It says my account has been canceled? Checked with bank it's been paid.

[SweetPeaches]

It says my account has been canceled? Checked with bank it's been paid. I don't want to make any mistakes. 

Can someone please help me. Should I pay again? From what I read if I do the wrong thing I will lose my account? 

It's paid automatically every month, how did this happen?

[CatKatW]

At the bottom of this page you will find how to contact support:

https://3dxchat.com/support/

Be patient, they may take some tome to reply.

Meanwhile you can check the status of your account in:

https://customers.bmtmicro.com/main.jsp