This is the exact issue im having.
I stopped playing since april but reactivated my account this week.
Ever since i downloaded the game again, i've been able to log in but i see 0 gold, no friends list and no profiles (my own or other peoples).
I tried a few other things to see if they worked and maybe this helps you narrow down the problem? Mabye not but im kinda lost as to what i can do.
The game saves the last clothes that i had on (back in april) and eventhough i can play/interact in the game, these stay the same whenever i log in again.
Like the game is stuck in some older save with that set of items or something.
I also tried adding people to my friends list and they show up for me, however I dont show up for them in their friends list.
Next time I log in, the new people i added are also not there for me.
I tried reinstalling, i tried doing the fix mentioned in the other post with the cleaner file.
Neither of these options work for me.
Really hoping this gets fixed soon...