anything.

> Many other games with VERY LOW graphics quality, have all these things, and
> cost VERY LESS. Now what I start to ask myself, I pay 25 euros a month for
> what? For the graphics? To pay for the work of someone who does not ask us
> what we want, if we need help, or simply if we would change something in the
> game? I read on the forum very often that he complains that there are no FFF
> - MMM poses. With all the money you take, when will it be possible to create
> gay and lesbian poses for the whole world?I hope this message is clear
> enough. Mine is not a direct attack, but only a collective thought of mine
> and other players with whom I have had the opportunity to talk about these
> points. Many of the players I know have gone exasperated for the few
> updates.

>

> After the umpteenth complaint to the support (never received) I leave my
> contacts below, Nick and Mail address. This post will be published on
> 3DXFORUM, and if you answer me your answer will be published, to let
> everyone read how much you care about your users.

> Yours sincerely.

> Felinia.

>

> Nickname Game: Felinia

> Mail: ------------

>

> Order ID: -----------

> Email: ---------------------

> IP: -------------

>

>
>


--

Thank you!
3DXChat Support team

You should follow us on
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https://instagram.com/3dxchat
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I wait for more answers from the support. As soon as they answer me, I will let you know by updating this post.



#4 Garance

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Posted 17 September 2018 - 01:00 PM

Are you aware that support is made to report ingame bugs or issues users can have with downloads or regarding payment?

And what you received is certainly just an automatic answer sent to every person who makes a request.

 

I'm not saying that what you sent is not justified or you're wrong (honestly i read it a few days ago and completly forgot what it was about  :ph34r: ) but just support is not the right place to send it. You will certainly get an answer such as "Thx for your interest in our game, we keep your suggestions in mind and will try as always and with your faithfull support to make the game better that how it is now." which basically means "ok but i do what i want cause it's my game".


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#5 Felinia

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Posted 19 September 2018 - 02:25 PM

Are you aware that support is made to report ingame bugs or issues users can have with downloads or regarding payment?

And what you received is certainly just an automatic answer sent to every person who makes a request.

 

I'm not saying that what you sent is not justified or you're wrong (honestly i read it a few days ago and completly forgot what it was about  :ph34r: ) but just support is not the right place to send it. You will certainly get an answer such as "Thx for your interest in our game, we keep your suggestions in mind and will try as always and with your faithfull support to make the game better that how it is now." which basically means "ok but i do what i want cause it's my game".

 

 

When I asked Gizmo to insert some updates requested by me (some ideas) I was told to contact the support, I think this is also useful for this :huh:



#6 RobT

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Posted 19 September 2018 - 03:43 PM

Not really sure what you expected, people have been asking for this and that for years now,  Hell, leeloo has been asking for lesbian poses that dont involve a cock  for years now and that actually seems very easy to implement yet not much in that category as of yet. 



#7 Felinia

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Posted 19 September 2018 - 04:04 PM

Not really sure what you expected, people have been asking for this and that for years now,  Hell, leeloo has been asking for lesbian poses that dont involve a cock  for years now and that actually seems very easy to implement yet not much in that category as of yet. 

 

 

 

We can not continue to complain and nobody listens to us. :(



#8 RobT

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Posted 19 September 2018 - 04:24 PM

We can not continue to complain and nobody listens to us. :(

 

i agree. while i do think some people are way over the top with what they expect, they want the entire game to become something its not... A good percentage of people are asking for things that shouldnt be to hard to put in like the lesbian stuff and stuff like what you asked for. Maybe one day you all will get it, fingers crossed



#9 Bridget_Cleary

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Posted 19 September 2018 - 05:35 PM

i agree. while i do think some people are way over the top with what they expect, they want the entire game to become something its not... A good percentage of people are asking for things that shouldnt be to hard to put in like the lesbian stuff and stuff like what you asked for. Maybe one day you all will get it, fingers crossed

 

I don't quite see where you are coming from here. On the one hand you're suggesting that her proposals, which have been put forward by others, are OTT and difficult to achieve yet, on the other, you seem to be agreeing that even simple suggestions haven't been picked up on. As you say 'fingers crossed', I think most of us agree with that, that things like the pose editor and clothes editor will appear. Pester power can reap dividends so let's keep pestering, yeah?



#10 RobT

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Posted 19 September 2018 - 06:03 PM

I don't quite see where you are coming from here. On the one hand you're suggesting that her proposals, which have been put forward by others, are OTT and difficult to achieve yet, on the other, you seem to be agreeing that even simple suggestions haven't been picked up on. As you say 'fingers crossed', I think most of us agree with that, that things like the pose editor and clothes editor will appear. Pester power can reap dividends so let's keep pestering, yeah?

 

thats ok if you dont understand, was meant for her anyways. As long as she understands, I am good. 



#11 Felinia

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Posted 20 September 2018 - 02:51 PM

Their umpteenth answer was summarizing "We are working, we will reply when we have time, thanks!" I sincerely all this work, I do not see it.

 

I'm sorry for Gizmo, who has a great responsibility for everything. Forum and Game. But maybe it's not him who creates the poses and all the other updates, but third parties. He is the one present of his staff, and we all take it with him, we should take it with support, also serve to complain ...



#12 Felinia

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Posted 04 October 2018 - 11:03 PM

- Me (19/9/18): The important thing is that you take my e-mail into consideration and answer me when you have time. Thank you (19/9/18)

 

- Me (27/9/18): 10 days ago (a few days more ...) I sent you an email, to know some information about the things that have been proposed by me and other Italians, I have not yet received an appropriate answer if not "Hi!
Thank you for your message. We will check this out as soon as possible. "" Hello, At the moment we have a lot of work. So we will be able to send you
reply when we have time. Thanks! "Is it possible to know something?

 

 

- Support (1/19/18):  Hi! Sorry for the delay.

1. This option is not planned.
2. This option is not planned.
3. This option is planned but we can't say when it will be added.
4. What featureas are you talking about? Can you explain please?
5. We are considering to make a pose editor.



#13 Felinia

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Posted 31 October 2018 - 02:22 PM

I'm not here to transcribe everything, they are superfluous messages ... I can only say that after 20 days the development team had not yet answered me. Until today. Unfortunately, they did not answer the development team, but the team that helps users. I think it's right that you read this part of the message.

 

 

 

 

 

 

 

I:

Good morning.
We have been waiting 20 days for an answer

from the support regarding this email.
No one who has the courtesy to answer correctly
to the questions provided? You bounced from one
support to another, but without real answers ...
 
 
Support:
Hello,

I'm sorry but my job is just to help players run the game, fix account
or subscription and etc.
I have no relation to the development.

I sent your question to the developers. In fact, a lot of questions
come to them, but I draw your attention that devs are not obliged to
answer all the questions.


Have a nice day!
 
 

I:

Thank you for answering.
It is not totally true that they are not "obliged" to respond.

Like many other people, we pay a monthly, semi-annual or annual subscription.
It is our right to get answers to questions we all ask ourselves ...

to contact the development team, where should I write?



#14 Rawlin

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Posted 01 November 2018 - 12:40 AM

So wait they are not obligated to answer or support us even though we are Paying for the game?!


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#15 RobPathfinder

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Posted 01 November 2018 - 12:51 AM

thats ok if you dont understand, was meant for her anyways. As long as she understands, I am good. 

Best maybe, good? Thought you were EVIL like a troll should be, even the treasure trolls are EVIL!


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#16 RobT

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Posted 01 November 2018 - 01:10 AM

Best maybe, good? Thought you were EVIL like a troll should be, even the treasure trolls are EVIL!

 

The truth will set you free but first it will piss you off. Now stay on topic or im calling you a troll :P



#17 RobPathfinder

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Posted 01 November 2018 - 02:37 AM

We had a Topic?? And my hair is not that long.. yet!!



#18 Briana

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Posted 01 November 2018 - 02:41 AM

i agree. while i do think some people are way over the top with what they expect, they want the entire game to become something its not... A good percentage of people are asking for things that shouldnt be to hard to put in like the lesbian stuff and stuff like what you asked for. Maybe one day you all will get it, fingers crossed

Better saying in 4.jpg



#19 RobT

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Posted 01 November 2018 - 02:56 AM

We had a Topic?? And my hair is not that long.. yet!!

 

im not sure, i hadnt posted in this thread in five weeks until you dragged me into it. I am the innocent one here :P



#20 RobPathfinder

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Posted 01 November 2018 - 05:45 AM

im not sure, i hadnt posted in this thread in five weeks until you dragged me into it. I am the innocent one here :P

Well to be honest, i have to drag you around a bit people thought you were me and i was you the concept of there being two people was mind blowing to them. Also what part of "lets go for a drag." did you not understand, it is the best way to get Troll hair.




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