There is really no excuse for the kind of downtime we experience. Servers can be duplicated, the offline server can be updated, failed over to, the regular server updated, then failed back to. I do this all the time every month with various servers.
Also, this notion that the developers don't notice until Monday is simply not acceptable either. There are many ways to monitor whether or not a server is online and given the nature of the game, it being an obviously NSFW game, which means that we don't play it M-F, 8 to 5. We play it on the weekends, late at night, early morning, etc. There are many international customers, so 24 hour uptime is a must. No one achieves 100% uptime, but the days-long outages we've experienced are due to simple laziness, frankly, on 3dx.
I still pay, I think it's a great game, I miss it when it's down. But my yearly subscription is due to expire (I turned off auto-renew during the last days-long outage), and I was just thinking that I should renew it this evening because of said enjoyment. But, I also realize that the only way 3dx is going to start listening and taking a little extra time to plan for and prevent these outages is to hit them in the pocket book. So, we'll see. I may still yet renew, but obviously if there's enough of this, I won't, and others won't.
Please, 3dx. Get proper monitoring, get a failover server, redundant service providers, if need be, and pay attention, be responsive. Start being professional and stop shitting on your customers.