valkman Posted April 11, 2021 Share Posted April 11, 2021 I have tried chrome.microsft edge and firefox to log into member area however it still just keeps giving a new I'm not a robot box but will not let me log in. I need to uninstall and reinstall but want to change my email and password before I do. Can you help? Link to comment Share on other sites More sharing options...
Diana Prince Posted April 11, 2021 Share Posted April 11, 2021 did you try to login with a private tab? Link to comment Share on other sites More sharing options...
Loruna Posted May 4, 2021 Share Posted May 4, 2021 Two days ago, I wanted to check how much gametime I have left and tried to log in. And I had the same issue. When I try to log in into my account, it reloads the site and I cant log in. I tried it with multiple browsers but it didnt work. BUT I then tried to login into my inactive second account and there it worked without a problem. I dont know what the issue is but I hope it will be fixed soon. Link to comment Share on other sites More sharing options...
Neur Posted May 4, 2021 Share Posted May 4, 2021 How does one end subscription if there is no way to log in to their account? Sounds like a pretty major issue to me! Link to comment Share on other sites More sharing options...
Yvonny Posted May 4, 2021 Share Posted May 4, 2021 I have no issues at all logging in. Link to comment Share on other sites More sharing options...
Neur Posted May 4, 2021 Share Posted May 4, 2021 12 minutes ago, Yvonny said: I have no issues at all logging in. Good, then you have no problem. Looks like only some accounts are affected by this. Link to comment Share on other sites More sharing options...
Yvonny Posted May 4, 2021 Share Posted May 4, 2021 I remember having it in the past sometimes, but as i just checked all was good, seems strange why it would only affect some and not all Link to comment Share on other sites More sharing options...
Gizmo Posted May 4, 2021 Share Posted May 4, 2021 Contact support please https://3dxchat.com/support/#contact Link to comment Share on other sites More sharing options...
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