Fyrefly Posted March 6, 2022 Share Posted March 6, 2022 Hi all, Profile photos seem to be busted. Can upload new photos as normal but cannot delete once added. Also can't buy new photo slots for myself or purchase for someone else. Gifts are also not able to be deleted. Are there any ways to get around this? Is there a fix coming anytime soon? Thanks, Laz Link to comment Share on other sites More sharing options...
MeiLing Posted March 7, 2022 Share Posted March 7, 2022 connection to the server... try again Link to comment Share on other sites More sharing options...
Fyrefly Posted March 8, 2022 Author Share Posted March 8, 2022 I've reconnected multiple times and it never changes. Clicking on Delete does nothing. Clicking to buy a photo slot...nada. Argh... Link to comment Share on other sites More sharing options...
MissD Posted March 8, 2022 Share Posted March 8, 2022 Sounds like a connection issue, try Colin's tool ?https://3dxchat-status.com/troubleshooting Link to comment Share on other sites More sharing options...
MeiLing Posted March 8, 2022 Share Posted March 8, 2022 more useful.... Fix the server. Link to comment Share on other sites More sharing options...
MissD Posted March 8, 2022 Share Posted March 8, 2022 2 minutes ago, MeiLing said: more useful.... Fix the server. Well, not really something he can do....... So..... Link to comment Share on other sites More sharing options...
MeiLing Posted March 8, 2022 Share Posted March 8, 2022 So we beg the dev to do it? Link to comment Share on other sites More sharing options...
Fyrefly Posted March 8, 2022 Author Share Posted March 8, 2022 Well, I just don't know if it's only me or if my profiles are corrupted or something. I checked with another friend that was able to add and delete no problem. So maybe re-installing would help? Link to comment Share on other sites More sharing options...
Leopardus Posted March 8, 2022 Share Posted March 8, 2022 9 hours ago, MissD said: Sounds like a connection issue, try Colin's tool ?https://3dxchat-status.com/troubleshooting 6 hours ago, Fyrefly said: Well, I just don't know if it's only me or if my profiles are corrupted or something. I checked with another friend that was able to add and delete no problem. So maybe re-installing would help? You should try the self-tests as suggested. True they won't fix the problem, but they might help to isolate where a problem exists, and if server rather than client end problems then you can spare yourself lots of trial and error trying to fix something that is not in your gift to fix. Instead, you will know to focus your efforts on trying to get the game admin/support team to help. MissD 1 Link to comment Share on other sites More sharing options...
Fyrefly Posted March 8, 2022 Author Share Posted March 8, 2022 Good advice, Leo...thanks! I also have an older machine I'm trying to see if it's something specific to the new box. Wish me luck! Link to comment Share on other sites More sharing options...
Leopardus Posted March 8, 2022 Share Posted March 8, 2022 4 hours ago, Fyrefly said: Wish me luck! Good luck!! Link to comment Share on other sites More sharing options...
Fyrefly Posted March 8, 2022 Author Share Posted March 8, 2022 I figured it out! I had my UI set to the largest size (2.0) because of my screen resolution. When you try to delete a photo or gift, the confirmation prompt disappears off screen. Once I set back to the default 1.0, I can see the yes/no prompt. How aggravating! Thanks to all for your suggestions! Laz MissD 1 Link to comment Share on other sites More sharing options...
Leopardus Posted March 8, 2022 Share Posted March 8, 2022 Seems like the good luck worked!! Glad you got it fixed. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now