Xanar Posted March 10, 2016 Share Posted March 10, 2016 If the server is up in the next 1hr from now on, I'll wear yellow/pink for one entire day - I'll even dye my hair pink! Link to comment Share on other sites More sharing options...
darkangel Posted March 10, 2016 Share Posted March 10, 2016 i still can`t enter the game..*sigh and no response either from the Support or the Devs................ Ellsa_Ryse 1 Link to comment Share on other sites More sharing options...
Nikki Posted March 10, 2016 Share Posted March 10, 2016 Thats weird that most of the others dont seem to have problems. Did you upgrade the game to the newest patch or still using 336? Link to comment Share on other sites More sharing options...
Sarah_Fr Posted March 10, 2016 Share Posted March 10, 2016 Some of my friend are able to connect and Me no. Why ? Link to comment Share on other sites More sharing options...
jimmyjuice Posted March 10, 2016 Share Posted March 10, 2016 I am sooooooo able to connect to 3dx. It's awesome! Ellsa_Ryse 1 Link to comment Share on other sites More sharing options...
darkangel Posted March 10, 2016 Share Posted March 10, 2016 no, i don`t use 336 anymore,i am at 339, but with 336 it`s the same, i can`t connect to the server btw.......... Isiana 1 Link to comment Share on other sites More sharing options...
SapphireAngel Posted March 10, 2016 Share Posted March 10, 2016 Thats weird that most of the others dont seem to have problems. Did you upgrade the game to the newest patch or still using 336? This has nothing to do with the patch, client, computer, Windows updates, ISP, router, DNS, or other usual suspects. Right now everything seems to suggest this is specific to individual accounts, as some people have either bought or have a friend log on to their accounts from their client and computer just fine, but their primary account doesn't work at all. Link to comment Share on other sites More sharing options...
BonnieR Posted March 10, 2016 Share Posted March 10, 2016 WTF ! Liza and Guizmo ? really ? 24 hours without any news about the bug and you " Work on it " like Achilles say before , but seriouly you kidding us or what ? What are you waiting for talk to " your " community ?Are you waiting the most are pissed off about waiting your supposing " Bug resolve ? Its like that you want "IMPROVE " your game ? seriously let me laught ^^You just don t care about that that s all , just let us know whats going ON !!!Nothing more to add .. Ellsa_Ryse and iPrince 2 Link to comment Share on other sites More sharing options...
Nikki Posted March 10, 2016 Share Posted March 10, 2016 no, i don`t use 336 anymore,i am at 339, but with 336 it`s the same, i can`t connect to the server btw..........3.jpg Maybe you need to add a firewall exception again. When I first joined the game it wouldnt let me connect as Windows and Avast! were blocking it to establish a connection. Also tried running it as admin? Link to comment Share on other sites More sharing options...
KimDongbang Posted March 10, 2016 Share Posted March 10, 2016 Just because I was curious I tried logging in with a different e-mail adress. Naturally it didn't work, I didn't expect it to do so, but when I did that it said that the e-mail or password was incorrect instead of the by now standard "could not connect to the servers". So tried logging in on the correct e-mail with wrong password but it immediately says that it can't connect. Going by that this seems very account-specific. Link to comment Share on other sites More sharing options...
Guest DaniStar Posted March 10, 2016 Share Posted March 10, 2016 Well all that is here is nothing but speculation. Would be great if a dev could take 5mins to come here and give us something, anything. XHulkX, Briana and Arria 3 Link to comment Share on other sites More sharing options...
Malvasiah Posted March 10, 2016 Share Posted March 10, 2016 I am fortunately so far not having problems connecting, but i feel for all the people in this thread who are treated this way. That the devs are not giving any response to this problem is very uncaring and arrogant towards the community.Did the devs go on holidays after patch 339? One could get that impression as gizmo was very active in the thread guiding people over to the new client. Now he has been silent all the time this problem has been going on....at least 36 hours now. robo, Ellsa_Ryse, XHulkX and 1 other 4 Link to comment Share on other sites More sharing options...
darkangel Posted March 10, 2016 Share Posted March 10, 2016 it doesn`t make a difference if you try to log in as a administrator or not, the result is still the same Link to comment Share on other sites More sharing options...
Nikki Posted March 10, 2016 Share Posted March 10, 2016 it doesn`t make a difference if you try to log in as a administrator or not, the result is still the same so yeah it seems to be some accounts affected here just. *keeps fingers crossed* hope it ll be solved soon then. Link to comment Share on other sites More sharing options...
Guest DaniStar Posted March 10, 2016 Share Posted March 10, 2016 Ive tried everything as well Dark, nothing Link to comment Share on other sites More sharing options...
OliU Posted March 10, 2016 Share Posted March 10, 2016 Also honestly sorry for all the ppl here not able to connect, for my friends but also for the ones that are not my friends. That really sucks. Let's hope devs will show up with a solution soon. Only devs know what changes they implemented in the new client. Ellsa_Ryse and Jemmy 2 Link to comment Share on other sites More sharing options...
Guest DaniStar Posted March 10, 2016 Share Posted March 10, 2016 I dont understand where some say that this must be account-specific. I can got to the website and log in just fine. Just when i go to the actual game i get the cant connect to server message. Has to be something else. Fucked up to roll out an update and not be around to handle problems associated with it Link to comment Share on other sites More sharing options...
SapphireAngel Posted March 10, 2016 Share Posted March 10, 2016 Maybe you need to add a firewall exception again. When I first joined the game it wouldnt let me connect as Windows and Avast! were blocking it to establish a connection. Also tried running it as admin? Just because I was curious I tried logging in with a different e-mail adress. Naturally it didn't work, I didn't expect it to do so, but when I did that it said that the e-mail or password was incorrect instead of the by now standard "could not connect to the servers". So tried logging in on the correct e-mail with wrong password but it immediately says that it can't connect. Going by that this seems very account-specific. I've run wireshark. I see the game client talking to the server. I see the server reply. <image deleted> Check it out. Red is the client sending data, blue is the response from the server. Then the game fails to log in. This is definitely server-side and account-based. If the TCP 3-way handshake happens, firewalls are out of the question. And most AV products. Server even replies, so that rules out AV products. Also, this was all working the previous night on March 8. People log in from other accounts on the same computer just fine. So far based on the little data people have posted in response to my earlier queries, this looks like a massive billing fuck-up that has marked accounts as expired subscription when they clearly have not yet expired. I even found http://3dxforum.com/index.php?/topic/2261-i-cant-log-in/where this exact scenario I'm describing has happened before apparently. To anyone who has not put in a support ticket already, please do so. Posting on this thread is nice, but tickets can't be ignored as easily and would provide a much easier metric. Arria 1 Link to comment Share on other sites More sharing options...
Wullfe Posted March 10, 2016 Share Posted March 10, 2016 I'm usually not swiftly annoyed and I know there is no use, but this really is starting to piss me off. Wow, never knew a thing like this could become so frustrating.... Ellsa_Ryse and Ettore 2 Link to comment Share on other sites More sharing options...
Wullfe Posted March 10, 2016 Share Posted March 10, 2016 Sap, can you tell me where to post such a ticket, sorry, I'm not familiar with that but I will do it if I know how.... Link to comment Share on other sites More sharing options...
SapphireAngel Posted March 10, 2016 Share Posted March 10, 2016 Sap, can you tell me where to post such a ticket, sorry, I'm not familiar with that but I will do it if I know how.... Direct link: http://3dxchat.com/support/ For future reference: the Tech support form has a link directly above all the threads in the forum. Chilles and Wullfe 2 Link to comment Share on other sites More sharing options...
Wullfe Posted March 10, 2016 Share Posted March 10, 2016 Thanks, will lay in the ticket right now! .... and done! Link to comment Share on other sites More sharing options...
Guest MichaelSins Posted March 10, 2016 Share Posted March 10, 2016 Welcome back people!!!!!!! I see many more frustrated users are joining the cause, only thing missing is a reply from the devs, I wonder where did they disappear. Briana, Wullfe and XHulkX 3 Link to comment Share on other sites More sharing options...
iPrince Posted March 10, 2016 Share Posted March 10, 2016 WTF ! Liza and Guizmo ? really ? 24 hours without any news about the bug and you " Work on it " like Achilles say before , but seriouly you kidding us or what ? What are you waiting for talk to " your " community ?Are you waiting the most are pissed off about waiting your supposing " Bug resolve ? Its like that you want "IMPROVE " your game ? seriously let me laught ^^You just don t care about that that s all , just let us know whats going ON !!!Nothing more to add ..Like always BonnieR they ablsolutly Dont give a fuck about us ! everytime it's the same ! they forgot we paye our membership ! i hope they will have the kindness to offer you 1 month of membership or 2000XGOLD /days or you and the other member cant logg on! Merz, Wullfe, BonnieR and 1 other 4 Link to comment Share on other sites More sharing options...
Guest MichaelSins Posted March 10, 2016 Share Posted March 10, 2016 Like always BonnieR they ablsolutly Dont give a fuck about us ! everytime it's the same ! they forgot we paye our membership ! i hope they will have the kindness to offer you 1 month of membership or 2000XGOLD /days or you and the other member cant logg on! Well, trust me, no one of them even checked out the forum yesterday iPrince 1 Link to comment Share on other sites More sharing options...
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