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Game problems


Ketti
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  • 2 years later...

After the update, I went to change the clothes in the game. When I chose the clothes I wanted to change, he became wearing two clothes one above the other. I wanted to return the situation as it was. I did not find a way. I decided to exit the game, but after the embarrassment, I wanted to enter again. The screen remained on the download after logging in. Is there any someone help me

2022-09-14.png

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25 minutes ago, ebo99 said:

After the update, I went to change the clothes in the game. When I chose the clothes I wanted to change, he became wearing two clothes one above the other. I wanted to return the situation as it was. I did not find a way. I decided to exit the game, but after the embarrassment, I wanted to enter again. The screen remained on the download after logging in. Is there any someone help me

2022-09-14.png

You should probably write to the support and ask them to reset your avatar. 

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Order ID is the number of your Order of buying an gametime code or subcription.. To skip that you could just join the Discord server and tag Eva_support in a message stating your problem, putting your characters name aswell and then ask for a character reset.   In the bug report channel if you verified your Discord, through logging in to the Members pages on the official site and then scrolling down, until you see "verify Discord"

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