Caniel Posted March 26, 2022 Share Posted March 26, 2022 Hello there everybody new to 3dxchat and since i download the installer after 2-3 mins im loosing the connection any tip to help me.!!Also are there any people still playing? Link to comment Share on other sites More sharing options...
CatKatW Posted March 26, 2022 Share Posted March 26, 2022 Hello and welcome to 3dhchat. Connection issues occur with some users. Try ColinDude's tool to troubleshoot it: https://3dxchat-status.com/troubleshooting Usually there are several hundred players in game. Link to comment Share on other sites More sharing options...
Caniel Posted March 26, 2022 Author Share Posted March 26, 2022 thanks a lot i will try Link to comment Share on other sites More sharing options...
Caniel Posted March 26, 2022 Author Share Posted March 26, 2022 (edited) @ColinDude Hello sir after finish with the shell script what i have to do i mean every section seems to be [OK] excuse my for my zero knowledge on networking Edited March 26, 2022 by Caniel Link to comment Share on other sites More sharing options...
Tigermike28 Posted April 7, 2022 Share Posted April 7, 2022 I just ran the test, and it came back all good. I still get connection refused. Is there another solution. I tried the uninstall/reinstall method, the restart method, the firewall method, clear cache method. Any help would be appreciated. Link to comment Share on other sites More sharing options...
ColinDude Posted April 8, 2022 Share Posted April 8, 2022 @Tigermike28 can you upload the results to 3dxchat-status.com and give me the final positions of the URL? I can take a look. Link to comment Share on other sites More sharing options...
Tigermike28 Posted April 13, 2022 Share Posted April 13, 2022 I followed the directions to upload it, i thought. Link to comment Share on other sites More sharing options...
MeiLing Posted April 14, 2022 Share Posted April 14, 2022 You should try again and again... server is somehow messy Link to comment Share on other sites More sharing options...
ColinDude Posted April 14, 2022 Share Posted April 14, 2022 (edited) 8 hours ago, Tigermike28 said: I followed the directions to upload it, i thought. Hehe okay but I need the upload result ID If you do another test, just share the last part of the URL here so I can take a look Edited April 14, 2022 by ColinDude Link to comment Share on other sites More sharing options...
Tigermike28 Posted April 14, 2022 Share Posted April 14, 2022 https://3dxchat-status.com/view-test-result/136f3923-75a9-4358-8bae-fb1352a78ed1 Link to comment Share on other sites More sharing options...
Tigermike28 Posted April 14, 2022 Share Posted April 14, 2022 Test results of 136f3923-75a9-4358-8bae-fb1352a78ed1 Test performed on: 2022-04-14 19:30:08 (UTC) Type Name Result Ping test 3DXChat CloudFlare endpoint 1 OK (147 ms) Ping test 3DXChat CloudFlare endpoint 2 OK (86 ms) Ping test 3DXChat CloudFlare endpoint 3 OK (86 ms) Dns test 3DXChat website OK Dns test 3DXChat usercontent server OK Dns test 3DXChat Rest API OK Dns test 3DXChat API OK Port test Europe gameserver OK Port test USA gameserver OK Port test 3dxchat.com https OK Port test usercontent.3dxchat.com https OK Port test api.3dxchat.com https OK Port test rest.3dxchat.com https OK Traceroute test 3DXChat CloudFlare endpoint 1 trace OK Traceroute test 3DXChat CloudFlare endpoint 2 trace OK Traceroute test 3DXChat CloudFlare endpoint 3 trace OK Traceroute test Europe gameserver trace OK Traceroute test USA gameserver trace OK All good! Your PC passed all network tests. Please bare in mind that this only rules out network issues. This test does NOT assist you with crashes, driver issues, overheating issues, etc etc. Link to comment Share on other sites More sharing options...
ColinDude Posted April 15, 2022 Share Posted April 15, 2022 @Tigermike28 If my test passes but 3DXChat still gives problems, it must be some sort of application/firewall/anti-virus software preventing the 3DXChat client to connect to the server. From this point it is difficult to troubleshoot, just try and disable/uninstall every potential piece of software that could cause this.. Again, antivirus software, VPN software, firewall, anti-malware, etc etc. Link to comment Share on other sites More sharing options...
Tigermike28 Posted April 18, 2022 Share Posted April 18, 2022 Copy. Thank you for looking at it. I have disabled everything I can find. It still won't let me on. Link to comment Share on other sites More sharing options...
Leopardus Posted April 18, 2022 Share Posted April 18, 2022 @Tigermike28, have you looked at the Customer FAQ's, in particular these two: https://3dxchat.com/support/#connect https://3dxchat.com/support/#lost Also, have you tried connecting via a VPN? I know Colin advised disabling any VPN software you had running, and that is good advice if you are getting Connection Refused while using VPN software. However, if you haven't tried VPN software it is worth a go. There are free VPN software tools and various ones have been advised from time to time on this Forum, including by the 3dxchat staff (@Lisa). Link to comment Share on other sites More sharing options...
MeiLing Posted April 19, 2022 Share Posted April 19, 2022 7 hours ago, Tigermike28 said: Copy. Thank you for looking at it. I have disabled everything I can find. It still won't let me on. If you are Verizon user... use US Server. Verizon blocks the server Link to comment Share on other sites More sharing options...
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