AnnaTriss Posted October 26, 2023 Share Posted October 26, 2023 Hi all, BMT Micro is declining my payments. I'm in the US. I've paid for 3dxchat in the past using physical, prepaid VISA debit cards. This year, I bought a new card at a large, reputable retail chain store (like I've done in the past)... in other words, I didn't buy from a random online seller or something. BMT Micro's site still says they accept VISA debit cards. And the card's website on the back of the card confirmed the balance is $50, enough to cover the current subscription price. But, BMT Micro declined the card. The error reads: "Prepaid cards starting with 411810 cannot be processed at this time. Please use a different card." When I asked their customer service, they said: "Debit cards can be used for one-time purchases, but may not always work for subscription products which all come with recurring billing. You are attempting to buy a subscription product." So, instead I placed an order for the one-time "Game-Time Code," and again, BMT Micro declined the charge with the same error message. I reached out, told them I followed their instructions and bought a one-time purchase, and this time they said: "The error that you see is an issue with the processing bank. They are not accepting prepaid cards of that type. We are unable to correct that, as it is not on our end, but an issue with the bank." Does anyone know a work-around for this? Anyone had luck with another brand (i.e. different starting numbers) of VISA prepaid debit cards? I looked into crypto, but the fees seemed really high and I've never bought crypto before - I'm worried I'm going to pay too much for fees or buy too little/too much or have to report something on taxes or ??? lol... Thanks for your help!! Link to comment Share on other sites More sharing options...
SerenityWillow Posted October 26, 2023 Share Posted October 26, 2023 Try a Mastercard prepaid card, maybe it has to do with prepaid Visa cards. I hate Crypto, in about 5 years Quantum computers will be mainstream and Crypto will be worthless because there will be no way to secure it. A quantum computer can make millions of calculations a second, it would take the most powerful existing computer in the world 10 years to calculate what a quantum computer can do in seconds, and that is just where it stands now with current technology. Maybe by then they will have some sort of quantum encryption, but early adoption will be a nightmare for most until then. So I don't blame you for not using Crypto. AnnaTriss 1 Link to comment Share on other sites More sharing options...
AnnaTriss Posted October 26, 2023 Author Share Posted October 26, 2023 Thanks! Have you had luck using a prepaid Mastercard? The cards are $6 each, so I'm hoping to avoid the trial and error. Link to comment Share on other sites More sharing options...
SerenityWillow Posted October 26, 2023 Share Posted October 26, 2023 No, I am sorry. But my debit card is a Mastercard and BMT loves it lol. I am not sure, but I would guess it would work, but then I would guess Visa would work also, but you have shown it not to be the case. I wish you luck sweety. AnnaTriss 1 Link to comment Share on other sites More sharing options...
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