sashara 2 Posted September 29, 2018 Share Posted September 29, 2018 Greetings, Ever since I rejoined a few weeks ago the uploading option for pictures has not functioned.I tried my other character and same issue. The files are either .jpg or .png and are between 50KB to 500KB Why can I not upload pictures now? Please advise Luvs 1 Link to post Share on other sites
Gizmo 8,394 Posted October 3, 2018 Share Posted October 3, 2018 If you are using Bitdefender (anti-virus program) then it's Bitdefender's fault.You simply had to add an exclusion for the 3DXChat folder under /Games. Link to post Share on other sites
sashara 2 Posted October 6, 2018 Author Share Posted October 6, 2018 Thank you Gizmo,It is Bit defender I am using am maybe the recent upgrade is what caused this. Before August I never had an issue with BD blocking anything. I did add it to the Firewall list but it still seems to be preventing uploadsWill have to fiddle with it more unless it is something else.Thank you Link to post Share on other sites
AndyEwell 0 Posted October 6, 2018 Share Posted October 6, 2018 I was also having this problem, but this post set me on the right path. Open the Bitdefender control centre, go to protection and turn off Protection Shield. Upload your photo then reenable it. Cheers! Link to post Share on other sites
Paulaah 1 Posted October 13, 2018 Share Posted October 13, 2018 Thanks. I've been looking for a solution to this since I joined. Luvs 1 Link to post Share on other sites
Raeign 329 Posted October 29, 2018 Share Posted October 29, 2018 Still struggling with photos (jpg or png) uploading, even after turning off the protection.Anyone else still having issue or have found a resolve after taking that step? Luvs 1 Link to post Share on other sites
Nicci 1,607 Posted November 7, 2018 Share Posted November 7, 2018 Still struggling with photos (jpg or png) uploading, even after turning off the protection.Anyone else still having issue or have found a resolve after taking that step?I tried to and still cant get pics to upload Luvs 1 Link to post Share on other sites
sashara 2 Posted November 10, 2018 Author Share Posted November 10, 2018 It did work for me... took a bit of playing around. In bitdefender you have to add 3dx to the Firewall and Online threat prevention exception list.otherwise your file might be too big. Luck! Luvs 1 Link to post Share on other sites
Vaughan_Rarius 11,051 Posted November 10, 2018 Share Posted November 10, 2018 SusanLouisa 1 Link to post Share on other sites
Vaughan_Rarius 11,051 Posted November 10, 2018 Share Posted November 10, 2018 SusanLouisa 1 Link to post Share on other sites
Vaughan_Rarius 11,051 Posted November 10, 2018 Share Posted November 10, 2018 SusanLouisa 1 Link to post Share on other sites
Vaughan_Rarius 11,051 Posted November 10, 2018 Share Posted November 10, 2018 SusanLouisa 1 Link to post Share on other sites
Luvs 334 Posted November 15, 2018 Share Posted November 15, 2018 Any other solutions if you dont use Bit Defender? I think for me its been down for a year when we had an update. For me you hit "upload" nothing happens. You dont get the pull down menu to look for the photo file you want to upload Link to post Share on other sites
Ozzster 0 Posted November 17, 2018 Share Posted November 17, 2018 Hey, any solutions for this? I disabled bit defender, still cannot upload pics Link to post Share on other sites
Luvs 334 Posted November 19, 2018 Share Posted November 19, 2018 No solve or possible solutions? (Side note I use Playonmac/Wine) Anything i can do manually? Link to post Share on other sites
Basti 0 Posted November 25, 2018 Share Posted November 25, 2018 Hello all, I have the same problem but i did all the helps here, but it still works not. I dont know what i can do, it nerves, for few days all fine. This problem i had suddenly two days ago and i dont know why. Greetings Basti Link to post Share on other sites
Basti 0 Posted November 26, 2018 Share Posted November 26, 2018 I added exclusion in Bitdefender, same problem. I complete deactivated Bitdefender, same problem. I tryed now all in Bitdefender, it still not work. Link to post Share on other sites
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