MaraWinterdyde

Things have been requested and support has been supplied. So how do I delete a topic that I started in here? It's not needed anymore. Or how do I turn off commenting? That way comments are constantly left on a post that isn't needed anymore? Just curious.  TIA  

On 1/14/2021 at 8:58 AM, ☙𝔼𝕩❧ said:

Caps. 

So....trolling? LMFAO. Ok then.

As you can see, this is most definitely a bug in my list. I addressed this in another forum post but in the wrong one so I'm addressing it here. I am wearing the colour #FFFFFF (whitest white) on all three pieces of clothing, bra, boots and skirt. Why on earth does it look I'm wearing three different shades of white or grey? O.o It SHOULD look like the bra shade. White white white.

Can this be addressed pretty please? Thanks. @Gizmo

Yes I agree. The rouge and lipstick is bugged for me as well @Gizmo. But, I know you guys will fix it soon.  Thank you for the new boots and such. 

BUT, the boots and the new leather skirt for some really WEIRD reason look grey when I put the colours #FFFFFF (whitest white) on them. In this photo, I am wearing the colours #FFFFFF on all three pieces of clothing. Can this be addressed as well? Pretty please and thank you  

EDIT!!!!!  I REINSTALLED THE GAME AND THE ISSUE HAS SINCE BEEN RESOLVED!!!!! ( I would delete this topic but I am unsure of how to do so. Thank you)

So I have this FANTASTIC laptop.....my baby.... but she's broken. She has a shattered screen. This is why I have her set up to my 55" tv so that I can go online. I have been using my other laptop that I had in college but the lag in some of the rooms is ATROCIOUS. So I use this one because it's got more ram and a much smoother graphics card.

But, just like it says, I have NO in game sound when my laptop is connected to my 55" tv with an HDMI cable. I can hear the sound from the tv for all the computer stuff including my YouTube videos...but when it comes to hearing any music streaming from the rooms in the game, NOTHING. 

I checked the sounds settings and there really isn't anything in game to fiddle with other than toggling it off and on. I checked the sound settings in my laptop which is how I found out that all the laptop sounds are coming through the tv. It's just 3dxchat that I can't here. Nothing. No music...footsteps....nothing. Does anyone have any suggestions?

Thanks, 

Mara.

On 12/12/2020 at 2:54 PM, Rebekkah said:

You are not the only one. I have uninstalled it and reinstalled and it is stuck on unzipping and I cannot access the game. I have even left it unzipping over night and still no change. I sent a message to technical support through the forum.

Apparently with the last update a LOT of people had this issue. Thank God I didn't but I'm sorry you did. We PAY for thie service, this crap shouldn't be happening. Not to this extent at least. 

On 12/6/2020 at 2:45 PM, ColinDude said:

To rule out the obvious: Do you experience the connection issues on both US and EU entry points?

A few months back, I had the same problem as you. But since patch 423 (released mid september) I've maybe experience 1 or 2 disconnects. Reading you still experience these connection issues, IT COULD be the case that it's on your end. Because a problem what is still current, is that 3DXChat needs a very stable internet connection, and it not able to "buffer". When you lose a few packets, the client will disconnect you.

Things you can try:

• Do the self test here: https://3dxchat-status.com/selftest
• Are you connecting using WiFi and are you able to test it using an Ethernet cable?
• Can you try and use a VPN connection? (Free but limited one, useful for testing purposes: https://www.tunnelbear.com/)

 

I came here to mention that I received a response FINALLY back from 3dx support about it and I am going to try their suggestions. 

You can't sit there and tell me it's because I don't have a stable wifi connection because 

a) NOTHING else has issues connecting. ONLY 3dx. Not my phone to the wifi. My Google Chrome or any other things on my laptop. My printer. My 2 consoles. Like NOTHING. Not even the other 3d social platform that I use which will remain unnamed because God forbid, some dillhole reports me for mentioning it and having me banned again. >.> 

b) This only happens on a CONSTANT basis RIGHT after an a major update but then about 1-2 weeks after the update it still disconnects but not as much

c) I have talked to TONS of people IN 3dx that have hardwired connections that disconnect ALL the time JUST like I do.

d) No. I don't have a repeater. lol 

Ok. So that was for another person but I thought I would just copy and paste instead of writing it all out again. I do the self test all the time and it's perfect every time. So frustrating. I know nothing about VPN's and if it requires me to access the router, I can't because I live in a basement apt and the internet is my landlord who lives upstairs. The Wifi is included in the rent. I don't even know what using a VPN would or how to use one...funny...because I'm usually pretty computer savvy. Don't know why I haven't looked into this because people talk about them a lot. And that also answers your other question, no I can't test it with an ethernet cable because the router is upstairs and it's not mine...it's, again, my landlords. This just sucks because it's very frustrating when I'm in the middle of a DJing gig or building and BAM lost connection. >.>

On 1/8/2021 at 1:48 AM, ☙𝔼𝕩❧ said:

I wish YOU to SOLVE the PROBLEM. 

And the point of your comment was what? 

On 1/8/2021 at 4:07 AM, Diana Prince said:

I'm sorry to say, but there is no need to look any further before you have a stable, WIRED connection. WiFi is not always stable, and if there is also a repeater in between... forget it!

I came here to mention that I received a response FINALLY back from 3dx support about it and I am going to try their suggestions. 

You can't sit there and tell me it's because I don't have a stable wifi connection because 

a) NOTHING else has issues connecting. ONLY 3dx. Not my phone to the wifi. My Google Chrome or any other things on my laptop. My printer. My 2 consoles. Like NOTHING. Not even the other 3d social platform that I use which will remain unnamed because God forbid, some dillhole reports me for mentioning it and having me banned again. >.> 

b) This only happens on a CONSTANT basis RIGHT after an a major update but then about 1-2 weeks after the update it still disconnects but not as much

c) I have talked to TONS of people IN 3dx that have hardwired connections that disconnect ALL the time JUST like I do.

d) No. I don't have a repeater. lol 

On 12/6/2020 at 2:45 PM, ColinDude said:

To rule out the obvious: Do you experience the connection issues on both US and EU entry points?

A few months back, I had the same problem as you. But since patch 423 (released mid september) I've maybe experience 1 or 2 disconnects. Reading you still experience these connection issues, IT COULD be the case that it's on your end. Because a problem what is still current, is that 3DXChat needs a very stable internet connection, and it not able to "buffer". When you lose a few packets, the client will disconnect you.

Things you can try:

• Do the self test here: https://3dxchat-status.com/selftest
• Are you connecting using WiFi and are you able to test it using an Ethernet cable?
• Can you try and use a VPN connection? (Free but limited one, useful for testing purposes: https://www.tunnelbear.com/)

 

I am not able to test anything via ethernet. I live in a basement apt and the wifi is included in the rent. So I don't have the option to connect hard wired. It seems to be ok now. I still get a lot of disconnect issue but not nearly as bad as the first 2 weeks after the update. And I would get them on BOTH servers. It was BRUTAL. I know a lot of people like the above person were stuck on unzipping as well. Idk why but I didn't have that issue. 

I have NO CLUE how to use VPN's. As long as I don't need access to the router for that, I have no issues trying that. If i need to access the settings in the router, I can't because it's not mine, it's my landlords. 

I pray to get that with the next update I don't have this same issue. they need to heed their PAYING customers advice and make sure that it runs smoothly for EVERYONE WORLDWIDE as opposed to just temporarily. 

OK. I know I'm not the ONLY one dealing with this issue. But I have only been a member since October 9th, 2020, so at the time of this post, almost 2 months. I have been through now 2 major updates where you added new items and several "working on the server" updates to "improve" the server. 

Each bloody time, for DAYS after, I have major connection issue. I'm good for about 10-15 min and then BOOM red box shows up CONNECTION LOST. It's really beginning to (for lack of a better term) p*** me off. 

You guys need to get it together and fix this THE SECOND you release the update. Not a week later, which is usually when we get the first notification telling us that you're going to work on the server, not 5 days later, and not even 1 day later. But THE SECOND YOU RELEASE IT. Test the server on your end by logging in and playing for a few hours before you release it to everyone one else.

Some of us are performers, either in a dance crew...or live DJ's and when we disconnect it ruins the show for a lot of people, makes us look stupid and tarnishes our name. You might not think this it's a big deal, but so many people like myself, think it is. 

There are other 3d social platforms that are FREE that don't even have this many issues. We actually PAY for this service. We shouldn't be dealing with the amount of interruptions that we do. 

So please....for the love of everything good and holy....FIX THIS!