Regarding customising your name..

[Peachess]

I have a question!
I now bought a month with just colouring my name pink. but I would also like to add a cute emoji to it. will only adding the emoji  it make my name white again, or do i have to buy yet another pink name with the emoji?

Hopefully i can just add a new emoji and not like add yet another pink colour to my name

[Peachess]

edit: tested it, seems like the colour disappears so you have to buy everything over again 

[Malvasiah]

yeah.. u got cheated..big time

and it doesnt even look good

[Isabelle]

Yes discovered that in beta you can't add to any existing selection rented, I assumed at time was deliberate because of the renting system, had it been a purchase then adding would simply be an additional cost. While renting means you have to sign up for a new rental contract and your not able run two separate rentals at same time. Plus its a neat way to take more gold out of the game with no come back, as there isn't any instruction manual so we learn by our mistakes instead.

[RachelLovex]

I have been cheated badly on this.  I had a pink name... no problem

I added a heart emoji above it... got the emoji but my name went white

Then bought pink name + heart emoji AGAIN

This morning... my heart emoji has disappeared !!!

What's going on ??????????

I want a refund !!!

[KAMAKAZi]

Well, it will help if you read the Terms and Conditions everyone so happily accepts.

 

https://3dxchat.com/terms-and-conditions.html

 

Custom Nickname Style
- Custom nickname style purchases are non-refundable.
- User cannot change an already purchased nickname style; they can only buy a new style, which will replace the previously purchased nickname style.
- When User purchases a new nickname style, User permanently loses access to all previously purchased nickname styles.