valkman Posted April 11, 2021 Posted April 11, 2021 I have tried chrome.microsft edge and firefox to log into member area however it still just keeps giving a new I'm not a robot box but will not let me log in. I need to uninstall and reinstall but want to change my email and password before I do. Can you help?
Loruna Posted May 4, 2021 Posted May 4, 2021 Two days ago, I wanted to check how much gametime I have left and tried to log in. And I had the same issue. When I try to log in into my account, it reloads the site and I cant log in. I tried it with multiple browsers but it didnt work. BUT I then tried to login into my inactive second account and there it worked without a problem. I dont know what the issue is but I hope it will be fixed soon.
Neur Posted May 4, 2021 Posted May 4, 2021 How does one end subscription if there is no way to log in to their account? Sounds like a pretty major issue to me!
Neur Posted May 4, 2021 Posted May 4, 2021 12 minutes ago, Yvonny said: I have no issues at all logging in. Good, then you have no problem. Looks like only some accounts are affected by this.
Yvonny Posted May 4, 2021 Posted May 4, 2021 I remember having it in the past sometimes, but as i just checked all was good, seems strange why it would only affect some and not all
Gizmo Posted May 4, 2021 Posted May 4, 2021 Contact support please https://3dxchat.com/support/#contact
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