Holiday Posted November 10, 2021 Share Posted November 10, 2021 Hello ^^ for 2 days I can no longer connect, I press play and it goes around in circles while loading I do not know why? I have reinstalled the game several times but no effect, can you help me? ^^ Link to comment Share on other sites More sharing options...
LuckyChapter Posted November 10, 2021 Share Posted November 10, 2021 I have the same problem since i have try the beta 2 days ago. I also deleted everything twice and i am no longer able to play the game. As mentionned above, i press play and it goes around in circles while loading and never end to something. Link to comment Share on other sites More sharing options...
Holiday Posted November 10, 2021 Author Share Posted November 10, 2021 Hey me too On the same problem ... Link to comment Share on other sites More sharing options...
ColinDude Posted November 10, 2021 Share Posted November 10, 2021 You need to contact support to get your avatar reset: See Lisa's reply here: Link to comment Share on other sites More sharing options...
LucyLOL Posted November 10, 2021 Share Posted November 10, 2021 3 hours ago, Holiday said: Hello ^^ for 2 days I can no longer connect, I press play and it goes around in circles while loading I do not know why? I have reinstalled the game several times but no effect, can you help me? ^^ i get the same , but i can get on my twin account , thought a get banned or someting but looks like im not the only one. Link to comment Share on other sites More sharing options...
MissD Posted November 10, 2021 Share Posted November 10, 2021 3 hours ago, LucyLOL said: i get the same , but i can get on my twin account , thought a get banned or someting but looks like im not the only one. As Colin said, contact support to have your avatar reset. 6 hours ago, ColinDude said: You need to contact support to get your avatar reset: See Lisa's reply here: ColinDude 1 Link to comment Share on other sites More sharing options...
JeromeBellefield Posted November 10, 2021 Share Posted November 10, 2021 So I'm not able to get in, it keeps saying "Connection Refused" Link to comment Share on other sites More sharing options...
MissD Posted November 10, 2021 Share Posted November 10, 2021 Just now, JeromeBellefield said: So I'm not able to get in, it keeps saying "Connection Refused" Sounds like you have a connection issue, try Colin's tool to do a self test:https://3dxchat-status.com/selftest If that fails you can try this tool to get some more information:https://3dxchat-status.com/troubleshooting ColinDude 1 Link to comment Share on other sites More sharing options...
hotmaya Posted November 10, 2021 Share Posted November 10, 2021 30 minutes ago, JeromeBellefield said: So I'm not able to get in, it keeps saying "Connection Refused" same Link to comment Share on other sites More sharing options...
MissD Posted November 10, 2021 Share Posted November 10, 2021 13 minutes ago, hotmaya said: same Did you try the self test I mentioned above ? 41 minutes ago, MissD said: Sounds like you have a connection issue, try Colin's tool to do a self test:https://3dxchat-status.com/selftest If that fails you can try this tool to get some more information:https://3dxchat-status.com/troubleshooting Link to comment Share on other sites More sharing options...
Arts Posted November 10, 2021 Share Posted November 10, 2021 It's not a regular connection issue. Having the same Error "Connection Refused". The connection tester says all is Ok. Support ist trying to figure out what is causing this issue. MissD and hotmaya 2 Link to comment Share on other sites More sharing options...
hotmaya Posted November 10, 2021 Share Posted November 10, 2021 3 minutes ago, MissD said: Did you try the self test I mentioned above ? yes ! no efford... i m able to enter the worlds "alone" but see no shared rooms at all...then "connection lost - reconnect" appears. Hopefully the beta testing didnt fuck up my system Link to comment Share on other sites More sharing options...
MissD Posted November 10, 2021 Share Posted November 10, 2021 4 minutes ago, Arts said: It's not a regular connection issue. Having the same Error "Connection Refused". The connection tester says all is Ok. Support ist trying to figure out what is causing this issue. Thank you for the update, I hope they figure it out soon Link to comment Share on other sites More sharing options...
Ginevra Posted November 10, 2021 Share Posted November 10, 2021 (edited) i join the list of the cursed ones, getting as well "connection refused" but i've never tried the beta client, till this evening was working as always. Edited November 10, 2021 by Ginevra Link to comment Share on other sites More sharing options...
MissD Posted November 10, 2021 Share Posted November 10, 2021 6 minutes ago, Ginevra said: i join the list of the cursed ones, getting as well "connection refused" but i've never tried the beta client, till this evening was working as always. It seems cloudflare is causing the issue today, you could try to use a free vpn service until they have the issue resolved, since it doesn't affect everyone Link to comment Share on other sites More sharing options...
Ginevra Posted November 10, 2021 Share Posted November 10, 2021 i indeed have their dns, thanks for the head up! Link to comment Share on other sites More sharing options...
Arts Posted November 10, 2021 Share Posted November 10, 2021 Tried a VPN already, won't change a thing. Link to comment Share on other sites More sharing options...
Arts Posted November 10, 2021 Share Posted November 10, 2021 Should work now, they rebooted the server. Link to comment Share on other sites More sharing options...
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