Rochi Posted October 23, 2019 Share Posted October 23, 2019 Handshake Failure most certainly means you're dealing with the servers Security Certificate being denied by your Windows User Account Now I can't really go poking around this problems since I haven't been able to replicate it but I suppose one of the easiest things to play around with could be something like this https://www.digicert.com/util/ Rodin, Anaganda and Gizmo 2 1 Link to comment Share on other sites More sharing options...
Riela Posted October 23, 2019 Author Share Posted October 23, 2019 Is it safe disabling certificates in windows? Cause they are there for reason right? Link to comment Share on other sites More sharing options...
CindySaphire Posted October 23, 2019 Share Posted October 23, 2019 Oh god i have this exact same problem for the past 3 days, thank god its not just me!!! i can't fix it lost out on 900 daily gold as well. Link to comment Share on other sites More sharing options...
PunkPrincess Posted October 24, 2019 Share Posted October 24, 2019 I'm having this exact issue as well.....can't read any profiles and 0 gold as well....I've tried everything and nothing works. CindySaphire 1 Link to comment Share on other sites More sharing options...
Halderim Posted October 24, 2019 Share Posted October 24, 2019 13 hours ago, Rochi said: Handshake Failure most certainly means you're dealing with the servers Security Certificate being denied by your Windows User Account Now I can't really go poking around this problems since I haven't been able to replicate it but I suppose one of the easiest things to play around with could be something like this https://www.digicert.com/util/ From what I can see in Wireshark is that, after the server sends its part of the cert my computer sends the failure back. The strange thing is that this just happens since the last update. 12 hours ago, Riela said: Is it safe disabling certificates in windows? Cause they are there for reason right? No its not, and you can't really disable a cert on your computer because this would cause more problems than solving any. Link to comment Share on other sites More sharing options...
Sharky Posted October 24, 2019 Share Posted October 24, 2019 Ive got the same problem too, just from the last update (build 399)... :( Marten and CindySaphire 1 1 Link to comment Share on other sites More sharing options...
oldType Posted October 24, 2019 Share Posted October 24, 2019 the same problem Marten 1 Link to comment Share on other sites More sharing options...
PunkPrincess Posted October 24, 2019 Share Posted October 24, 2019 I had the same issue....I created another user account In windows and logged in under that account and the game works fine. Marten 1 Link to comment Share on other sites More sharing options...
Ryuzaki Posted October 24, 2019 Share Posted October 24, 2019 Same Issue Here!!! BRUUUUUUUUUUUUUUUUUUUUUUUUUH Marten and CindySaphire 1 1 Link to comment Share on other sites More sharing options...
CindySaphire Posted October 24, 2019 Share Posted October 24, 2019 It is now 4 days with this glitch, the people who posted in this thread are NOT the only ones, i have spoken to multiple people on discord and a few in game via world chat that have the same thing. It is surely safe to assume many others have the glitch too. We have lost out on 1200 gold so far. And no message of acknowledgement from devs of a somewhat game breaking bug. @Gizmo please at least reply so we know you are looking into it, thank you. - CindySaphire, a loyal PAYING customer, who wants to see this game THRIVE. Link to comment Share on other sites More sharing options...
Riela Posted October 24, 2019 Author Share Posted October 24, 2019 (edited) 1 hour ago, CindySaphire said: It is now 4 days with this glitch, the people who posted in this thread are NOT the only ones, i have spoken to multiple people on discord and a few in game via world chat that have the same thing. It is surely safe to assume many others have the glitch too. We have lost out on 1200 gold so far. And no message of acknowledgement from devs of a somewhat game breaking bug. @Gizmo please at least reply so we know you are looking into it, thank you. - CindySaphire, a loyal PAYING customer, who wants to see this game THRIVE. Devs should be aware of it Cindy. I asked Lisa in game several days ago ( like 5 hours after creating this topic) to look at this topic and forward it to gizmo, and I seen her browse it. So hopefully it went through. All we can do is wait and hope other people report the issue here. Trust me I was pretty bummed out when I found out cause in first day I couldn't find anyone with this issue and I thought its on my own end, I almost reinstalled windows. Then I got told by several friends and people they all have same problem next day. Unfortunately most don't post on forums, which is shame cause the more replies the better chance it get noticed. Edited October 24, 2019 by Riela CindySaphire and Marten 2 Link to comment Share on other sites More sharing options...
AWahba Posted October 24, 2019 Share Posted October 24, 2019 I have the same problem i tried everything and nothing worked and now i can't even login to the game oldType, CindySaphire and Marten 2 1 Link to comment Share on other sites More sharing options...
CindySaphire Posted October 25, 2019 Share Posted October 25, 2019 Oh god, making a new windows account WORKED for me! Thanks to @Strawberry for explaining it in lamens terms!! Everyone having the issue please try this!!!!! Make a new Windows "User Account" via "Control Panel" give it a password. Run the game on the "New user account", I called mine "Test" and gave it admin rights, not sure if that matters. Switch back to your normal windows account, "Shift" and "Right Click" on "3DXChat" and select "Run as different user" Type in the name of the new Account you make and the password. It SHOULD let you play 3DX on your normal windows, but via the "New Account". Settings will all be reset annoyingly but this is a WORKABLE workaround!!! Hopefully a real fix comes though, but spread the word!!! (Still lost out on 1200 gold tho with the 4 days i didn't know about the workaround fix, as must many others :/) Riela, AnnLis, ☙𝔼𝕩❧ and 1 other 1 3 Link to comment Share on other sites More sharing options...
Marten Posted October 25, 2019 Share Posted October 25, 2019 Have the same problem. Dear support please fix the problem! oldType 1 Link to comment Share on other sites More sharing options...
Marten Posted October 26, 2019 Share Posted October 26, 2019 The professional answer from the support on my problem. -------------------------------------- Hello Try to login again please Thank you! Juliet 3DXChat Support team ----------------------------------- thanks for nothing. Riela and CindySaphire 1 1 Link to comment Share on other sites More sharing options...
Leathium Posted October 26, 2019 Share Posted October 26, 2019 Lmao.. Link to comment Share on other sites More sharing options...
Anaganda Posted October 26, 2019 Share Posted October 26, 2019 yeah I been suffering from that for a bit too now... do not worry though... soon they will take a vote on discord on whether to fix it or not. Yvonny 1 Link to comment Share on other sites More sharing options...
Yvonny Posted October 26, 2019 Share Posted October 26, 2019 7 minutes ago, Anaganda said: yeah I been suffering from that for a bit too now... do not worry though... soon they will take a vote on discord on whether to fix it or not. Like...."Hey guys we proudly announce xGold , Profiles and a Friendslist to you , will be in the next update, stay tuned!" Anaganda 1 Link to comment Share on other sites More sharing options...
CindySaphire Posted October 26, 2019 Share Posted October 26, 2019 12 hours ago, Marten said: The professional answer from the support on my problem. -------------------------------------- Hello Try to login again please Thank you! Juliet 3DXChat Support team ----------------------------------- thanks for nothing. That is honestly infuriatingly pathetic... Link to comment Share on other sites More sharing options...
Riela Posted October 28, 2019 Author Share Posted October 28, 2019 On 10/26/2019 at 1:10 PM, Marten said: The professional answer from the support on my problem. -------------------------------------- Hello Try to login again please Thank you! Juliet 3DXChat Support team ----------------------------------- thanks for nothing. Just out of curiosity, what did you wrote them? Also if they keep patch schedule we might see it fixed today or not. So let's see what happens. Link to comment Share on other sites More sharing options...
Xizi Posted October 28, 2019 Share Posted October 28, 2019 Doubt we will get update today. First, if they will update the game without fixing such a critical bug as you guys have – it will be a mess, obviously. Second, it's 399 version now, right? So the next one is 400? I doubt that they will make it 3100 or 399.1. And well... It would be kind of weird to go from 3xx to 4xx versions with just usual every week update. Link to comment Share on other sites More sharing options...
Xizi Posted October 28, 2019 Share Posted October 28, 2019 (edited) Okay, I admit I was wrong Hope your bug was fixed. Edited October 28, 2019 by Xizl Link to comment Share on other sites More sharing options...
Halderim Posted October 28, 2019 Share Posted October 28, 2019 Nope not fixed Xizi and oldType 1 1 Link to comment Share on other sites More sharing options...
Sage Stoner Posted October 28, 2019 Share Posted October 28, 2019 Seriously, you folks need to add @Gizmo tags to this thread. His inaction on this is inexcusable. Link to comment Share on other sites More sharing options...
Yvonny Posted October 28, 2019 Share Posted October 28, 2019 @Gizmo @Lisa @Gizmo @Lisa hope this helps eventhough i doubt it , and yes its kinda gamebreaking and takes the fun out of the game for alot of people suffering from this issue Link to comment Share on other sites More sharing options...
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