akiko Posted June 8, 2021 Share Posted June 8, 2021 Depuis un moment déjà mon jeu ne fait que crasher sans raison... j'ai un petit ecran 3dxchat sur fond gris qui s'ouvre et mon jeu se ferme sans message d'erreur... j'ai essayé de reduire les options graphiques du jeu mais cela ne change rien... j'avoue que cela ne me donne pas envie de continuer de payer pour un jeu qui crash constament... Des idées de la cause de ces crash et surtout des solutions ? For a while now my game has been crashing for no reason ... I have a small 3dxchat screen on a gray background that opens and my game closes without an error message ... I tried to reduce the options graphics of the game but that does not change anything ... I admit that it does not make me want to continue paying for a game that constantly crashes ... Any ideas of the cause of these crashes and especially solutions? Link to comment Share on other sites More sharing options...
Diana Prince Posted June 8, 2021 Share Posted June 8, 2021 Are there any entries in the Windows Event Viewer? They might give a hint what happened. Link to comment Share on other sites More sharing options...
akiko Posted June 8, 2021 Author Share Posted June 8, 2021 found this in windows event viewer : Nom de l’application défaillante 3DXChat.exe, version : 2018.4.35.46439, horodatage : 0x6092eeb2 Nom du module défaillant : UnityPlayer.dll, version : 2018.4.35.46439, horodatage : 0x6092f06b Code d’exception : 0xc0000005 Décalage d’erreur : 0x000000000055ce49 ID du processus défaillant : 0xee4 Heure de début de l’application défaillante : 0x01d75c76c484ea68 Chemin d’accès de l’application défaillante : G:\Games\3DXChat\3DXChat.exe Chemin d’accès du module défaillant: G:\Games\3DXChat\UnityPlayer.dll ID de rapport : 15a17a94-8383-4e84-9590-fe9d8cddd4bd Nom complet du package défaillant : ID de l’application relative au package défaillant : something to do with unitplayer it seems Link to comment Share on other sites More sharing options...
Diana Prince Posted June 9, 2021 Share Posted June 9, 2021 Hm, Unity is the game engine that 3DXC runs on. My version of the dll is the same. Did you try to deinstall 3DXC and install it new with the client version from the official homepage? Can't do any harm to update graphics card drivers. Link to comment Share on other sites More sharing options...
akiko Posted June 9, 2021 Author Share Posted June 9, 2021 graphics drivers are update to last version and game reinstalled over and over ... I have this problem since months for now, maybe some over pb on pc.. I had formated and reinstalled it last week end though Link to comment Share on other sites More sharing options...
MeiLing Posted June 9, 2021 Share Posted June 9, 2021 The problem is computer side not game side. Google the error code 0xc0000005: The Best Ways to Solve the Windows Error Solution 1: Deactivate Data Execution Prevention (DEP) for the Program. Solution 2: Deactivate the AppInit_DLLs Mechanism in the Windows Registry. Solution 3: Perform Malware Scan. Solution 4: Run the Windows Memory Diagnostic and Replace Any Defective RAM Link to comment Share on other sites More sharing options...
akiko Posted June 10, 2021 Author Share Posted June 10, 2021 (edited) I'll try the 3 first solution and the fourth one when I win at lottery Edit: i ran Windows memory Diagnostic adn no errors. I try to Deactivate DEP but i don't event have the options in setting... just having apply it windows app only or all app and it set on Windows app only. solution 2 : AppInit_DLLs value already set on 0. I'll run a malware scan but i doubt it will find something... Edited June 10, 2021 by akiko Link to comment Share on other sites More sharing options...
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