Isabelle

Jianma :) Version 24 of Norton with new interface I have the following exclusions in the AV section and authorisations in the fires wall hope it helps ! In Settings /Antivirus /Exclusions.....Exclusions needed an additional new one for the launcher I have now the following := C\Your file....\3DXChat\game\* C\....\3DXChat\Launcher\*........................C\....\3DXChat\3D.Ink......................C\....\3DXChat\3DXChat.exe................................C\....\3DXChat\DistrBackup\DistrBackup.7z Also := Make sure in........ Settings/Fire Wall ( Intelligent)/ Program control 3DXChat ...3DXChat.exe ..... 3DxLauncher.exe Are all authorised And 3dx loaded correctly I can only suppose when 3dx last updated the previous version of Norton continued to accept the new Launcher, however the new Norton didn't so need we exclude the 3DXLauncher and authorise it too in firewall. in addition to any existing .

While I have managed to get 3dx working with Norton's update, I do agree its becoming a pain, and intrusive overall along with constant blurbs wanting me to buy additional services, despite ticking all the boxes to say stop doing so. My license expires in a couple of months, so time to remove it completely and let Windows Defender do it for free.

3DX was down for some time yet showing as having no problems what was different about this outage that its not registered as having been so ?

Same Connection Refused doesn't help that status says all is well and a self test is perfect

I have since discovered with Norton updating from version 22 too 24 , it would appear that when 3dX updated recently no changes to exclusions that existed were needed in version 22 of Norton. However with Norton updating while my existing exclusions were still listed in the new version 24, it is necessary to add a new exclusion for 3DXLauncher.

YVW glad it did I'll reinstall Norton some time and see if I can find what they did that blocked, especially as turning it off should have been all that was needed and considering 3dx was listed to allow. Plus of course we pay for Norton LOL

I had the same earlier today I knew 3dx had been working as I had been logged in earlier, However I use Norton AV which I noticed had updated just earlier and since I last logged out of 3d. I tried shutting it down and didn't help, having tested other possibilities, and checked 3d was still white listed nothing helped. I uninstalled my Norton completely restarted and used Windows default AV and fire wall. And Bingo 3dx is functioning if that helps anyone who may have Norton also.

I was surprised by the email I received from support ( which did solve the password for me ) however I cannot understand the following suggestion it added := "We kindly recommend updating your email address, as the current one appears to be outdated and inactive. This will ensure that you continue to receive important communications from us without any interruptions." How could it be outdated or inactive if I was using it for a few years and still am ? and support answered my request to that very mail.

I use Hotmail it failed earlier today no email received at all Support on discord wasn't functioning I have no idea if that normal , however I did manage to send a message via the support page https://3dxchat.com/support/ and a received a reply giving me a reset password, enabling me to log into 3dxchat !

Its been broken months sadly and evidently not high on the things to fix seems best solution is to forget pose 5 exists, and when loading an avi with it change pose and save again.

Ah Hadn't seen that thread thanks Paulinus ! So still not fixed, my file is over five but well under eight think best idea is to simply consider building finished !

Thank you Serenity I had over looked clearing cache more frequently, although I do so every time I close windows for the day. But also your reply while not solving is a relief to know its not limited to me and is a bug. As annoying as it may be I can cope when I know there is nothing I can do except wait until its fixed.

Yes your perfectly correct and in desperation I have been saving after every single addition to the build, as I cannot know if the next time I add anything it will just shutdown again.

Recently intermittently when cloning 3dx simply shuts down on restarting it reloads my original build prior to any saved work I had made. Reloading a saved copy I continue to work, however it often repeats the same shutdown. It doesn't do it every time I clone anything it seems quite random, I first thought it was just when cloning a multiple piece however I since discovered it will happen on a single object also. Does anyone have experience of same or give me a clue as to what the fault may be ?

Doesn't appear to have been fixed in latest update 442 ! It only fails for me when someone invites me, where as if I invite the slow dance functions correctly ?

Yes discovered that in beta you can't add to any existing selection rented, I assumed at time was deliberate because of the renting system, had it been a purchase then adding would simply be an additional cost. While renting means you have to sign up for a new rental contract and your not able run two separate rentals at same time. Plus its a neat way to take more gold out of the game with no come back, as there isn't any instruction manual so we learn by our mistakes instead.

Yes noticed that in Beta you can't rent and change your mind or add without paying the entire sum each time as if you never rented an item in the first place. I managed to get through my 1 million free gold thinking I could change at will once paid. I presumed it was deliberate rather than a bug seeing as the prices were exorbitant and designed to take as much gold out of system as they could.

I wasn't really intending to encourage that idea, but it is a model used with some success by other competitors. Value for money 3DxChat is far in advance of any other, and I wouldn't want them making such changes, but they do have to make money to give us a quality product. And personally I think renting is the wrong way to go, especially more so when asking exorbitant prices ! for something that has no practical use in game.

Certainly you can pay or not if you want, but what your being offered has no real use in the game other than being pretty. Sure I have a reasonable store of gold I might chose to spend it on a gallery picture frame at ever increasing prices, at least they are mine and not rented, and I can change and use as I wish. If the aim is to create more income via buying gold direct, then surely having useful items like additional clothes and even poses. That you can buy would stimulate and be a more practical way to increase purchase of gold direct. I like the coloured names but to spend real money on renting just doesn't make sense, if the price was more reasonable and not for rent, then I would perhaps use some gold to do so. But spending more than the price of playing here for a year, to rent a simple colour name tag No Way.

The price was silly in beta but at least we had a million free gold to test it, but to maintain the same price scale in this update where you need to spend almost $90 to buy gold or save your 300 per day for 320 days to rent a simple colour name for a year is really over the top.