LaylaK Posted May 6, 2019 Share Posted May 6, 2019 I recently made a new friend in game. I wanted to contact her off game on the forum, but she tells me she can't access the forum because sign in is disabled.She wrote support and all she got back is a message that they are working on it, so she tells. She subscribed with the xmas offer, as did many of us, meaning that devs are working on it since more than 4 months without it getting fixed ???? I think this is not fair to all those that subscribed recently. They should have the same possibilities as older players that have a forum access.And it's definitely a handicap since new players can't send off game messages to others. OLESYA, Veronique and DJMikeBurleigh 3 Link to comment Share on other sites More sharing options...
AnnaKat Posted May 6, 2019 Share Posted May 6, 2019 They disabled new registrations on forum because of lack moderation. Gizmo said about that somewhere on the forum. Link to comment Share on other sites More sharing options...
Mar Mohan Posted May 6, 2019 Share Posted May 6, 2019 This should be in Tech Support and a message to the Moderator Team. Link to comment Share on other sites More sharing options...
LaylaK Posted May 6, 2019 Author Share Posted May 6, 2019 Explain to me why someone should call Tech Support or Moderator Team (if that exists already) when the only answer you get since 4 months is "we are working on it..." JeanetteVoerman 1 Link to comment Share on other sites More sharing options...
Quarterback Posted May 6, 2019 Share Posted May 6, 2019 This should be in Tech Support and a message to the Moderator Team.Does it really matter where it was posted? I think her point is valid, that it has been some time since registrations were disabled, wasn’t this pending an update to the forum software? This hasn’t been forthcoming suggesting the devs have other purposes in mind. I don’t really want to speculate but it is a very effective way to prevent people who misuse the forum from making new accounts to continue their activities. It is a shame that the result is that new, legitimate, members are now unable to join. Link to comment Share on other sites More sharing options...
SusanLouisa Posted May 6, 2019 Share Posted May 6, 2019 They cleaned up the forum from trolls. As a result they are being careful and there is a screening process done on each application to join the forum. When they say they are 'working on it' they mean working through long list of requests to join. Many have said the same thing and if she is persistent her request will be accepted. If she just applied then they have not been working on her request for four months but have just started. You might pm Gizmo with your concerns. Just be aware it is not just her but many going through this same thing. Link to comment Share on other sites More sharing options...
Chilles Posted May 6, 2019 Share Posted May 6, 2019 In my opinion should it just be possible to register a Forum Account with already existing Game Account Email Address This would help to reduce the troll Accounts and it would be still possible to have a communications platform for Members...The Access to read in Forum could be still available for all.This could Fix many problems but of course not all because the same kind of trolling like in game will still be possible but the Moderators could deal with it. AnnaKat and Maelstrom 2 Link to comment Share on other sites More sharing options...
SusanLouisa Posted May 6, 2019 Share Posted May 6, 2019 That is not true PhoenixSong. I know of a few. However, it is not my place to provide their names simply to prove how incorrect you are. If they see this thread they can speak for themselves. Link to comment Share on other sites More sharing options...
LaylaK Posted May 7, 2019 Author Share Posted May 7, 2019 I think there's a legal issue here...With the Xmas promotion, I paid 58,33 € + 12,25 € VAT = 70,58 €For that, I got my subscription to the game and a login to the forum. People that did the same thing, paid the same price this Xmas 2018 only got game access. Doesn't seem right to me... Link to comment Share on other sites More sharing options...
Twiggy Posted May 7, 2019 Share Posted May 7, 2019 I think there's a legal issue here...With the Xmas promotion, I paid 58,33 € + 12,25 € VAT = 70,58 €For that, I got my subscription to the game and a login to the forum. People that did the same thing, paid the same price this Xmas 2018 only got game access. Doesn't seem right to me... The forum was always free for anyone to join, there has been lots of people join the forum that have never played the game.Some have joined just to ask questions about the game before subscribing to the game.Well it was always free to join, at the moment no one can.There is meant to be a new forum coming, like a new better one, but who knows.The forum ended up with to many people doing the wrong thing and making multiple accounts to do so, so I think they aren't letting anyone else in because those people will come back making multiple accounts and do the same.Hopefully they will sort it out soon, as it is not fair on new people wanting to join. Chilles 1 Link to comment Share on other sites More sharing options...
SweetLittleNothings Posted May 21, 2019 Share Posted May 21, 2019 I fear Phoenixsong is correct, our forum is no longer growing, au contraire… our community is shrinking. Yes, our forum has been nice n quiet pretty much drama free but at what cost.... what of all the new lost voices, unable to speak.... share their stories. Such a steep price for peace. Who else would notice?This subtle change in forumWho else is like me? Wired for detailsUnable to look awayNever to forget Our Forum peeps peakedAt One Nine Six Six ZeroMikado… the last But since suspendedNow at One Nine Six Five ThreeLosing Seven peeps I'm wondering who… Were their posts deleted too?Legacy erased? Someone knows….. Lady_Andrea 1 Link to comment Share on other sites More sharing options...
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