SuWei

Hi PluushPuussy, I saw that you changed your email address to resolve the issue. Could you explain what that was about? Did it have something to do with the delivery of the password reset emails, or was there another reason? The support team has helped me in the meantime, and I can log in again. However, I still don’t fully understand the situation with the new email address and would like to know if it plays an important role. Thanks so much for your help! Smile SuWei

Hi MeiLing, Thank you for your suggestion. I have already tested everything – my spam folder is empty, and my email address is still active and correct. Unfortunately, I am not receiving any email for the password reset despite multiple attempts. Greez SuWei

I have been trying several times since yesterday to get a confirmation email for the password and have now also contacted support.

I also don't receive any email

Translate English profile text Unfortunately, my English is not that good, as far as I know other users in 3DX do the same. I often translate conversations with Google Tranlator. For most players, it is easy to take over from the profile text - whether they fit together or not. Unfortunately, I often cannot understand the text. Suggestion: Release the profile text for copying or add a translation function. What do you think? Kiss Sakura PS Translated with the Google translator

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