Help

[EmmaXXX000333]

Hi since 28th 3DXChat has been really slow every time I login worlds are blank profiles are blank and they finally show up more than half hour its hard to play like this I even delete and reinstall I even try to reoprt bug but even that didnt work it keeps freezing when press submit and nothing can it be fix back to normal please.

[MissD]

Try these steps:

On 2/26/2023 at 4:57 PM, MissD said:

Connection problems
If you get connection refused or lost connection, but nobody else is having the same issue.

First of all, check your own internet connection.
Then you can use this site to check for a live status of 3DXChat here: https://status.3dxchat.net/
If that isn't the problem you can try to run a selftest to see if your ISP or firewall is blocking any of the connections 3DXChat needs to function here: https://status.3dxchat.net/selftest for a more accurate and detailed troubleshoot, you can download and run the troubleshoot file: https://status.3dxchat.net/troubleshooting (Follow the guide on the page)

If your connection is blocked or slow try the following steps:
Use a VPN there are plenty of free VPN options out there.
Use a cable connection instead of WiFi.
Allowing 3DXChat through your firewall and antivirus software.