Justine FR Posted August 30 Share Posted August 30 On 8/28/2024 at 4:51 PM, Khallum Troy said: Tous les utilisateurs de : Windows 7, Windows 10 / 11 avec ARM CPU, Mac OS ARM, et Linux sont affectés et ne peuvent plus se connecter à la plateforme. Il semblerait, (d'après Gizmo, sur le serveur de 3DXChat), que le concepteur du programme anti triche, ait connaissance du problème et qu'il travail dessus. Pour l'heure aucune précision n'a été apporté, quand à savoir quels OS pourront de nouveau avoir accès à la plateforme. Ni dans quels délais il pourrait y avoir une mise à jour. En vrai, on ne sait tout simplement pas, si vraiment il y aura une mise à jour, à ce sujet là. @Khallum Troy merci pour cette information. En ce qui me concerne, si il n'y a pas d'update qui me permette de jouer avec mon ordi actuel, je demanderai le remboursement de mon abonnement. Khallum Troy 1 Link to comment Share on other sites More sharing options...
Nemmo Posted September 4 Share Posted September 4 On 8/15/2024 at 11:43 PM, Nemmo said: the same problems here... after the update the game doesn't start at all. I uninstalled and reinstalled it by ten times, cleaned the registry manual and with CCleaner, everything failed ... Now freezed in this step. I don't know what to do more. Hope anyone have an idea. On 8/15/2024 at 11:43 PM, Nemmo said: the same problems here... after the update the game doesn't start at all. I uninstalled and reinstalled it by ten times, cleaned the registry manual and with CCleaner, everything failed ... Now freezed in this step. I don't know what to do more. Hope anyone have an idea. after 3 weeks and barely to quit this game for good, I have succeeded to log in back. although I didn't want to believe, it was the AVG antivirus. I replaced it with another one and here I am. so, if this useful for someone else, it worth to try. all good! Link to comment Share on other sites More sharing options...
LadiesToyDE Posted September 6 Share Posted September 6 So there's still no standard solution for the issue that the game isn't launching any more after the update thats almots a month old? Link to comment Share on other sites More sharing options...
MeiLing Posted September 6 Share Posted September 6 4 hours ago, LadiesToyDE said: So there's still no standard solution for the issue that the game isn't launching any more after the update thats almots a month old? Depends on your system... Link to comment Share on other sites More sharing options...
LadiesToyDE Posted September 6 Share Posted September 6 1 hour ago, MeiLing said: Depends on your system... It's nothing special. Windows10. 16GB RAM. Avast Premium Security. Exceptions for 3dxLauncher and 3dxchat in Firewall is set. Launcher connects somewhere and says game is starting, but 3dxchat.exe isn't starting at all. Link to comment Share on other sites More sharing options...
MeiLing Posted September 7 Share Posted September 7 10 hours ago, LadiesToyDE said: It's nothing special. Windows10. 16GB RAM. Avast Premium Security. Exceptions for 3dxLauncher and 3dxchat in Firewall is set. Launcher connects somewhere and says game is starting, but 3dxchat.exe isn't starting at all. At the whole folder to the exception (avast) Link to comment Share on other sites More sharing options...
wolvie44 Posted September 8 Share Posted September 8 just like nemmo thats whats happening to me too. Link to comment Share on other sites More sharing options...
Justine FR Posted September 9 Share Posted September 9 Does anyone know if they will do something to allow us to play again ? And what about the money we've lost during the "no play" time ? LISHY 1 Link to comment Share on other sites More sharing options...
LISHY Posted September 12 Share Posted September 12 On 8/15/2024 at 7:20 PM, Gizmo said: If you experience any problems, please contact the support team at https://3dxchat.com/support/ my husband SexyRex is unable to get game to run and ive tried to contact support and its not working he is using windows 11 64bit and has reinstalled and nothing works he is on version 4 game 453 when he tries to run game it wont launch please help we have been apart for months now and he paid good money to play here Link to comment Share on other sites More sharing options...
Ryderr Posted September 12 Share Posted September 12 On 8/21/2024 at 4:39 AM, EllaOz said: Don't hold your breath. On 9/9/2024 at 9:43 AM, Justine FR said: Does anyone know if they will do something to allow us to play again ? And what about the money we've lost during the "no play" time ? Link to comment Share on other sites More sharing options...
MeiLing Posted September 12 Share Posted September 12 1 hour ago, LISHY said: my husband SexyRex is unable to get game to run and ive tried to contact support and its not working he is using windows 11 64bit and has reinstalled and nothing works he is on version 4 game 453 when he tries to run game it wont launch please help we have been apart for months now and he paid good money to play here if CPU is not an ARM, Rex should add the folder (3dx xhat) to the exception of his antivirus Link to comment Share on other sites More sharing options...
LISHY Posted September 12 Share Posted September 12 27 minutes ago, MeiLing said: if CPU is not an ARM, Rex should add the folder (3dx xhat) to the exception of his antivirus he has done that I'm sure he has been out of game nearly a month due to this problem Link to comment Share on other sites More sharing options...
MochaMJ Posted September 12 Share Posted September 12 Hello, how's it going? I've tried to figure out what's wrong with my game. I have been able to play using CrossOver but for some strange reason now, I get this window. I know that I'm playing on a Mac but any help would be greatly appreciated! Link to comment Share on other sites More sharing options...
MeiLing Posted September 12 Share Posted September 12 3 hours ago, MochaMJ said: Hello, how's it going? I've tried to figure out what's wrong with my game. I have been able to play using CrossOver but for some strange reason now, I get this window. I know that I'm playing on a Mac but any help would be greatly appreciated! ARM processor won't work... if Mac MochaMJ 1 Link to comment Share on other sites More sharing options...
XandraGurl Posted September 13 Share Posted September 13 (edited) I have same problem now. Hitted yesterday evening when i needed re-log and now it isnt able to log back in. I have Win 11 Edited September 13 by XandraGurl MochaMJ 1 Link to comment Share on other sites More sharing options...
MeiLing Posted September 14 Share Posted September 14 13 hours ago, XandraGurl said: I have same problem now. Hitted yesterday evening when i needed re-log and now it isnt able to log back in. I have Win 11 reset your avi MochaMJ 1 Link to comment Share on other sites More sharing options...
Justine FR Posted September 21 Share Posted September 21 Toujours aucune nouvelle des patrons du jeu ? Still no news from the game's owners ? Link to comment Share on other sites More sharing options...
Justine FR Posted 16 hours ago Share Posted 16 hours ago Bon ça devient pénible... toujours pas de nouvelles Link to comment Share on other sites More sharing options...
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