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LindaRLP

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Posts posted by LindaRLP

    The teased update.

    in Ideas & Suggestions

    Posted

    Even if they have a low amount of updates and even if they are working on the cooperation with another company AND even if all takes some more time.....

    The thing which is urgently needed, and which wouldn't cost the world, would be a customer management...someone who is responsible for the communication with the gamer (aka customers), who spreads the informations about updates in the forum, discord, telegram etc on a regular base, who forwards the communities suggestions to the devs, who is the more or less neutral interface between the customers and the company.

    Most of us would be able to accept a lot..... as long as they would get the informations regularly and as long as someone would react on their suggestions, hints and complains.

    For my opinion the company just doesn't pick the low hanging fruits.

    SERVER DOWN

    in Technical Support

    Posted

    Watching how extreme the reaction is when the server goes down at times like this, how people are all at a loose end and feel lost, freak out and don't know what to do with themselves until it's back up again kind of illustrates it's not 'just a sex game' to a lot of people, cause if it was, they would just go elsewhere to get their rocks off and wouldn't react so strongly. It'll be back up soon enough, chill.

     

    For my opinion it doesn't matter if u r paying for 3dx, a bread or a car. Fact is, that the service or the product we are paying for is not available. Another fact is that there is zero customer service or even a reaction of the responsible person.

     

    Just a bad way of dealing with his customers.

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