TayTay Posted December 30, 2022 Share Posted December 30, 2022 I recently got the infinite loading screen problem, as I see some other people are having it here. After trying a bunch of things I eventually wrote a ticked to support. The support then replied and told me they fixed the problem. I could actually login now, but the ''fix'' deleted all my characters and xgold. I wrote to support again and they said that I ''deleted my account and this is my new account'' witch is first of all impossible, because deleting your account takes 30 days. I don't really care about the xgold, but I need my characters back. I had them since 2019. All my pictures and friends are gone. And I don't really see a point in playing this game anymore if I can not get them back. Link to comment Share on other sites More sharing options...
MissD Posted December 31, 2022 Share Posted December 31, 2022 Not sure what else you can do, other than keep telling support to restore whatever they did, and I am not even sure if that is possible, once deleted. I really hope you get all your stuff back Link to comment Share on other sites More sharing options...
TayTay Posted December 31, 2022 Author Share Posted December 31, 2022 They once restored a character I had completely deleted, so I know its possible. MissD 1 Link to comment Share on other sites More sharing options...
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