I'm sorry but my job is just to help players run the game, fix account
or subscription and etc.
I have no relation to the development.
I sent your question to the developers. In fact, a lot of questions
come to them, but I draw your attention that devs are not obliged to
answer all the questions.
Have a nice day!
Thank you for answering.
It is not totally true that they are not "obliged" to respond.
Like many other people, we pay a monthly, semi-annual or annual subscription.
It is our right to get answers to questions we all ask ourselves ...
to contact the development team, where should I write?
Yup like you said they are totally not obliged to respond... And we also are not obliged to keep playing and keep paying.
The thing is at least for me personally, despite the lack of -good updates- and lack of communication... I don't see my self leaving here, I made friends and lovers here... as things would have it and due to the absence of a worthy competitor, 3dx is currently the only window I can see them through, so my hands are tied...
Hopefully one day a well made product will show up with the potential to pull people out of here... then maybe they will wake up.