As I brought it up to some people close to me, the current situation might be a case of serious lack of oversight in the management of services.
I wouldn't be even surprised if the devs don't even know that the game servers are down.
Usually when the services are taken down on purpose for maintenance work, patching, whatnot, the Authentication server is also taken down together with it. Naturally in these cases often a message is also present on the login page about the disruption of services.
Now... The Authentication server is up and running, the daily XGold is awarded, so on.... which leads me to the conclusion, that the main game server was not actually taken down by them, but it's down because of a different reason. The lack of communication might also be a clue that they don't even know what is going on. Of course it really blows my mind that they don't give a fuck if things are running properly, but that might be the case. Well eventually someone should restart that god forsaken box, to have us enjoy the services we actually pay for.
Now I do understand if there is a proper explanation for some issue. I also understand that some services we are ENTITLED TO might be unavailable for some time. But I don't understand the lack of transparency, nor the lack of communication in this case, regardless of the devs personal issues.
I'm not here to "understand" what is going on. I'm not giving the money for explanations, I pay for the results. Yet I am human, and I understand, if there is something to understand. I expect the devs to come up with some apology very soon and include in the same announcement their plans to resolve this problem for everybody.
I seriously never saw such lack of respect towards a community especially in the case of a subscription based service.
