JuliusPoppe Posted December 30, 2022 Share Posted December 30, 2022 Hello the account of my wife on 3DX is not loading, it is on infinite loading . HER NAME ON 3DX IS '' IIIGEMIII ''' . After the last update she can not login on account ? What we need to do in this case ? Link to comment Share on other sites More sharing options...
MissD Posted December 30, 2022 Share Posted December 30, 2022 Contact support and have them reset her account: https://3dxchat.com/support/ Link to comment Share on other sites More sharing options...
CatKatW Posted December 30, 2022 Share Posted December 30, 2022 If you have access to the 3dxChat Discord server, send a message on the bug reporting section asking for an avi reset, tagging @Eva_Support and mentioning your nickname. Otherwise open a support ticket on the game member's website, as suggested by MissD. Link to comment Share on other sites More sharing options...
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