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Can't connect to servers


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Posted

So tired of waiting i have use a vpn with many different ip and i couldn't connect. I'm trying something else but for now i'm believing that it's something related to the user's account.

100% its account based tried all that could of been thought by me, you guys, moderators and even the support center lol same problem stil working on all my sistems win8, win8.1, win10 all same results "Could not connect to the server :( " and keep doing it lol.

 

edit: Only thing i did not try was starting a new account i refuse give them more money on same piss poor job. Shame you 3dxchat developers and owners.

Guest DaniStar
Posted

It is the best way to do finally? Wake up ! we want answer to our request about this server issue shiiiit!!!

attachicon.gifFINAL SOLUTION.jpg

 

The thought is crossing my mind...................

Posted

But shit... i have some wonderful friends in the game and being unable to play with them is what pisses me off the most xd Making me think of buying a new account.

Posted

But shit... i have some wonderful friends in the game and being unable to play with them is what pisses me off the most xd Making me think of buying a new account.

 

Yeah... this is soo frustrating.....

Posted

I do not know anything about the current state, sorry :(

If I get some news I will tell you!

 

So it seems they are ignoring you like the rest of us....i'm sure the Dev's are able to get on the game so why would we matter .....

Posted

Haaai ^^

 

Guys, I think it's not helping the devs at all yelling at them saying they don't care and how you pay for your subscription. Ofcourse, it's true.. but I'm pretty sure they're working on a fix.

It wouldn't be very productive for them to constantly keep an eye on the forums while they're working on it, now would it? xD

Also, so far I've seen they have always delivered and came with some way to apologize (such as XGOLD).

 

Right now I can't log in either, I'll just have to wait and see!

 

PS: Not caring for your customers, or in this case, paying userbase... would be bad business... so don't assume that they don't care, because they HAVE to!

We are left to only assume considering we have heard nothing from the Dev's ......a we are working on a fix would go a long way in curbing our frustration .....

Guest DaniStar
Posted

How can we stay calm? We paid for this game and it still works for some people. That's unfair and disrespectful - Either shutdown the server and do a maintenance or at least inform us about the next steps!

 

This is exactly what a company would do if they cared about the entire customer base

Guest beccie
Posted

How can we stay calm? We paid for this game and it still works for some people. That's unfair and disrespectful - Either shutdown the server and do a maintenance or at least inform us about the next steps!

While I understand the frustration of not being able to access a product for which you have paid... it's a game. That's it. Nothing more.

Posted

I'd be happy with just a simple update of "We're working on it" from the programmers. 

 

I didn't realize I was so addicted to 3DX until two days without being able to log in. :(

Guest beccie
Posted

Beccie - The problem behind 3DX is, that you are connected with real people, not just NPC - This makes everything a bit worse

Agreed - but I wonder sometimes how some of you guys would cope if SGD went bust tomorrow.

 

As someone who has left the game, I have rediscovered aspects of life I had neglected. I know now I took 3dx waaay too seriously, but I can only know this now I have left. I can thoroughly recommend making the break though.

Posted

While I understand the frustration of not being able to access a product for which you have paid... it's a game. That's it. Nothing more.

 

Yes it's a game.....a game we paid for and are denied access too .....

Posted

But this is currently a 'forced break' - We weren't able to say goodbye to our friends and some of us have a husband or a wife waiting in the game.

Guest
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