Game shuts down after update.

[Lily Tayler TS]

I updated the game and now it says it is up to date, launching and application will exit. So I can not start the game at all. I have included a screenshot. Please help:)

 

 

[MissD]

  

On 2/26/2023 at 4:57 PM, MissD said:

Shows the launcher and nothing else happens
This issue seems to be caused by some antivirus programs, blocking the security checks 3DXChat does.

To fix this issue make sure to exclude the applications: 3DXChatLauncher.exe and 3DXChat.exe
Also some users have found that they need to exclude the entire 3DXChat-folder, before it works.

 

[Lily Tayler TS]

33 minutes ago, MissD said:

  Shows the launcher and nothing else happens
This issue seems to be caused by some antivirus programs, blocking the security checks 3DXChat does.

To fix this issue make sure to exclude the applications: 3DXChatLauncher.exe and 3DXChat.exe
Also some users have found that they need to exclude the entire 3DXChat-folder, before it works.

 

This is not the issue. I already did this and even shutdown the antivirus to see if it would work without it. I have also uninstalled and reinstalled the game. That also did not work.

[Ronja2912]

I have the same problem with the game. The same picture and I cant start the game... so... I need help,too :)

[Cal]

Im in the same boat... game stops as soon as I log in

[MissD]

On 1/6/2025 at 7:05 PM, Lily Tayler TS said:

This is not the issue. I already did this and even shutdown the antivirus to see if it would work without it. I have also uninstalled and reinstalled the game. That also did not work.

If you have already tried everything else, try to disable third party overlays and other software that might interfere with the game.