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Profile Pics cannot be set using PlayOnMac

Guest SayaX

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Since a recent update I was able to set add new pictures to my gallery in game.


A recent update to the game appears to have broken this functionality.


Steps to reproduce:

1. My Profile

2. My Gallery

3. Clicking Upload Photo does nothing



Clicking upload opens up the file explorer in the the Wine VM.


Also there is an error opening the screenshots folder in the Photo menu.


No logs for Upload Photo but the Screenshots button throws the following error:


wine: Unhandled page fault on read access to 0x0000005c at address 0x46da75cf (thread 006b), starting debugger...

Wine cannot find the FreeType font library.  To enable Wine to

use TrueType fonts please install a version of FreeType greater than

or equal to 2.0.5.


err:syslink:SYSLINK_SetFont Failed to create link font!


The second issue looks like TrueType font not being located and throwing an error. I haven't tried upping the free type version.

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I have had a similar problem on Windows ever since this functionality was introduced. For me, the solution was to go to the File Explorer and make sure that the file name extension was in lower case, not upper case. 3DX chat will not upload pics if the file name extension is in upper case characters.

Example: Can't upload "Mypic.JPG"  but  "Mypic.jpg" uploads without any problems.

Sorry if this is old news or if your problem is different.

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It won't even open the File Explorer from the game to allow me to add the pictures. All of the file extensions are lowercase anyway.


I don't know whether it is possible to add them manually.

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