GeorgeGr Posted April 2, 2016 Share Posted April 2, 2016 This is unplanned and no datacenter in the world would have such a big downtime (more than 5 hours now). Website is working which means gameserver is working but obviously crashed? No monitoring services running? No watchdog? No sms alerts if your own server is down? And more importantly, not even a single warning? Not even an announcement of how much more are we expected to wait? This only proves that you are even more amateurs than already proven to be in your past incidents. *angry, furious, disapointed*feels stupid for paying for this XxHannahFxX, iPrince and OrygynalPsyn 3 Link to comment Share on other sites More sharing options...
Briana Posted April 2, 2016 Share Posted April 2, 2016 It is the cause of it? Too many members since the announcement 2.0... First time I see so many ppl's in the forum190 users are online (in the past 15 minutes)80 members, 110 guests, 0 anonymous users (See full list)Briana, Deelicous, Kimmy, Kathya, StelioKontos, KarinMaria, SillyBOY50, Carlene, montvicqking, Akali, KailJunamy, Brie, Shiro, AcidLove, Athene, ¸.•★Shannon★•.¸, BlackRock, Kimba, Google, Robi, littlemissy, arisak, AnnaO, JessicaX, Matrix, Shara, Ellsa_Ryse, Morgaine, Aria, KittyCatMeow, chaostika, Immi, Irionika, HotLips, Elinor, Nymphpott, SunonRise, youfoundtom, Rollo, Wickers, Cibacrome, Cel, Shifd1, BlackWolf, KyleLee, Toolan, Velshanta, ClareTC, s1mple, Luvs, MaryLee, GeorgeGr, Shaed, Madde, Joodie_Kiss, Rainnnnnn, pierroussss, Bing, ScreamingMarmot, DaniStar, xMaceyx, AlexRyder, RaidenProxy, StevieST, Pookii, Blythe, Angeldust, Hollyblue, Alexina, Yahoo, OLESYA, jano1769, Sentra, Specializt, Tienia, mzlipstick, Sboss, UkiUkiJump, VileDementia, Eternal Bliss, Nakosha, SapphireAngel, Rune AIice 1 Link to comment Share on other sites More sharing options...
Cordelia Posted April 2, 2016 Share Posted April 2, 2016 Hope I didn't lose my 300 because I didn't change rooms before connection was lost. Link to comment Share on other sites More sharing options...
Rollo Posted April 2, 2016 Share Posted April 2, 2016 It is the cause of it? Too many members since the announcement 2.0... First time I see so many ppl's in the forum190 users are online (in the past 15 minutes)80 members, 110 guests, 0 anonymous users (See full list)Briana, Deelicous, Kimmy, Kathya, StelioKontos, KarinMaria, SillyBOY50, Carlene, montvicqking, Akali, KailJunamy, Brie, Shiro, AcidLove, Athene, ¸.•★Shannon★•.¸, BlackRock, Kimba, Google, Robi, littlemissy, arisak, AnnaO, JessicaX, Matrix, Shara, Ellsa_Ryse, Morgaine, Aria, KittyCatMeow, chaostika, Immi, Irionika, HotLips, Elinor, Nymphpott, SunonRise, youfoundtom, Rollo, Wickers, Cibacrome, Cel, Shifd1, BlackWolf, KyleLee, Toolan, Velshanta, ClareTC, s1mple, Luvs, MaryLee, GeorgeGr, Shaed, Madde, Joodie_Kiss, Rainnnnnn, pierroussss, Bing, ScreamingMarmot, DaniStar, xMaceyx, AlexRyder, RaidenProxy, StevieST, Pookii, Blythe, Angeldust, Hollyblue, Alexina, Yahoo, OLESYA, jano1769, Sentra, Specializt, Tienia, mzlipstick, Sboss, UkiUkiJump, VileDementia, Eternal Bliss, Nakosha, SapphireAngel, RuneHmmmmm .... Briana - from my (limited) point of view i can´t imagine that this would cause such a "long lasting problem" ..... Link to comment Share on other sites More sharing options...
SapphireAngel Posted April 2, 2016 Share Posted April 2, 2016 This is unplanned and no datacenter in the world would have such a big downtime (more than 5 hours now). Website is working which means gameserver is working but obviously crashed? No monitoring services running? No watchdog? No sms alerts if your own server is down? And more importantly, not even a single warning? Not even an announcement of how much more are we expected to wait? This only proves that you are even more amateurs than already proven to be in your past incidents. *angry, furious, disapointed*feels stupid for paying for this I doubt they run the data center themselves. From the last outage I discovered it's being hosted by Cloudflare. This level of support does seem to imply we have a severely low tier of support. Or maybe it indicates that it is issues not in the data center hosting the server but actual configuration issues under the devs's control. I can make all sorts of reasonable sounding guesses to what the problem is, and all of them could be wrong. The lack of communication is the biggest problem, and I won't be the first to point that out; nor is it a case of time zones and sleep schedules for the lack of communication because we went through this song and dance but a few weeks ago with the login bug incident. It's really unfortunate because all it's doing is frustrating their customer base. I'm no expert but I'm pretty sure that's not how you grow your business, especially in a niche. Ralf and OrygynalPsyn 2 Link to comment Share on other sites More sharing options...
Briana Posted April 2, 2016 Share Posted April 2, 2016 again...they all sleep on that MaryLee, HotLips, Ralf and 5 others 8 Link to comment Share on other sites More sharing options...
MaryLee Posted April 2, 2016 Share Posted April 2, 2016 lol Briana Morgaine and Briana 2 Link to comment Share on other sites More sharing options...
Tienia Posted April 2, 2016 Share Posted April 2, 2016 TIE UNHAPPY Briana, Morgaine and MaryLee 3 Link to comment Share on other sites More sharing options...
-Tynebra- Posted April 2, 2016 Share Posted April 2, 2016 I WANNA PLAAAAAAAAAAAY HotLips and Briana 2 Link to comment Share on other sites More sharing options...
greatphysique Posted April 2, 2016 Share Posted April 2, 2016 Any word when the maintenance will be complete?? Link to comment Share on other sites More sharing options...
arisak Posted April 2, 2016 Share Posted April 2, 2016 lol who said it was maintenance. Totally could be the server is just down and they dont know about it. Come back tommorow people they might be zzzzZZZZZzzzzz HotLips 1 Link to comment Share on other sites More sharing options...
XxHannahFxX Posted April 2, 2016 Share Posted April 2, 2016 I just signed up today. Does this happen a lot. I think I want my money back. Good luck getting it back.... Link to comment Share on other sites More sharing options...
Briana Posted April 2, 2016 Share Posted April 2, 2016 lol who said it was maintenance. Totally could be the server is just down and they dont know about it. Come back tommorow people they might be zzzzZZZZZzzzzz NO! I prefer playing thishttps://www.youtube.com/watch?v=dnlYsKExltU arisak, Robi and levun 3 Link to comment Share on other sites More sharing options...
chaostika Posted April 2, 2016 Share Posted April 2, 2016 damn, just wanted to join tonight after xmas/news years eve again and? hahahaaaaaaaaawell,as usual: 3dx patientia estearth still turn hahaawhispers: but still, suxx ^^ ps:some1 pls just send me a forum pmas soon we can pop in our surrogates again much appreciated Rollo, tinanude, MaryLee and 1 other 4 Link to comment Share on other sites More sharing options...
MaryLee Posted April 2, 2016 Share Posted April 2, 2016 hahaha chaostika Link to comment Share on other sites More sharing options...
Tienia Posted April 2, 2016 Share Posted April 2, 2016 http://gelbooru.com/index.php?page=post&s=view&id=30820583DX devs we'll be best friiiieeennndss fooooreeeever riiight? Link to comment Share on other sites More sharing options...
GeorgeGr Posted April 2, 2016 Share Posted April 2, 2016 I doubt they run the data center themselves. From the last outage I discovered it's being hosted by Cloudflare. This level of support does seem to imply we have a severely low tier of support. Or maybe it indicates that it is issues not in the data center hosting the server but actual configuration issues under the devs's control. I can make all sorts of reasonable sounding guesses to what the problem is, and all of them could be wrong. The lack of communication is the biggest problem, and I won't be the first to point that out; nor is it a case of time zones and sleep schedules for the lack of communication because we went through this song and dance but a few weeks ago with the login bug incident. It's really unfortunate because all it's doing is frustrating their customer base. I'm no expert but I'm pretty sure that's not how you grow your business, especially in a niche. Cloudflare is just a reverse proxy service.. It works as a CDN and it provides the same content (cached when needed) all over the world with the least possible latency. It also provides security when being under attack. It would be reckless of them not to use Cloudflare or any other service like that. They still need their own servers (as they already have) to host their content. Cloudflare does not host - it delivers. It's the front and the backend is under the 3dx devs control only. Conclusion: they have full control to do whatever they want and they just haven't realized yet that the game has crashed - unacceptable and amateur behavior. Simple as that. Shiro, Ralf and MaryLee 3 Link to comment Share on other sites More sharing options...
-Tynebra- Posted April 2, 2016 Share Posted April 2, 2016 OrygynalPsyn, Shiro, Briana and 2 others 5 Link to comment Share on other sites More sharing options...
levun Posted April 2, 2016 Share Posted April 2, 2016 I had not realized , but I 'm addicted to 3dxchat . My leg is shaking. And wondering what the hell i was doing on friday night not so long ago ... Nellie, Briana and Nymphpott 3 Link to comment Share on other sites More sharing options...
-Tynebra- Posted April 2, 2016 Share Posted April 2, 2016 I had not realized , but I 'm addicted to 3dxchat . My leg is shaking. And wondering what the hell i was doing on friday night not so long ago ...exactly what i wanted to say with my post Link to comment Share on other sites More sharing options...
Shiro Posted April 2, 2016 Share Posted April 2, 2016 Cloudflare is just a reverse proxy service.. It works as a CDN and it provides the same content (cached when needed) all over the world with the least possible latency. It also provides security when being under attack. It would be reckless of them not to use Cloudflare or any other service like that. They still need their own servers (as they already have) to host their content. Cloudflare does not host - it delivers. It's the front and the backend is under the 3dx devs control only. Conclusion: the have full control to do whatever they want and they just haven't realized yet that the game has crashed - unacceptable and amateur behavior. Simple as that.Well specially since we pay a good enough amount to deserve are own servers -Tynebra- and OrygynalPsyn 2 Link to comment Share on other sites More sharing options...
emillee Posted April 2, 2016 Share Posted April 2, 2016 its 11.pm est, and still down, whats the whats the hold up Link to comment Share on other sites More sharing options...
FairyDust Posted April 2, 2016 Share Posted April 2, 2016 It's now obvious that it's not maintenance or an update. The scary and frustrating thing is I'm sure they are not aware its down otherwise we would have heard from them. I hope they get their act together soon and not palm us subscribers off with a handful of almost useless xgold again. Shiro, Whiplash, OrygynalPsyn and 1 other 4 Link to comment Share on other sites More sharing options...
chaostika Posted April 2, 2016 Share Posted April 2, 2016 I had not realized , but I 'm addicted to 3dxchat . My leg is shaking. And wondering what the hell i was doing on friday night not so long ago ... no worries levun...thats always "in the beginning" when ur 3dx needles are deep and long in ur arms^^ however, im not gonna do that in the pics below now and play some other awesome games meanwhileand soooooooo....id say, its done, when Shiro, Briana and levun 3 Link to comment Share on other sites More sharing options...
MaryLee Posted April 2, 2016 Share Posted April 2, 2016 It's now obvious that it's not maintenance or an update. The scary and frustrating thing is I'm sure they are not aware its down otherwise we would have heard from them. I hope they get their act together soon and not palm us subscribers off with a handful of almost useless xgold again.I agree with you FairyDust..the thing is-->this is there bread and butter ( money maker ) and will lose alot of subscribers over lack of communication of whats going on with this down time being weekend and all. FairyDust and Whiplash 2 Link to comment Share on other sites More sharing options...
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