iLana Posted December 29, 2019 Share Posted December 29, 2019 Hi all I've been trying to solve this issue for weeks now but to no avail. My hardware: * CPU: 3900X 12core/24thread Ryzen9 * GPU: RX5700XT 16gig,hardly ever stressed by the game. * PSU: 850W corsair modular * Ram: DDR3200-32GB Nothing overclocked, every part is new. Build is a few months old and all problems started with an update from 3DX. AAA games run smooth with 70+FPS on 3440x1440res, high settings. 3DX should have zero problems with this build. The problem: * Hard reboots after 1min-15min inside an USER room only ! Yet it is 100% stable in the official rooms. Tried: * different AMD drivers * different locations for the game, reinstalls etc. * This happens as well on ultra, low, mid or any setting possible in the game and audio on or audio off. * Freesync on/off, 60Hz/75Hz refresh rate, it all doesn't matter, it just reboots the pc. * Also tried various underclocks/voltages etc in Wattman but no avail. For me this seems more and more like a server based issue conflicting with the RX5700XT, I don't know why. Game runs perfect on my laptop and on the new build when I stay in the official rooms only. Any help is greatly appreciated, its driving me insane *sigh* Please don't post Nvidia related measures as I run different hardware. thank you all OLESYA 1 Link to comment Share on other sites More sharing options...
Nicci Posted December 29, 2019 Share Posted December 29, 2019 Have you tried pulling the reactor cores and replacing them ?? Link to comment Share on other sites More sharing options...
Aliviax Posted December 30, 2019 Share Posted December 30, 2019 12 hours ago, iLana said: Hi all I've been trying to solve this issue for weeks now but to no avail. My hardware: * CPU: 3900X 12core/24thread Ryzen9 * GPU: RX5700XT 16gig,hardly ever stressed by the game. * PSU: 850W corsair modular * Ram: DDR3200-32GB Nothing overclocked, every part is new. Build is a few months old and all problems started with an update from 3DX. AAA games run smooth with 70+FPS on 3440x1440res, high settings. 3DX should have zero problems with this build. The problem: * Hard reboots after 1min-15min inside an USER room only ! Yet it is 100% stable in the official rooms. Tried: * different AMD drivers * different locations for the game, reinstalls etc. * This happens as well on ultra, low, mid or any setting possible in the game and audio on or audio off. * Freesync on/off, 60Hz/75Hz refresh rate, it all doesn't matter, it just reboots the pc. * Also tried various underclocks/voltages etc in Wattman but no avail. For me this seems more and more like a server based issue conflicting with the RX5700XT, I don't know why. Game runs perfect on my laptop and on the new build when I stay in the official rooms only. Any help is greatly appreciated, its driving me insane *sigh* Please don't post Nvidia related measures as I run different hardware. thank you all Hello try the steps i mention another player had issues and after following my steps the games works fine https://3dxforum.com/index.php?/topic/9677-3dx-locking-high-end-pc/&do=findComment&comment=365136 OLESYA 1 Link to comment Share on other sites More sharing options...
iLana Posted December 30, 2019 Author Share Posted December 30, 2019 I'll try a reinstall later today and keep you posted. with deleting the documents folder and manually do the register. Thank you for the reply Link to comment Share on other sites More sharing options...
iLana Posted January 11, 2020 Author Share Posted January 11, 2020 I tried all steps multiple times, no deal. Been talking to someone with interesting solutions, no deal. @Gizmo : PLEASE look into this. It might be an AMD-AMD cpu-gpu-7nm problem. Link to comment Share on other sites More sharing options...
Aliviax Posted January 11, 2020 Share Posted January 11, 2020 (edited) 4 hours ago, iLana said: I tried all steps multiple times, no deal. Been talking to someone with interesting solutions, no deal. @Gizmo : PLEASE look into this. It might be an AMD-AMD cpu-gpu-7nm problem. Do you happen to have msi motheboard ? If yes Gizmo had replied in another thread meda by misschief check it out Edited January 11, 2020 by Aliviax OLESYA 1 Link to comment Share on other sites More sharing options...
iLana Posted January 12, 2020 Author Share Posted January 12, 2020 (edited) 19 hours ago, Aliviax said: Do you happen to have msi motheboard ? If yes Gizmo had replied in another thread meda by misschief check it out Yes, I'm aware of this posting. I'm running an MSIx570 gaming plus mobo. The steps don't help me though, I'm on an AMD version and not an Intel version. I tried running a fixed voltage, but it didn't help (btw 1.3V doesn't do it for a Ryzen 3900X/12core). The thing is, all users that are benefited by the fixed voltages all have BSOD or crash during random times in the game. My problem is pinpointed in a different direction, it ONLY crashes in user rooms. (All other software works just fine, minutes,hours, days... Also 3dx runs fine IN DEV rooms. I can't believe its a hardware problem at all) This didn't solve it, I hope Gizmo can look into this on a software level. Edited January 12, 2020 by iLana Link to comment Share on other sites More sharing options...
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