Cannot start 3DXChat

[RedMaria]

Hi guys, I've been having a problem getting back into the game. Since one said: at Norten 360 Permium came a new interface and update. It no longer works... First said that the 3DX-Lauscher.exe was infected with IDP.Generic. But since today only the loading bar runs through and then nothing more.

Can you help me find out what this could be?

I am using Win 11, on a Rog Strix X570-E Gaming motherboard, 32 GB RAM, RX6900 XT graphics card. My internet security is Norten 360 Permium.

Do you have a solution or can you suggest another Internet Security?

MfG RedMaria

Translated with DeepL.com (free version)

[MeiLing]

You can add the folder of the game to exception of your antivirus

 

1. Open your Norton device security product
2. Click Settings
3. Click Antivirus
4. Click Configure next to Items to Exclude from Auto-Protect
5. Click Add Folders
6. In the Add Item window, browse for the folder
7. Click OK
8. Click Apply and OK 

https://support.norton.com/sp/en/us/home/current/solutions/v3672136

and then you should be ok 

[Neithx]

11 hours ago, MeiLing said:

You can add the folder of the game to exception of your antivirus

 

1. Open your Norton device security product
2. Click Settings
3. Click Antivirus
4. Click Configure next to Items to Exclude from Auto-Protect
5. Click Add Folders
6. In the Add Item window, browse for the folder
7. Click OK
8. Click Apply and OK 

https://support.norton.com/sp/en/us/home/current/solutions/v3672136

and then you should be ok 

Thank you Meiling, you made my day. Been days to find a way to get back in-game.

[RedMaria]

Hi, here I am again, but it still works. I have placed both EXE files in the Items to Exclude as you described. But still the same thing. As soon as the loading bar is through, nothing happens. Even after reinstalling, although it didn't work at first on Monday.

What could this be?

Please help!

MfG RedMaria

[MeiLing]

9 hours ago, RedMaria said:

Hi, here I am again, but it still works. I have placed both EXE files in the Items to Exclude as you described. But still the same thing. As soon as the loading bar is through, nothing happens. Even after reinstalling, although it didn't work at first on Monday.

What could this be?

Please help!

MfG RedMaria

Place the whole folder in exception

[Akeli]

infinite loading for me too since yesterday

[MeiLing]

reset your avi from your account

[Akeli]

6 hours ago, MeiLing said:

reset your avi from your account

Thanks for help Mei its work back for me.....