Telemachus Posted May 28, 2023 Share Posted May 28, 2023 (edited) As the title states, I keep receiving a "connection refused" message about ten seconds after logging in. I've been logging in just fine for the last few months, then earlier tonight i got disconnected. I assumed it was the server, so I waited a couple of hours. Went back, same error. I checked the server status at https://3dxchat-status.com/ which says the server is fine. I tried uninstalling and reinstalling the game, same error. I tried logging into the europe side instead of usa, same error. I tried both europe and usa with a vpn active, same error. I checked my firewall for any messages about blocking anything, nothing. Per this forum, I followed the troubleshooting steps at https://3dxchat-status.com/troubleshooting. After completing step six (run the script), instead of the blue text window, I only see a window open for a split second before closing automatically. I'm quite lost here, so any advice would be appreciated. For the record, I've not installed anything new recently, or messed with any setting on my pc, or had any windows updates. 3dx was working, until it was not... Edited May 28, 2023 by Telemachus Link to comment Share on other sites More sharing options...
Telemachus Posted May 28, 2023 Author Share Posted May 28, 2023 Oh, and I'm running build 445. Link to comment Share on other sites More sharing options...
JohnPS Posted May 28, 2023 Share Posted May 28, 2023 It could be your anti-virus had an update and blocked it. Also, if you are using a VPN, try turning it off or turn one on and see. One other thing, try switching from the USA server to the Europe server and see if that resolves the situation. Hope these suggestions helps, John Link to comment Share on other sites More sharing options...
SerenityWillow Posted May 28, 2023 Share Posted May 28, 2023 6 hours ago, Telemachus said: As the title states, I keep receiving a "connection refused" message about ten seconds after logging in. I've been logging in just fine for the last few months, then earlier tonight i got disconnected. I assumed it was the server, so I waited a couple of hours. Went back, same error. I checked the server status at https://3dxchat-status.com/ which says the server is fine. I tried uninstalling and reinstalling the game, same error. I tried logging into the europe side instead of usa, same error. I tried both europe and usa with a vpn active, same error. I checked my firewall for any messages about blocking anything, nothing. Per this forum, I followed the troubleshooting steps at https://3dxchat-status.com/troubleshooting. After completing step six (run the script), instead of the blue text window, I only see a window open for a split second before closing automatically. I'm quite lost here, so any advice would be appreciated. For the record, I've not installed anything new recently, or messed with any setting on my pc, or had any windows updates. 3dx was working, until it was not... Sounds like you are trying to run the file as an executable, that is why your window is disappearing. you have to navigate to the directory and open a console or powershell window and then run the program in that and it should stay open for you. Here is an example: I am trying to run blablaprogram.exe residing at c:\Downloads\directory. It is a console app. I would then open console and navigate to c:\Downloads\directory. Inside the console at the prompt enter blablaprogram.exe and the window should stay open. The reason for this is the program, if a console app, needs some file functionality from the console, and if you just run it as an executable, i.e. double click the file, it will close again as it doesn't have the support files it needs. Hope this helps. Link to comment Share on other sites More sharing options...
CatKatW Posted May 28, 2023 Share Posted May 28, 2023 I also had issues several hours ago with successive disconnects. I moved from US Server to Europe's and game stabilized. Then I saw posts on WC about disconnections. The Bug-Report section of the game's Discord server also had a lot of people complaining about it. Pay attention to one thing... When you get a Disconnect banner and restart the game, you will most likely see empty friends lists and shared rooms. You may need to restart game (or even restart Windows) more than once to get all back. Gizmo 1 Link to comment Share on other sites More sharing options...
Natassia Posted June 3, 2023 Share Posted June 3, 2023 On 5/29/2023 at 4:05 AM, CatKatW said: Pay attention to one thing... When you get a Disconnect banner and restart the game, you will most likely see empty friends lists and shared rooms. You may need to restart game (or even restart Windows) more than once to get all back. yes, I learned this lesson early on. if you get DC's, close out the game entirely, then restart it. otherwise, as @CatKatW said, you'll almost always see blank profiles and room lists. Link to comment Share on other sites More sharing options...
Telemachus Posted June 8, 2023 Author Share Posted June 8, 2023 This issue seemed to fix itself the next day, then started happening again tonight. I have been seeing blank room lists and friend lists, but that's even after restarting the game and pc. Link to comment Share on other sites More sharing options...
XLuciferxPrideX Posted August 30, 2023 Share Posted August 30, 2023 I'm having this issue if there is any resolution please reach out i'm trying to get in and cannot for anything Link to comment Share on other sites More sharing options...
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