laurita_peque

@NakedNikki @Xizl I am here since 2016. Not since some months. People here talk like I have to be grateful for the service when it was good. And I was, and the way I am grateful is paying the service. The first year I was paying monthly. In the same way I pay for having the service, and if I don't pay I don't get the service. The opposite is totally fair. They ask for the money for enjoying. And I demand for the service for my money. I don't blame them for that. It's the business, and it's the logic. But also logic that we demand the service we are paying. It's that simple. It's nice that people who is here since 2018 says that game always worked good. But it's not true. There was problems with the profiles users and "deleted information" that could be collected from outside. That's security issues. The design of the architecture is not the best. The database shouldn't be exposed. I really cannot understand how the disk with the players information is damaged when the database should be working in a dedicated machine (even if it's' virtual) communicating with the service by a private interface. And only the middleware being exposing the ports the client uses for working with the server. The server should be stateless, with all the storage in the database. In this way the migration would be easy to do. For example, AWS provides a service for Kubernetes clusters (Masters) for 0.1$/h + 0,04$/h per virtual cpu and 0,004$ per GB of RAM To this some money in storage should have been provided (100GB/year of gp2 would be 120€) with a container with 8 virtual cores and 16GB of ram. for less than 5000€ more or less could have a realiable infraestructure that works fine and is balanced when the pod is down. So many approach can work, AWS is expensive and another way could work, Kubernetes is an option, but for this platform I don't think is needed. With a couple of virtual machines for the server, a load balancer, and another couple of servers for the Database In Active/passive should work fine, and being resilient. In Hetzner Cloud you can get hosts with 8vcores + 16GB RAM + 160GB disk/space for 18.92€/montly and 4vcores + 8GB of ram + 160GB disk space for 14.76€ 2 of both and a plus for load balancing, and probably another one for an API would be less than 2000$ yearly (around 1000$ in fact). But in Hetzner you have to mount your own security. It's cheap, but hard to manage if you are not good enough with Operating System. But what's not valid is just saying is complicated. ---- In other way the DDOS could be mitigated using another small server for granting permission in the firewall to the other machine. Exposing only the API. There're so many strategies that could be done. This post. In theory was done for giving ideas for this. i already sent some of them by private message to Lisa. I want the game to work, cause I enjoy it with my friends. But it doesn't change the thing that way the issue is being faced is not acceptable. Regards

Just for your information. Clapping is not insulting. I guess you can check what is it in the wikipedia as well. And yes. I know what's an APDoS. And no, I don't think it's easy to mitigate. But in one month should be more than enough to be ready for this. I would like to know where I said it was easy. If it would be easy I would have expected to be fixed in a couple of days. But for a complex problem 1 month should be more than Ok. Is that hard to know? Do you know what's gonna happen in some weeks? 3dxchat will suffer another attack. And then what? Again with the same? It's complicated? Obviously a workaround has to be found.

Thanks I don't need to check the wikipedia to know how a DDOS works. I already sent a private message to Lisa with some opinions about some kind of workaround to protect the server, that's not ideal, but could work for the future. I guess they can have some other better ideas. Obviously this is another thread (Claps for you for knowing that much). And it doesn't change the thing that we know they already attacked us. And that's make probably that 3d will be an objective in the future again. The thing is, the server should have been protected already. It wasn't. It's a fact. Regards

@Yvonny I do, and I know how a DDOS works. Maybe you don't. And the problem should be solved as long as we know we are are vulnerable since several weeks What's in the post that should make change my opinion?

@pretty Yes, like 1 month ago. So if the server is still vulnerable 1 month later there're something to fix. Don't you think so?

I really don't understand the problem is happening, but it starts to be a bit too much. First. It's incredible the window for maintenance is about weekend. I'm not a developer but System Administrator focused in Bigdata Environment. And it's totally forbidden to make any change in the time of high use of the platform. If you have problems with peaks there're so many solutions to solve this, just have to rethink your architecture. I already offered my help. And I don't wanna have a single $. I just want this to work, and I'm open to try to give support in the infraestructure part for free to solve the problem, if the problem comes from here. As the person who opened the ticked said, we just wanna help to keep enjoying the game. There're so many chances to make this work Did you think about using a solution based in Kubernetes for rescaling the servers depending of the high traffic? What kind of solution is provided right now? A couple of servers attatching the users by zones? This cannot keep like this. You need help, it's obviouos when the problem is not being solved but getting bigger along the last month. Sorry for saying, but it looks like this. @NakedNikki And answering to your message. You are wrong, there're good games where you can invest 40-50€ in a year and having fun. SL is an example. Personally I prefer this game, but for playing to this game it has to work. Something it's not doing right now. And this is what we are talking about. A perfect game that crashes everyday is not a perfect game anymore. Great in the good moments. But this game is based on sex. Normally the people here comes to go to a club to listen music with some DJ, or for fucking. a) A people prepare a whole session, put their effort decorating the room and when they open it crashes b) They are fucking and it crashes and they got horny having to continue with pornhub after paying a subscription I think both possibilities are not acceptable. Regards

@Norfolk N WayeFor not being a problem then you should take some classes for reading comprehension and understanding what means offering help about solving server issues and the different with demanding a solution. If they say they dont need it, Ok, I just offered and asked if we could provide some kind of help Regards

@JuIsMu No. It's not what I'm doing, maybe you should read again the topic I have created. What I'm saying it's if there're anyway to help to solve the problem. As I said, a developer is not an expert in OS system, and maybe can be some issue about that. I don't say this in an unrespectful way. I'm good with operating system cause that's my job. Developing is not my best at the moment cause I focused in other kind of skills. So I don't know why I have to bother anyone just to say something that's a fact. I don't expect from a developer to be a great OS administrator and I don't expect from an OS administrator to be a great developer. The thing is: Can we help? It's all I have said. I just wanna know if I can give some support for free as long as my work is solving problems with this kind of platforms. Well, not games but Big data platforms with hundreds of servers. Anyway if the devs feel bad about this topic where I just try to see if the community can help them in some way, my apoligize to them. Regards

@MeiLing Obviously you don't know what you are talking about. A DDoS attack is a kind of attack that saturated the network, making the server unable to answer to the requests. The behaviour of the system now is not logical. The only thing that could be is they are restarting the network of the server for releasing the requests when they reach the limit. And that's not a solution at all. It's not about crying or not crying, it's about the quality of the service and finding a solution for a DDoS attack (if the problem of the last week is related with this), or solving the problems related with this. And by the way. When someone pays, that person has right to complain. I don't know you, but if I go to a restaurant and I order a fresh salmon and they put me a can or preserves I put a complain and return it. I'm ordering a product and I'm not receiving what I ordered. That's all.

Hello, This is my second topic (gonna copycat the first cause I put in open forum and gonna close that one, cause I think is better to have it here. I'm a noob in the forum :P) I can understand the game is attacked by a DDoS. Even if I think that anybody who is exposing a server to internet should have this kind of stuff in mind. But what's being crazy is the last week the server is having issues everyday several times. I dont know what's happening, but it's not normal, and it's not fair for the people who is paying for a service. I dont wanna make a mess of this. I just would like to see if we can do something to solve the problem. The server has problem of stability. That's a fact. i don't know if the game has some system administrator to check the state of the server or is maintained by developers who doesnt have a high knowledge about networking and OS. I guess in this game there're people who has experience managing complex system and make them stables (At least it's my case). Can we have some kind of conversation to understand what's happening and give some ideas? Cause this is insane and we just want to enjoy here. Regards.