JessyDesire Posted May 21, 2016 Share Posted May 21, 2016 Hello there, Since a few days I've been experiencing some really frustrating issues with 3DXChat. I've tried solutions posted on this forum, uninstalled the game and cleaned up the registry (as posted on this forum), reinstalled software that could have had an impact, but nothing seems to help. I'm starting to think that maybe it's not an issue coming from my end (although I could still be wrong about that :3). Loading takes long / infinite loading screenThis is by far the most annoying issue. When I start the game, the loading screen just keeps going without end... Sometimes I do get lucky and it loads. But every transition to a new location, dressing room, etc... is a risk of ending up with yet another infinite loading issue. There was a post on the forum saying that it might be caused by bugged clothing, so if I got lucky I removed all the clothing to see if that would fix it. But it didn't... I'm not entirely sure what my next step should be. Would anyone have any suggestions? Profiles and/or gallery images not showingIf I get lucky and the game loads, I often find myself waiting for a profile and/or gallery images to show up. This happened before, but it was rather rare, now it's more of a constant thing. I have the suspicion that it might be connected to the loading issue written above... but once again, i'm not entirely sure. Anyhow, the workaround for the profile bug sometimes helps to get a profile to show, but as soon as I switch to a different person's profile, the issue returns. Both these problems are rather frustrating and makes 3DXChat nearly impossible to play right now... I'm really hoping someone can help me with this, since I tried most of the forum posts that had similar issues described, but without succes. Thank you so much in advance!!xx Nielskeee and Yowan 2 Link to comment Share on other sites More sharing options...
Maelyn Posted May 21, 2016 Share Posted May 21, 2016 I have the same problem, exactly the same, I can't even log in right now, stuck on loading forever! Ugh It started two days ago or something, I tried everything you described.. I have to constantly spam "My profile" in order to see other profiles and their pictures don't load half of the time. The loading screen seems like a visual bug, because I can click and get lucky to slip into the game.. just to be stuck on loading when I go somewhere else like you said.. :/ It can't be bugged clothing because I got two accounts right now and my other one does the same thing... Link to comment Share on other sites More sharing options...
¸.•★Shannon★•.¸ Posted May 21, 2016 Share Posted May 21, 2016 for endless loading read here maybe it helphttp://3dxforum.com/index.php?/topic/3080-block-at-loading-screen/ for the profile problem try to push few times "My Profile" button so the profile window go open/close open/close.... after 10x push or so it should be fixed Yowan 1 Link to comment Share on other sites More sharing options...
Jowey M Posted May 21, 2016 Share Posted May 21, 2016 probly server problem , contact the devsindeed both game and forum are slow Link to comment Share on other sites More sharing options...
Maelyn Posted May 21, 2016 Share Posted May 21, 2016 My friend told me to go to CMD and tracert 192.105.215.52, after the third hub it times out.. 10.65.192.1, so definitely a network issue..Also my character is completely reset right now T_T I hope it's a bug, I would be devastated if she's gone.. she was perfect for me Yowan 1 Link to comment Share on other sites More sharing options...
Kriske Posted May 21, 2016 Share Posted May 21, 2016 Exactly the same problem here, on 2 computers. Link to comment Share on other sites More sharing options...
Maelyn Posted May 21, 2016 Share Posted May 21, 2016 It's network related, we are all from Belgium... dangit T_T Link to comment Share on other sites More sharing options...
JessyDesire Posted May 21, 2016 Author Share Posted May 21, 2016 That's correct, i'm from belgium too :3 So maybe that's the problem? Link to comment Share on other sites More sharing options...
Nielskeee Posted May 21, 2016 Share Posted May 21, 2016 I'm from Belgium too and, guess what? Same problems Link to comment Share on other sites More sharing options...
Maelyn Posted May 21, 2016 Share Posted May 21, 2016 Ugh let's go outside with pitchfork and fires and march towards our provider, all four of us! Yowan and Nielskeee 2 Link to comment Share on other sites More sharing options...
JessyDesire Posted May 21, 2016 Author Share Posted May 21, 2016 Haha :3 Telenet by any chance? Link to comment Share on other sites More sharing options...
Nielskeee Posted May 21, 2016 Share Posted May 21, 2016 Haha :3 Telenet by any chance?Yes Link to comment Share on other sites More sharing options...
Maelyn Posted May 21, 2016 Share Posted May 21, 2016 Yesh. Link to comment Share on other sites More sharing options...
JessyDesire Posted May 21, 2016 Author Share Posted May 21, 2016 I just contacted Telenet, they say they cannot help in this matter... They suggest contacting the support team of said game x3 Edit: I've messaged Lisa, because I have no idea who to contact with this problem. Hopefully she can help or forward the message to the right people.It might be a good idea if everyone left a message, so that maybe the problem could be addressed more quickly? Northless 1 Link to comment Share on other sites More sharing options...
Northless Posted May 21, 2016 Share Posted May 21, 2016 Same here, Telenet and from Belgium, having the same issues . Just wondering how this will get solved though! Link to comment Share on other sites More sharing options...
Northless Posted May 21, 2016 Share Posted May 21, 2016 I just contacted Telenet, they say they cannot help in this matter... They suggest contacting the support team of said game x3 Edit: I've messaged Lisa, because I have no idea who to contact with this problem. Hopefully she can help or forward the message to the right people.It might be a good idea if everyone left a message, so that maybe the problem could be addressed more quickly? Who exactly do I message to help out? +3 internets for you to actually roast Telenet for this over the phone haha. Link to comment Share on other sites More sharing options...
JessyDesire Posted May 21, 2016 Author Share Posted May 21, 2016 Who exactly do I message to help out? +3 internets for you to actually roast Telenet for this over the phone haha. So far I would assume using the contact support and/or contacting Lisa (not sure if she's the right person to contact though).Well I was wondering if they were able to figure out where it was going bad and if they could change that :3 But they couldn't Link to comment Share on other sites More sharing options...
Northless Posted May 21, 2016 Share Posted May 21, 2016 I have contacted customer support directly, as this will most likely be the end station for our complaints. Link to comment Share on other sites More sharing options...
Jowey M Posted May 21, 2016 Share Posted May 21, 2016 contacted dev team also Link to comment Share on other sites More sharing options...
Maelyn Posted May 21, 2016 Share Posted May 21, 2016 I just can't get into the game at all ugh... Link to comment Share on other sites More sharing options...
JessyDesire Posted May 21, 2016 Author Share Posted May 21, 2016 Haha me neither... it's really ruined at this point. Somehow, at some points the connection words and lets you login.. but then it drops and as soon as you get another loading screen it would start all over again. Link to comment Share on other sites More sharing options...
Jowey M Posted May 22, 2016 Share Posted May 22, 2016 indeed not possible to loginreally shit we have to wait till monday till dev team is back Link to comment Share on other sites More sharing options...
Northless Posted May 22, 2016 Share Posted May 22, 2016 It is but you got to keep on trying. For me it usually works after an attempt of 20,something like that. try not to room hope too much though, each loading screen gives you a new chance at getting stuck. Link to comment Share on other sites More sharing options...
JessyDesire Posted May 22, 2016 Author Share Posted May 22, 2016 It is but you got to keep on trying. For me it usually works after an attempt of 20,something like that. try not to room hope too much though, each loading screen gives you a new chance at getting stuck.That's so true.. Link to comment Share on other sites More sharing options...
manty Posted May 22, 2016 Share Posted May 22, 2016 hier ook Belgie en ook telenetproblemen bij inloggen , na meerder malen te proberen kom ik dan terecht in mijn appartment , ofwel leeg ofwel ik naakt, geen profile...iemand oplossing ? Link to comment Share on other sites More sharing options...
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