Need Assistance

[jadlynn]

I have a gift subscription to 3Dx, but when I tried to install the update it failed and now I'm getting a message that my account doesn't exist. Can I get some assistance, please?

[Shanti]

You already redeemed the gift card from here ?

http://3dxchat.com/prepaid-account.html

 

I would suggest to uninstall the game, and have a fresh reinstallation.

And make sure there are no typos on email or password.

[hopealicious]

Since this post has something to do with gift cards... The buy game time for a friend button is not working and there are no links I can find to the old way of purchasing time for a friend.  Can anyone send me in the right direction?