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blocked every day or second day

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Ok so. like the title says. im getting blocked every day or second day for absolutely no reason. support gotta unblock me and it sucks cause it limits my gameplay and game experience..
i want to know why im getting blocked but all im getting told is that they dont know why.. like today i was just gonna relog because all my friends were offline so i relogged and when i did i got blocked..

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