SallyFourth Posted March 5, 2021 Share Posted March 5, 2021 I don’t know if there’s a new patch or update or something, but the last 3 or 4 days my screenshots aren’t saving in the folder. Is this something I’m doing wrong, or a system problem? Help! Link to comment Share on other sites More sharing options...
Diana Prince Posted March 5, 2021 Share Posted March 5, 2021 Probably your anti-virus software. Try to put the path for the pictures in the exceptions. Link to comment Share on other sites More sharing options...
SallyFourth Posted March 5, 2021 Author Share Posted March 5, 2021 Omg how do I do that? I just installed new antivirus a few days ago, so I’m sure you’re right & this is the problem. Link to comment Share on other sites More sharing options...
Diana Prince Posted March 5, 2021 Share Posted March 5, 2021 There must be some function to put a file or a folder to the exception list of your anti - virus software. Best to google it, because every software is different. The folder is C:\Users\[your user name]\Documents\3DXChat\Screenshots Link to comment Share on other sites More sharing options...
Solo Darling Posted April 6, 2021 Share Posted April 6, 2021 (edited) Or I would just put the whole directory of C:\Games\3DXChat in exclusions so that way the whole game would be free from possible features being blocked from antivirus programs. Edited April 9, 2021 by Solo Darling misspelled a word Link to comment Share on other sites More sharing options...
CptPhilgood Posted April 9, 2021 Share Posted April 9, 2021 I had this bug as well after installing Windows 10 on my PC (was on 7 before). I had to install One Drive and the game automaticly saved screenshots there. All was working fine until yesterday : unable to save screenshots again, yet I did nothing to One Drive (except stopping if from synchronising but that was a while ago and didn't have any impact). Here's the message I found into the game's log : SAVE SCREENSHOT UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:Log(Object) om:dby() <CaptureScreen>d__18:MoveNext() UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr) (Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 45) Failed to store screen shot (C:\Users\User\OneDrive\Documents\3DXChat\Screenshots/2021-04-09 19-25-27_158449.png) (Filename: Line: 82) PS : I didn't change anything concerning my firewall nor anti-virus. Link to comment Share on other sites More sharing options...
AmyTrubblemaker Posted April 18, 2021 Share Posted April 18, 2021 I'm also having this problem. I've actually had it from when I first installed the game in March 2019, but after the next Major update it was working, and then a few updates after that it stopped working again, sometime late last year. I did a full uninstall (including app data and the 3dx settings and the (empty) Screenshots folder in Documents). I tried the suggestion above of adding it to my Avast anti virus exceptions and still no luck. Link to comment Share on other sites More sharing options...
JeanetteVoerman Posted April 19, 2021 Share Posted April 19, 2021 (edited) you should ask Zonetan, 3dx screenshot pro sarcasm-primary-elements-humor-260nw-1694112559.webp Edited April 19, 2021 by Suzanne MeiLing 1 Link to comment Share on other sites More sharing options...
MeiLing Posted April 19, 2021 Share Posted April 19, 2021 have you activate the core isolation ? It prevents some actions Link to comment Share on other sites More sharing options...
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