Oliver Cream Posted August 20, 2017 Share Posted August 20, 2017 Since 1 or 2 days the email notification for personal messages in the forum doesn't work for me anymore. I checked the settings but everything seems to be ok there. Can please someone have a look into this, thanks Nymphpott and ffan 2 Link to comment Share on other sites More sharing options...
Deeborah Posted August 20, 2017 Share Posted August 20, 2017 I have the same issue :-( Nymphpott 1 Link to comment Share on other sites More sharing options...
VladT Posted August 20, 2017 Share Posted August 20, 2017 same here Nymphpott 1 Link to comment Share on other sites More sharing options...
VladT Posted August 22, 2017 Share Posted August 22, 2017 UpPlease. Nymphpott 1 Link to comment Share on other sites More sharing options...
Deeborah Posted August 22, 2017 Share Posted August 22, 2017 Yes I agree ! On a similar subject, there is a button "archive conversation". When I click it it says it send a copy of the conversation to my email but I never receive it.Can you tell me if this function has already worked in the past and is off/broken only now or is it somehting that has never worked ? (on my side I copy my conversation with a print to pdf but it is not very "modern/friendly" to do this ^^) Nymphpott 1 Link to comment Share on other sites More sharing options...
Teana Posted August 22, 2017 Share Posted August 22, 2017 I have the same problem since some days.. I don't have any email notifications for the messages I receive in the forums.I tried to uncheck the options in my notifications preferences, save, and check it again but it seems that it doesn't work. Nymphpott and Riela 2 Link to comment Share on other sites More sharing options...
Nymphpott Posted August 22, 2017 Share Posted August 22, 2017 Same problem for a around a week.,. Not one message gets sent to my live email. VladT 1 Link to comment Share on other sites More sharing options...
Nicci Posted August 23, 2017 Share Posted August 23, 2017 I get notified but not for hours after messages are sent Link to comment Share on other sites More sharing options...
KittyRae Posted August 23, 2017 Share Posted August 23, 2017 This is also preventing people from making accounts. I know two people that were not able to finish making their forum accounts because they never received the verify email. Not sure if it's a glitch or if 3DX is purposely trying to make it harder to create forum accounts? Link to comment Share on other sites More sharing options...
Almudena Posted August 23, 2017 Share Posted August 23, 2017 Dont work for me since days Link to comment Share on other sites More sharing options...
Teana Posted August 28, 2017 Share Posted August 28, 2017 This problem is still there... I sent a message to the forum support...Has anyone managed to fix that by himself anyway? VladT and ffan 2 Link to comment Share on other sites More sharing options...
VladT Posted August 28, 2017 Share Posted August 28, 2017 yes it's still there we can made this simple test for to find a workaround. start a new message, not answer to a message but create a new one. Link to comment Share on other sites More sharing options...
Teana Posted August 28, 2017 Share Posted August 28, 2017 Done VladT 1 Link to comment Share on other sites More sharing options...
VladT Posted August 28, 2017 Share Posted August 28, 2017 Thank you Teana. Not work , also in this way not work we need help from @Devs Teana and ffan 2 Link to comment Share on other sites More sharing options...
ffan Posted August 29, 2017 Share Posted August 29, 2017 Starting with a new message is not working for me. Sadly still no forum email notifications neither receiving ingame offline messages notifications emails. VladT 1 Link to comment Share on other sites More sharing options...
FranD Posted August 29, 2017 Share Posted August 29, 2017 Same problem for me from weeks ago, I notified to customer support days ago but no answer from them. XXXJessikaXXX and VladT 2 Link to comment Share on other sites More sharing options...
Teana Posted August 29, 2017 Share Posted August 29, 2017 You're welcome Vlad.So the problem is stil there and the support has not even yet read my message... ffan and VladT 2 Link to comment Share on other sites More sharing options...
Twiggy Posted August 29, 2017 Share Posted August 29, 2017 Hi guys,I have just been told by BreeSummers she got an answer to an email, must have been through another email service as none of the emails are working through the game at all.She said the response pointed out several problems with different services not working.These services include, * New membership confirmations with passwords are not sending.* Confirmation of renewals by 3dx (not bitmicro) are not sending.* Customer support is not working* Password request is not working* Report system is not working.* Confirmation info for forums sign up is also not sending. However, all purchases for processing of membership and gold do go through.You just don't receive any emails from BTM, just BitMicro.The devs are well aware of the problem and are working to resolve it.Also BitMicro is aware of the problem and are issuing refunds to any new member that has not been able to access the game. Thanks Bree for the info. Teana, ffan, Oliver Cream and 1 other 4 Link to comment Share on other sites More sharing options...
Teana Posted August 29, 2017 Share Posted August 29, 2017 Thank you Twiggy for relaying the information, thanks to BreeSummers too. VladT 1 Link to comment Share on other sites More sharing options...
VladT Posted August 29, 2017 Share Posted August 29, 2017 Thank you Twiggy for relaying the information, thanks to BreeSummers too.Yes, thank you Twiggy Link to comment Share on other sites More sharing options...
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