It's exactly the same for me, and yes I do have special characters in my profile, which I'm unable to edit now that my profile template is this awful Nickname/username combination. One rather wonderful thing, I've been able to add my character name to my own Friends List! So yes, I'm friends with myself, but still can't read my own profile or anyone else's. This really does need fixing as a matter of urgency... Just on an anecdotal basis, more than half the players I talk to are having the same issues... None of this is the players' fault... we we've all followed the technical guidance, many of us have done clean re-installs and the Patch 381, but still the game doesn't work for us in the most basic way... You need topatch this and fast... even if the only solution is to present us with an editable template so that we can re-furbish our profiles ourselves.
