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Posted

I am having the same issue too. Friday it was fine, Saturday morning , there is no log on screen. Tried everything I can think of. un and re installed several times, same with geforce.  I am at a loss.  I have requested support twice Saturday and Sunday with no response yet.

Posted

I can not log on to the game. I get the log in box, click,  but it does not launch. I have uninstalled and reinstalled the game. But it still does not launch.

Posted

yep me too good luck getting help here in forums theyll keep giving you the same answer to solving it theyll tell you its your antivirus or a folder in it or another thing to get it working and you try these to get it working and it still doesnt start. i used to love this game but if it doesnt work no more whats the point in wasting your money on a game that doesnt work anymore. i wish someone that works on the game can really give us the real answer and the real way to get it working again. its been months for me in trying to get 3dxchat to work again im pissed cause i had some great friends there and now i cant chat with them now they dont play anything else too just this game. sorry for the rant just mad as hell i cant get on 3dx again.

  • 2 weeks later...
Posted

well I have done everything possible and the game continues to launch to the character screen and then just freezes. then I try to clos it and get " program is not responding "

the game works fine on my spare laptop

Posted
On 12/28/2024 at 5:39 AM, wolvie44 said:

yep me too good luck getting help here in forums theyll keep giving you the same answer to solving it theyll tell you its your antivirus or a folder in it or another thing to get it working and you try these to get it working and it still doesnt start. i used to love this game but if it doesnt work no more whats the point in wasting your money on a game that doesnt work anymore. i wish someone that works on the game can really give us the real answer and the real way to get it working again. its been months for me in trying to get 3dxchat to work again im pissed cause i had some great friends there and now i cant chat with them now they dont play anything else too just this game. sorry for the rant just mad as hell i cant get on 3dx again.

Late response: Also try to disable OneDrive, it might cause the game to launch, but go into a load loop before giving you the character selection window.

Posted
23 hours ago, PussyGaloreXXX said:

@Gizmo there's a fix if you have Norton antivirus but the instructions are antiquated since Norton updated and it's all different. Can you have someone update it in the faqs please?

Add the game 3DXChat.exe and the launcher 3DXLauncher.exe to the exclusion list?

Posted

that doesn't work. It isn't true and no answr to the question. I have tried all on more than one PC, any available .exe of 3dx bring no positive results.

Despite enabling 3dxchat.exe and 3dxLauncher.exe (also hpatchz.exe), 3dx closes after launching and I can't get into the starter. This also happens on 2 different computers and 3dx doesn't run. Approval granted in the firewall and there is no blockage in norton360. Even temporarily turning off the firewall doesn't help. I'm asking for a solution. See image: The process is then completed.

It makes me sick, I see no qualitative support to problems of so many people with same problem, just game time is running and sucks all subsricptions.

Shame on you!

 image.png.a9d513300cd1fd4f035612c667774c03.png

 

Posted
On 12/28/2024 at 5:59 AM, MeiLing said:

if you have done all : antivirus, firewall... then don't use overlay. 

excuse me, it doesn't work too. Overlay of Nvidia is off.

Posted
On 1/21/2025 at 6:47 AM, MissD said:

Late response: Also try to disable OneDrive, it might cause the game to launch, but go into a load loop before giving you the character selection window.

Switching off oneDrive doesn't help too

  • 2 weeks later...
Posted

I am having the same problem, first it worked fine, I reinstalled it due to a texture error and now the launcher runs but then it does not open the start tab, I tried the antivirus, firewalls, changing windows, I tried drivers, I put the antivirus exceptions folder, nothing has worked for me, I need help

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