Unreality

I tried, but I was got this "There is no account associated with this email address".

The payment passed, the money was debited from the my card. There are no letters in spam

Does anyone know what to do? No letter with a username and password was sent to the mail after payment on the site

Hello, i paid for the game on the site, but only confirmation of payment was received on the mail. How do I can access the game?